BenchmarkONE vs AgilePoint NX
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BenchmarkONE: All-In-One Robust CRM Platform for managing Sales Marketing & Email Automation Demands What do you like best about BenchmarkONE? BenchmarkONE provides us the liberty to create any type of automation just with a few clicks. Its interface allows us to segment all our contacts properly so that we can organize our client interactions & improve our deliverables. We can also map our customer journey entirely so that we recognize what would be required to promote customer satisfaction & build business solutions. Integration with other tools also is comfortable & we feel satisfied with its automation features, landing pages and email campaigns for meeting our marketing goals.
The easiest way to nurture prospects into customers. Capture leads on your website. Send smarter emails. Nurture prospects ongoing. Deliver hot leads directly to your sales team through the built-in CRM. Efficiently manage sales and marketing campaigns and workflows. Expensive, robust tools are overkill for smaller businesses. BenchmarkONE (formerly Hatchbuck) has the core tools you need, without expensive bells & whistles that just distract.
Processing order requests between our customer apps is made simple with AgilePoint API Integrations What do you like best about AgilePoint NX? AgilePoint is excellent for designing app resources and further enhancing them as we proceed with business process improvements in our project activities. Noteworthy features which I feel as best are app integrations, app development with custom templates and case management for transactions. We also utilize its pre-built connectors to establish seamless connectivity with other applications without the need of writing complex codes. Review collected by and hosted on G2.com. What do you dislike about AgilePoint NX? Its documentation is limited to technical blogs & community forums and in order to build complex workflows, it requires extensive hands-on experience with AgilePoint. The remaining features offered by AgilePoint are suitable for developing customer-centric applications without coding experience. Review collected by and hosted on G2.com. What problems is AgilePoint NX solving and how is that benefiting you? AgilePoint makes it all easy to work with Azure Service Bus (ASB) integration process for our order processing & customer transaction workflows. We have built the application in such a way that we obtain clarification notifications whenever a user initiates get clarity request for their orders. Its queues store all user requests until we accept & process them. Tracking of these requests is also convenient as the orders come with a timestamp upon arrival. Finally, we proceed with moving them to our report view for data export to our business mail accounts.
AgilePoint NX is a business process management platform that allows companies to create business applications and workflows without writing code. The product consists of an App Builder, an eForm Builder, a field-mapping utility, and reporting and analytics.
Allows a small marketing outfit to punch above its weight and focus follow-on efforts on the more high-valued prospects.
- George G.
Customer service was very responsive and helpful.
- Trisha G.
BenchmarkONE enables me to save the maximum amount of time during prospecting. Through BenchmarkONE we've been able to spend our precious time going after authentic leads instead of chasing ghosts. It does a beautiful job by assisting in the automation of email prospecting. Targeted phone calls can be made following up on emails. So, a targeted approach can be used for reaching out to the clients.
- Anvika L.
"Best BPM Solution" What do you like best about AgilePoint NX? AgilePoint NX is extraordinarily intuitive to use with a low learning curve compared to the other BMP solutions I have used in the past while simultaneously enabling flexibility, allowing you the process to address both common and complex use case scenarios. Review collected by and hosted on G2.com. What do you dislike about AgilePoint NX? Outside of your employer giving you access to AgilePoint NX or requesting a limited trial, it can be challenging for a single business power user or citizen developer to gain access to maintain, hone or expand their learning for an extended period. It would be great if AgilePoint provided a no-cost developer environment or a reasonably priced one for single developer users. Long term, I can only see an upside to this as such citizen developers would take this with them throughout their careers. Review collected by and hosted on G2.com. Recommendations to others considering AgilePoint NX: Do your due diligence, if you're considering AgilePoint NX as a replacement for your current BMP solution don’t just focus on a feature-by-feature comparison but instead scalability, ease of use, ability to meet the use cases, and ability to offer new features and functionality. I think you’ll discover that AgilePoint NX is uniquely positioned in the BPM space as not only its leader but its leader in innovation as well. Review collected by and hosted on G2.com. What problems is AgilePoint NX solving and how is that benefiting you? While an employee at Honeywell, I used AgilePoint NX as an enabler to automate many Direct and Indirect Procurement processes. Most use cases were centric on exceptions processes that were not accounted for within either our ERP systems or other IT-managed platforms, which necessitated the rapid development of tools that could fill these critical gaps. Some of these were: - Payment Term Exceptions: A process that enabled a hierarchical approval process with embedded business logic to realize deviations to payment term business objectives with 3rd party suppliers. - Waivers of Competitive Bids: A process that enabled exceptions to Honeywell's competitive bid policy. Likewise, this process supported a hierarchical approval process with embedded business logic and an SAP R/3 BAPI, allowing the process via web service API to only allow purchase requisition processing into a purchase order within the ERP after gaining proper business approvals within the process.
- Gary G.
"Great solution helping Honeywell automate" What do you like best about AgilePoint NX? It has a lot of features and functions built in within the tool, and there is the ability to create really light weight applications to help business needs. The application build process is based on No Lo concept, so users don't really need to code anything. Review collected by and hosted on G2.com. What do you dislike about AgilePoint NX? The interface could be a little more user friendly which a non IT user could use easily. The IT community finds it easy to work with the tool, but the business users don't find it too easy / user friendly to work with. Also, the availability of help / training material needs to be improved. Once again thinking about new users who need to learn how to use the tool the training materials will help. Review collected by and hosted on G2.com. Recommendations to others considering AgilePoint NX: It integrates very well with Office 365, especially with SharePoint Review collected by and hosted on G2.com. What problems is AgilePoint NX solving and how is that benefiting you? We've let go of our legacy, home grown solutions and migrated those to AgilePoint hence helping us get better from a security and vulnerability stand point. AgilePoint is now being used by many SBGs to automate their processes and to integrate with SharePoint both in the cloud and On Premise to help run business processes.
- Manish C.
"Low Code, Highly Flexible" What do you like best about AgilePoint NX? The low-code/no-code model allows you to create workflows as quickly as you need to, but there enough connectors and activities to allow for more complex models as well. I really like the Management console that allows insight and control over all active workflows and tasks. Review collected by and hosted on G2.com. What do you dislike about AgilePoint NX? Some of the more advanced workflow activities are not as intuitive as they could be and the documentation does not always offer a good example of how they could be used, but the support team is always very helpful in sorting out questions. Review collected by and hosted on G2.com. What problems is AgilePoint NX solving and how is that benefiting you? We have created electronic versions of multiple approval processes that supplement our ERP system, both decreasing time to approval and eliminating the paper trail. We have also improved KPI reporting through simple metric-collection forms tied to a short approval.
- Chip M.
|Ease of implementation and use
|Some of the design templates and tools leave a little to be desired
|The reporting functionality is a bit clunky and not as user intuitive, harder to customize
|Suggested workflow would help
|Access to the backend
|Mass migrate application versions
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