BigMailer vs Mailchimp

Side-by-side comparison of features, reviews, pricing and more

BigMailer

Category: Communication Tool
Industries: Communication, Marketing, Education

Pricing

Business Basic

Unlimited Contacts

$1 per 1000 contacts/mo.

Business Pro

Up to 300k Contacts

$2 per 1000 contacts/mo.

Agency

300k+ Contacts

$2 per 1000 contacts/mo.

Mailchimp

Category: Communication Tool
Industries: Communication, Marketing, Education

Pricing

Essentials

$9.99 / month and up

Premium

$299.00 /month and up

Standard

$17.99

20M+ Downloads
5/5

#1 in Magazines & Newspapers

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BigMailer reviews

All my email marketing strategy can be handled by Bigmailer. Brands, lists, regular and automated campaigns.

- Patricia M. blogger

A great experience, from initial sign-up to integration and full use of the software

- Graham B. Innovation Officer

The Bigmailer team makes sure its customers know how to maximize the utility of the system.

- Tom F.

Mailchimp reviews

Overall, Mailchimp is a great "my first email campaign management" tool. You'll be capturing emails and sending out marketing campaigns in no time. Simple to use, but lacking some features from more complex tools. That's not a bad thing, but you may decide to move onto something like Keap or Active Campaign if you're looking to fine tune your automations.

- Brian B. Owner

MailChimp ultimately is able to deliver quality results for every single marketing campaign we run, both for our clients and ourselves and that's pretty much what others are lacking.

- Ngenge Y. Telemarketer

One of my favourite things in Mailchimp is undoubtedly customer support. Very fast and really helpful. Even if the application is very complex, they can definitely find a fast and effective solution for you. Also, they are very polite. I wish the interface improvements of the application were made as soon as possible, so we did not need so much customer support.

- Taha Burhan E. Planning Specialist

Pros & cons

BigMailer

Pros
I like that I can log in, choose my campaign, & view the reported results easily
My favorite report feature is the ability to click & re-engage clients with segmentation & suppression lists
Particularly love the email reports section which gives a comprehensive look of the complete campaign
Managing unsubscribes, segments and complaints is pretty easy as well
There are many great features available in the software
Here are a few of the features that we found useful for our needs till now
There are many great features available in the software
Here are a few of the features that we found useful for our needs till now."

Cons
None to mention , but if I did have a complaint I would be the first to voice it
Too many bounces would stop Big Mailer from sending emails
I am not sure why 'bounces' happen, because I got my email's contact addresses from purchased email's addresses and also some subscribers
But since the 'bounces' have really interrupted my marketing processes, so I assume that my investment in purchasing email addresses are quite a big waste
The only thing I dislike about BigMailer is that they do not make it easy to see how many times a contact opens an email and what they click."

Mailchimp

Pros
We are having an amazing experience with it and will suggest you as well, because they offer excellent paid plans with depend on your subscribers
All in all, Mailchimp is an amazing solution that just keeps on giving
I would highly recommend automating your marketing through them
Our audience has loved our transition to Mailchimp (especially better formatted email on mobile) and our email senders have loved the transition too
With MailChimp the marketing team can work on emails they like to go with in-house with help of a designer and iterate which is a big win."

Cons
You are restricted to specific designs and formats only, which can be a little frustrating when your business doesn't match those categories
But there is a problem, when I wanted to link any picture or a sentence with a new window that is available online, I couldn't get where to I do
They have a really strange billing system that is designed in such a way that it sucks money out of you
I don't like the merge tags functionality
Almost always it ends up not working and it looks awkward and embarrasses in front of your customers."

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