BigCommerce vs Sana Commerce

Side-by-side comparison of features, reviews, pricing and more

BigCommerce

Category: E-Commerce Tool
Industries: Marketing, Business, Social Media

Pricing

Standard

$29.95

/ per month

Plus

$79.95

/ per month

Pro

299.95

/ per month

Sana Commerce

Category: E-Commerce Tool
Industries: Marketing, Business, Social Media

Pricing

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BigCommerce reviews

The platform is easy to use, and non-trained or non-technical users are able to use the platform. Comes in a very good pricing structure which is appealing to small and medium-sized businesses. Great website builder and CMS, perfect for creating products and product categories and managing SKUs. Order management, payment processing, shipping and taxation are very straightforward and useful for users. The platform is highly customizable and is one of the best eCommerce platforms in the market.

- Jason L. Internet Marketing Analyst

Postive. I have been using it for 6+ years already and do not see any reason to leave. it has grown with me over the years.

- Garrett B. CEO

BigCommerce doesn't have a lot of flaws. We have a dedicated account rep that checks on us from time to time and does evaluations for us. It's easy to grow our business with BigCommerce and not feel too many growing pains.

- Anthony L. Director Of Ecommerce

Sana Commerce reviews

Overall Sana is great for companies without people knowing what to do but if you want to go a little further possibilities are few.

- Dennis L. IT manager

We were able to build two stores, an ordering portal for our distributors and a simple ecommerce engine for the public. This allowed for greater flexibility in design and messaging.

- Emily P. Digital Marketing

The frequent change of customer success managers assigned to us is a bit disruptive. But I guess that goes with the territory.

- Kaspar H. E-Commerce Manager

Pros & cons

BigCommerce

Pros
It has a good amount of templates you can explore
Despite it is thought for people less into web designing, it also allows more tech-savvy users and developers to apply some HTML and CSS styling
No so thrill about it nor are we dissatisfied with the platform
For what we need, it does the job
Really a very good platform for a large variety of business sizes
It's not just for the little guys, its expandable and will grow with you
BigCommerce is a powerful eCommerce platform that allows you to design a stunning online store
You can design with freedom using BigCommerce."

Cons
I worst thing about this is I think it's overpriced
For the price it doesn't have that much features
Support sometimes doesn't know everything about ongoing issues with the platform so sometimes it is frustrating to iterate an issue that team members don't even know are happening
The options for adding different clothing options didn't exist making it difficult for our customers to choose their sizes in the drop down sections
I guess everyone is always looking for more flexibility
Their confirmation, invoice, etc
emails are the worst."

Sana Commerce

Pros
I like the tool, it is very simple, they have everything perfectly documented and the after-sales service is wonderful, SANA normally seeks customer satisfaction
It connects perfectly with our ERP and makes our internal processes so easy
We don't have to worry about updating the inventory info or stuff like that
My overall experience with Sana is very good
I would recommend it to everybody
We were very impressed with both our implementation Project Manager and Functional Consultant
Without the two of them, I don't think we'd have made our go-live date."

Cons
The software is ridgid, there as and user it is "hard" to change design or wire frames
It is difficult to establish business rules, as well as to develop them due to their high cost
Hard and expensive to customize
Origin is in B2B, thats why it lacks some B2C functionalities , but the new version will address it
Sometimes the flexipage feature can be confusing."

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