BigCommerce vs Hello Retail

Side-by-side comparison of features, reviews, pricing and more

BigCommerce

Category: E-Commerce Tool
Industries: Marketing, Business, Social Media

Pricing

Standard

$29.95

/ per month

Plus

$79.95

/ per month

Pro

299.95

/ per month

Hello Retail

Category: E-Commerce Tool
Industries: Sales, Financial, Marketing, Social Media, Business

Pricing

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20M+ Downloads
5/5

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BigCommerce reviews

The platform is easy to use, and non-trained or non-technical users are able to use the platform. Comes in a very good pricing structure which is appealing to small and medium-sized businesses. Great website builder and CMS, perfect for creating products and product categories and managing SKUs. Order management, payment processing, shipping and taxation are very straightforward and useful for users. The platform is highly customizable and is one of the best eCommerce platforms in the market.

- Jason L. Internet Marketing Analyst

Postive. I have been using it for 6+ years already and do not see any reason to leave. it has grown with me over the years.

- Garrett B. CEO

BigCommerce doesn't have a lot of flaws. We have a dedicated account rep that checks on us from time to time and does evaluations for us. It's easy to grow our business with BigCommerce and not feel too many growing pains.

- Anthony L. Director Of Ecommerce

Hello Retail reviews

Here at Luksusbaby, we have searched the market for a suitable CRO platform, testing many, including Hello Retail. Whilst many providers have very similar products, it is not the product differences that make the biggest difference in everyday life. The biggest difference that makes Hello Retail the number one choice, is their approach to the customer, their flexibility and the overall handling of their business. At Luksusbaby, customer service has the highest priority, and at Hello Retail they prioritise their customers the same way. That is why Hello Retail's products, solutions and results are absolutely best-in-class - a level we have not experienced with any of their competitors.

- Morten Grabowski Kjær CEO

We have rarely worked with a supplier who is so interested in adding value to our business and finding solutions that we feel are tailored to our exact needs. The tools available at Hello Retail are amazing.

- Jane Vestergaard Owner, legeakademiet.dk

What we look for in a vendor is the personal touch, a fair price model and a user friendly product. These three aspects are the key drivers that make Hello Retail different to their competition. Thanks to our intensive collaboration, the conversion rate has increased by 50% in only 6 months. We are looking forward to keeping improving our results by collaborating with Hello Retail.

- Frank van Engelen Owner

Pros & cons

BigCommerce

Pros
It has a good amount of templates you can explore
Despite it is thought for people less into web designing, it also allows more tech-savvy users and developers to apply some HTML and CSS styling
No so thrill about it nor are we dissatisfied with the platform
For what we need, it does the job
Really a very good platform for a large variety of business sizes
It's not just for the little guys, its expandable and will grow with you
BigCommerce is a powerful eCommerce platform that allows you to design a stunning online store
You can design with freedom using BigCommerce."

Cons
I worst thing about this is I think it's overpriced
For the price it doesn't have that much features
Support sometimes doesn't know everything about ongoing issues with the platform so sometimes it is frustrating to iterate an issue that team members don't even know are happening
The options for adding different clothing options didn't exist making it difficult for our customers to choose their sizes in the drop down sections
I guess everyone is always looking for more flexibility
Their confirmation, invoice, etc
emails are the worst."

Hello Retail

Pros
Can see searches without results and top searches on the site
Can also choose to enter synonyms and redirects in the search menu
Easy to use for our customers and for us
continuously contact with our specialist

Cons
There are a few very specific functions that would be nice
Like a newsletter function
But I understand why they don't focus on that!They have been slow to integrate the mobile-searchSome things that can't implant on our site

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