Backlog vs Shelf

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Backlog

Category: Task Management Tool

Industries: Productivity, Marketing, Business

Pricing

Starter Plan

$ 35

Per month for 30 users

Standard Plan

$ 100

Per month for unlimited users

Premium Plan

$ 175

Per month for unlimited users

Shelf

Category: Task Management Tool

Industries: Education, Marketing, Business, Financial

Pricing

Knowledge Management

$20

Per user

Per month

Contact Center

$30

Per user

Per month

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Most popular feedback for Backlog

We use backlog.com as overall tracking and project management tool for our projects, support tasks and maintenance activities that we provide to our customer. We selected backlog.com after evaluating many other tools (like Jira, Pivotal tracker etc.) and backlog.com became the clear winner. Why ? Because this tool combine together the best features of all other tool while still being neat and straightforward. Backlog.com has been proving it at our daily use for 1 year approximately.

Ivan B.

About Backlog

Backlog is the all-in-one online bug tracking tool for task management, version control, and bug tracking. Along with a suite of task management features, such as subtasks, custom statuses and Kanban boards, the platform provides a consistent way for teams to report bugs and manage code repositories. Backlog enables pull requests, merge requests, and branches, and you have the option to use Git or SVN to manage code alongside bug tasks.

Most popular feedback for Shelf

My overall experience with SHELF has been incredibly positive. First and foremost the customer service and personal attention has been wonderful. I never go more than a few hours without answers to my questions and they are always ready to listen and work on any issues I am having no matter how minor. I really feel like they take their clients wants and needs into account as they develop updates and the response that I have gotten from my own organization has been overwhelmingly positive.

Jordanne O.

About Shelf

Shelf helps companies get things done and avoid costly mistakes by providing the best document search in the Industry. Used by organizations like Gerber, Amazon and Nielsen, Shelf was designed by a Harvard knowledge management expert to have best in class search and findability. Shelf also has enterprise level security and is an award winner in usability. Our customer love us because we make document management easy. Contact us for a free demo.

Backlog reviews

The product is clutter-free and any features that are added have simple use cases and helps in easier implementation. A good user interface to avoid daily hassles involved in bug/defect reporting daily as a tester.

- Akhilesh M. Software Test Engineer

using for issue tracking, and regular meeting agenda / minutes at WIKI space.

- Yongjin L. Commercial Pre-Sales

Sometimes it goes down and it won't respond once between my work it stops working. it happend to me in the mid of the project it goes down and i was not able to send report.

- M Aleem J. LEAD QA

Shelf reviews

SHELF has been great! Before SHELF I created a website knowledge base for us to use, noting my website didn't have a good search feature, the ability to create folders, nor the real feel of a knowledge base. Getting SHELF helped us finally step into the real world of knowledge bases, and the work they have put into this web based software is superior. I am enjoying my time with it, and the ease of use of SHELF has made it an outstanding product.

- Jared O. WFO Supervisor

Very good. I'd definitely recommend it

- Rudy C. Knowledge Content Specialist

We wanted a product that would help us manage our knowledge better. The product is good , but the overall speed / refresh rate is poor in-spite of us using more than 50 mbps.

- Don D. Head of Operations

Pros & cons

Backlog

Pros
We appreciate Nulabs for providing us their platform for supporting our team in our product development, And would definitely would be recommend Backlog
This is a great tool to organize dev, see how it goes, what needs to be done, who's in charge of what
It really helped me to make my projects live and faster than before using this great tool
It's definitely made our clients more satisfied with our service that we're now able to better keep track of, and respond to, the bugs and issues they raise
It has good functionality for setting deadlines, tagging people, and notifications."
Cons
When i review pull request on Backlog, i can't see the number of deleted line, added line and total changed line
Github has this feature
I have trouble verifying who committed the code when viewed on the git tool of the Backlog
I miss adding more pictures to describe a bug, and possibly tagging and editing the placed images
I find it frustrating to changing Status only after creating the task."

Shelf

Pros
I enjoy how easy it is for me (admin/content creator) to be able to set up a module in Shelf, and make it accessible for my team to easily search
Shelf has been a huge asset to our overall organization of content and process documents
It has improved consistency and efficiency across all the teams that leverage this tool
They show a true willingness to help and have amazing expertise in knowledge management and provide best practices to ensure success
The ease of loading/updating a document and making it accessible to our agents."
Cons
Lack of a rating system is pretty unfortunate
Although I think that's coming in the future
Inability to download and tag multiple files/gems at once
I can't say anything about negative sides of Shelf, because I have not seen it yet
Even knowledge managers at our firm have trouble keeping track of information across teams and departments so no solution is going to be a one size fits all."

What is Speechify?

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How can Speechify turn anything into an audiobook?

Speechify provides anyone with an audio play button that they can add on top of their content to turn it into an audiobook. With the Speechify app on iOS and Android, anyone can take this information on the go.

Learn more about text to speech online, for iOS, Mac, Android, and Chrome Extension.

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