bitrix24 vs Outreach

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bitrix24

Category: Task Management Tool

Industries: Education, Business, Marketing

Pricing

Basic5users

USD 49/mo

Standard

50users

USD 99/mo

Professional

100users

USD 199/mo

Enterprise

250 Users

USD 399/mo

Outreach

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact for pricing

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Most popular feedback for bitrix24

As a teacher training project at a university, we may not fall into the category of “typical Bitrix24 users.” Regardless, we would like to share our experience of having used Bitrix24 project management tools for slightly over 6 months, what made us choose this product and how we benefited from using it.

Felicitas Fein

About bitrix24

Bitrix24 is an online workspace featuring tools designed to help you run your business easier and more efficiently. We’ve got task and project management tools, CRM, chats, video calls, website builder, telephony, CRM marketing and analytics, and so much more. The beauty of Bitrix24 is that all of these otherwise individual tools are conveniently packaged in a single online service, seamlessly integrated with each other, and available to you via a standard browser version, desktop app, or mobile app. Oh, and we do not limit the number of users per account – you can have as many as you want. Grow as you go and scale up with Bitrix24.

Most popular feedback for Outreach

Great experience. Smooth during the sales cycle. Connects well to other solutions, pulling in key data on prospects. Product roadmap is also exciting (i.e. prospect insights and intelligence improving over time with AI insights).

Florence B.

About Outreach

Enable your sales team with content that works. With Outreach Engage, leads are appropriately routed to reps and entered into personalized sequences that utilize proven playbooks & messaging. Help your reps more easily engage with potential buyers by orchestrating all key sales activities like email, phone calls, and social media touches.

bitrix24 reviews

We were able to reduce the costs by dropping other tools that we now don't need to use because Bitrix24 integrates multiple solutions in one platform.

- Hélder Barbosa CEO

Thanks to Bitrix24 our work will be even more efficient

- Myriam Doria Chief Technology Innovation Officer

We were convinced by the clear and logical structure of Bitrix24, as well as the many options for integration with other software

- Peter Krummenacher CEO

Outreach reviews

At first, Outreach can look a bit overwhelming, but once you get through some early training, it will become second nature and best friend for prospecting. We also use Outreach as our dialer. What I love most is the ability to make quality drip campaigns, email sequencing that can be combined with phone and LinkedIn messaging, along with integrating with SFDC. I'm also a big fan of using Snippets which is a great way to create short sentences or data that you want to include in emails, while not going overboard on boring templates.

- Nate E. Mid-Market AE

Being able to prospect, contact prospects, and manage accounts and pipeline all in one solution. Having the integration with Salesforce allows for efficiency and seamless workflows within the sales organization.

- Jim H. Sales Operations Manager

Using this software cut our call volume in half, we had our WORST sales month in 2 years, we had so many problems getting set up, their software crashes, notes fail to save, hubspot integration is a joke, stand alone you lose features like deal pipeline, you can not sort by last time called, their throttles don't work as explained, cannot text, the list of cons goes on and on...

- Matt P. CEO

Pros & cons

bitrix24

Pros
Bitrix24 is an outstanding CRM meant for social collaboration and for managing interactions with clients and team members
The sales processes were automated, and I have greater control over my company and my employees and thus extract better performance from my team
We choose Bitrix for our compnay's CRM solution but I found that there are many more features which are useful for us
I love how we can manage leads from different sources on same platform
I really like with the workload planning that Bitrix24 has offered, as it really helpful in distributing workload for each team members."
Cons
The CRM system is so full of bugs and nasty little details they havent even thought about
Their webmail is the worst ever thing I have seen
Some of the tools is hidden on unexpected location inside on other tools and make the navigation process is quite frustrating
It is awful and the service is worse than the software
It was nothing like what was presented to me
So after lead validation, the mail is sent after that follow-up begins then its success or failure
Everyday sales team have to work on this process but sad to say No reporting structure at all."

Outreach

Pros
I love how Outreach keeps me organized and I can stay on top of different email sequences while analyzing different open/respond rates
Outreach is very simple to use and has everything you need and nothing more
I'm interested to see how the platform transforms into a more robust solution in the future
Of all of the different software's and products I've used while in the workforce, outreach is my favorite one
It makes my life so much easier and helps me to be super productive every single day
Connects well to other solutions, pulling in key data on prospects
Product roadmap is also exciting (i.e
prospect insights and intelligence improving over time with AI insights)."
Cons
I have found though, that most of the time it is user error, but sometimes errors are not clear
I don't know if its Gmail's API or on Outreach's side, but it needed a work around and was very frustrating
Annoying to setup, difficult to train team to use extremely well, but the very WORSE part about it is how horrible their customer support and their Billing department is
It's a tool that I'll look for in my next company or at least recommend
If you have a large SDR and Inside Sales force, it's just silly not to invest in this technology."

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