Backlog vs UpKeep

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Backlog

Category: Task Management Tool

Industries: Productivity, Marketing, Business

Pricing

Starter Plan

$ 35

Per month for 30 users

Standard Plan

$ 100

Per month for unlimited users

Premium Plan

$ 175

Per month for unlimited users

UpKeep

Category: Task Management Tool

Industries: Education, Marketing, Business, Financial

Pricing

Starter

$45

Per user/month

Professional

$75

Per user/month

Business Plus

$120

Per user/month

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Most popular feedback for Backlog

We use backlog.com as overall tracking and project management tool for our projects, support tasks and maintenance activities that we provide to our customer. We selected backlog.com after evaluating many other tools (like Jira, Pivotal tracker etc.) and backlog.com became the clear winner. Why ? Because this tool combine together the best features of all other tool while still being neat and straightforward. Backlog.com has been proving it at our daily use for 1 year approximately.

Ivan B.

About Backlog

Backlog is the all-in-one online bug tracking tool for task management, version control, and bug tracking. Along with a suite of task management features, such as subtasks, custom statuses and Kanban boards, the platform provides a consistent way for teams to report bugs and manage code repositories. Backlog enables pull requests, merge requests, and branches, and you have the option to use Git or SVN to manage code alongside bug tasks.

Most popular feedback for UpKeep

Overall, this is the best CMMS we have used. I did sample the top 10 for a year before deciding and upKeep was the best because of easy of use in the field. This software saves time by reducing paperwork and admin tasks.

Jonathan B.

About UpKeep

Upkeep is an Asset Operations Management solution that helps businesses scale by giving every Maintenance and Reliability team the tools and information they need to run Operations efficiently and effectively. UpKeep gives you a central command center to efficiently manage all your work orders, assets, and maintenance to deliver fast resolutions. UpKeep enables you to create one front door for all your technicians to go through for all services and support.

Backlog reviews

The product is clutter-free and any features that are added have simple use cases and helps in easier implementation. A good user interface to avoid daily hassles involved in bug/defect reporting daily as a tester.

- Akhilesh M. Software Test Engineer

using for issue tracking, and regular meeting agenda / minutes at WIKI space.

- Yongjin L. Commercial Pre-Sales

Sometimes it goes down and it won't respond once between my work it stops working. it happend to me in the mid of the project it goes down and i was not able to send report.

- M Aleem J. LEAD QA

UpKeep reviews

This creates the foundation for extensive maintenance records, historical tracking of problems, inventory, and more. It allows you to monitor your entire portfolio on a macro and micro level.

- Dirk K. Director of Operations

Using Upkeep has been an easy process, and it helps keep everything in one place. I also like the fact that our Operations Manager sees everything that I do, from creation of work orders, to updates, and completion of work orders.

- Rick D. Facility Manager

We all like it, but the glitches are too slow at being corrected. I really don't want to switch companies but it has come up recently. I like working with the support team, they always seem very willing to help. Unfortunately the solutions they provide are hardly ever agreeable with me. I think that is usually no fault of theirs, but rather that we keep reaching the end of the program's capabilities. That is frustrating for me.

- Jamie P. Grounds & Buildings Manager

Pros & cons

Backlog

Pros
We appreciate Nulabs for providing us their platform for supporting our team in our product development, And would definitely would be recommend Backlog
This is a great tool to organize dev, see how it goes, what needs to be done, who's in charge of what
It really helped me to make my projects live and faster than before using this great tool
It's definitely made our clients more satisfied with our service that we're now able to better keep track of, and respond to, the bugs and issues they raise
It has good functionality for setting deadlines, tagging people, and notifications."
Cons
When i review pull request on Backlog, i can't see the number of deleted line, added line and total changed line
Github has this feature
I have trouble verifying who committed the code when viewed on the git tool of the Backlog
I miss adding more pictures to describe a bug, and possibly tagging and editing the placed images
I find it frustrating to changing Status only after creating the task."

UpKeep

Pros
I love the ease of using this software, the clean organization, and simple functionality
The group of individuals that helped us set up UpKeep were amazing, supportive, and informative throughout the whole process
Setting up a PM schedule was easy, fast and logical
I am still learning more about the product, but at this point, I'm a huge fan
The product is extremely easy use and responses are almost immediate
One the initial password is saved you can just store it in your favorites and fill out the firm."
Cons
I just risk that it was available to all departments without having to pay additional user fees
When filling out the tasks on the app if you make a mistake and have typed to much you can't go back and correct it because it doesn't do it in paragraph form
If there is no service then the app is useless to use
Requester's sometimes log out of it and forget what their password is."

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