Backlog vs Zola Suite

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Backlog

Category: Task Management Tool

Industries: Productivity, Marketing, Business

Pricing

Starter Plan

$ 35

Per month for 30 users

Standard Plan

$ 100

Per month for unlimited users

Premium Plan

$ 175

Per month for unlimited users

Zola Suite

Category: Task Management Tool

Industries: Business, Marketing, Legal Files

Pricing

Core

$59.00

1 User Per Month

Enterprise

$79.00

1 User Per Month

Enterprise Plus

$89.00

1 User Per Month

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Most popular feedback for Backlog

We use backlog.com as overall tracking and project management tool for our projects, support tasks and maintenance activities that we provide to our customer. We selected backlog.com after evaluating many other tools (like Jira, Pivotal tracker etc.) and backlog.com became the clear winner. Why ? Because this tool combine together the best features of all other tool while still being neat and straightforward. Backlog.com has been proving it at our daily use for 1 year approximately.

Ivan B.

About Backlog

Backlog is the all-in-one online bug tracking tool for task management, version control, and bug tracking. Along with a suite of task management features, such as subtasks, custom statuses and Kanban boards, the platform provides a consistent way for teams to report bugs and manage code repositories. Backlog enables pull requests, merge requests, and branches, and you have the option to use Git or SVN to manage code alongside bug tasks.

Most popular feedback for Zola Suite

We found that Zola Suite had all the features we wanted, was straightforward to use, and was less expensive than Clio.

Michael G.

About Zola Suite

With best-in-class matter management tools and robust billing, accounting and reporting in a single cloud-based solution, Zola Suite seamlessly connects your front and back offices, and delivers a single source of truth. Best-in-class case management tools include built-in email, document management & automation, task management, CRM, secure client portal, calendar & more. The solution also includes sophisticated billing tools and complete business and trust accounting.

Backlog reviews

The product is clutter-free and any features that are added have simple use cases and helps in easier implementation. A good user interface to avoid daily hassles involved in bug/defect reporting daily as a tester.

- Akhilesh M. Software Test Engineer

using for issue tracking, and regular meeting agenda / minutes at WIKI space.

- Yongjin L. Commercial Pre-Sales

Sometimes it goes down and it won't respond once between my work it stops working. it happend to me in the mid of the project it goes down and i was not able to send report.

- M Aleem J. LEAD QA

Zola Suite reviews

Zola has several great features, but without hesitation, the Document Automation feature is absolutely my favorite feature! Whether we are drafting one document or an entire 50-page form packet, this feature saves us a significant amount of time! A close second is the CRM feature - it is wonderful to be able to track referrals, assess percentage of retention, etc. I also like that calendars can be shared among users, emails can be linked to matters, billing is easy to review within the program, and customization of the matter-specific fields, depending on the practice area.

- Barbara G. Attorney

The fact that it is cloud based means not having issues with our server. It has been very robust so far and exceedingly use to use. Still learning some of its functionality but thus far it has been pleasantly easy and worthy of recommendation.

- Kevin L. Attorney

I like that it has calendar, contacts, matters, documents, tasks, time/expense billing, email, CRM, & an 'at a glance' dashboard - many things we need, all in one program. The document assembly is quite simple/user-friendly, & the fields can be adjusted to suit your business's needs. There are various search options to help you locate files or documents or track things. It has some features that help remind you to bill for work done, & help track the amount of time you spent on that task. There are many short YouTube videos that explain how to use various features or accomplish various tasks. I like that emails have an option to save to the file.

- Nelle S. Paralegal

Pros & cons

Backlog

Pros
We appreciate Nulabs for providing us their platform for supporting our team in our product development, And would definitely would be recommend Backlog
This is a great tool to organize dev, see how it goes, what needs to be done, who's in charge of what
It really helped me to make my projects live and faster than before using this great tool
It's definitely made our clients more satisfied with our service that we're now able to better keep track of, and respond to, the bugs and issues they raise
It has good functionality for setting deadlines, tagging people, and notifications."
Cons
When i review pull request on Backlog, i can't see the number of deleted line, added line and total changed line
Github has this feature
I have trouble verifying who committed the code when viewed on the git tool of the Backlog
I miss adding more pictures to describe a bug, and possibly tagging and editing the placed images
I find it frustrating to changing Status only after creating the task."

Zola Suite

Pros
Having the ability to do not just case management and billing, but complete firm accounting/reconciliation is a godsend
I also love the support Zola provides with real humans who are knowledgable about the product
Their follow up is outstanding
Zola Suite allows me to manage both the clients side and the business side of my practice with ease
This is great product for solo and small firms."
Cons
Since the company is unable to correct the problem, I must move on to the different product
In short, the software has damaged my practice because it cannot be trusted and because it is not the product we were sold
Zola does integrate with Law Pay which has that feature, but the process gets clunky
There is very little that we dislike about Zola Suite
Anything that we have concerns about, they try to address and show us a proper way to manage."

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