Bigin by Zoho CRM vs Front

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Bigin by Zoho CRM

Category: Task Management Tool

Industries: Sales, Business

Pricing

Starting From:

$0 /month

Pricing Model: Per User

Front

Category: Task Management Tool

Industries: Education, Business

Pricing

Starter

$19.00 1 user/month

Growth

$49.00 1 user/month

Scale

$99.00 1 user/month

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Most popular feedback for Bigin by Zoho CRM

I have been using Bigin since year along with all my Employees and Business Consultants in India, i am highly Impressed with the User experience.

Tarun P.

About Bigin by Zoho CRM

We built a dedicated CRM for small businesses to help bridge the gap between lost leads and messy spreadsheets. With the sheer motive to be simple, Bigin is packed with just the right features, with a user-friendly interface, at a pocket friendly price to fit your small business like a glove! Bigin brings you everything you need-multiple pipelines, built-in telephony, workflow, a bunch of seamless integrations and a lot more, just to ensure you manage your customer relationships with ease.

Most popular feedback for Front

The rule functionality is my favorite part about Front. It's allowed me to automatically delegate emails that are not relevant to me to the appropriate party, automatically archive senders who do not allow an unsubscribe option, and tag items like News and Receipts that are not immediately actionable and remove them from the inbox.

Alexandra B.

About Front

Work happier and more productively with Front. Save time with powerful, flexible automations and shortcuts. Collaborate efficiently within and across teams with message assignments, comments, and internal draft sharing. With Front, your inbox finally works for you, and there's no need to train your team on a new tool. Front looks and feels like email, so it's fast to set up and easy to jump in and start working right away.

Bigin by Zoho CRM reviews

Integrates with ZOHO while keeping it simple for sales

- Martin L. Managing Director

I tend to be a bit disorganized and my colleagues complain about this. Since using BIGIN they are all complimenting me for my newly found organizational skills. Of course I do not tell them why and take the credit.

- Ron S. Director New Business

quotation feature is missing in this software

- Prakhar S. director

Front reviews

We have a shared inbox and we had trouble to avoid double answers and we had to forward the emails to each other or CC them on our replies so they could get informed of a conversation

- Marjolaine L. Co-founder

I love Front. It's a great tool, very easy to implement, teach and use. The communication between teams is great and we can track and talk to our customers in a great way.

- Felipe P. Team Lead TechOps

Overall great product, really happy with the exception of the email nesting

- David D. Owner

Pros & cons

Bigin by Zoho CRM

Pros
I loved having the full featured free trial to completely test things out before making a purchase
Overall experienece is good enough to keep the records and experience
So far so good, fast end easy upgrade from using spreadsheets for everything
Great next step to operational excelency
Overall I have been very satisfied
There are a couple of key features that are needed to make this a true small business CRM solution but what is there works very well."
Cons
Limited number of custom fields, no email templates and difficult to create email templates on my own
The worst is it does not integrate with Zoho Books, there is not point
I spent time exporting contacts from books and importing to Bigin and then realised this is foolish to do
No automated lead allocation is something I hated most
It broke down several times
However, it finally worked."

Front

Pros
The best feature about Front is the ability to communicate with both my internal and external teams without having to forward a bunch of emails
It has a number of very good features for helping teams work together for sales and support
The abilities to share, assign, comment on, snooze and resurface issues makes zero inbox possible
I like Front as the best shared inbox tool on the market - it has the most functions/features, was the easiest to deploy and solves all of our issues
I love that we all have access to see communication between our customers and our sales representatives
Everything is documented and in easy access."
Cons
Because of the way we work, we copy and paste the text of the sent e-mail in our other systems
This delay, especially when one sends many e-mails, is particularly annoying
There are a couple niche, specific limitations that we have that we have to build workarounds for
Honestly can't think of a major pain for our use case
Sometimes I do miss dragging an email into a folder and having it pop back into my inbox when the customer responds
Front has tagging, but I have found that I still miss using folders
Plugin is a little bit confusing
Sometimes it's hard to differentiate which one is order and subscriptions due to the top down feature and no different color line."

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