BlueJeans vs Nextiva

Side-by-side comparison of features, reviews, pricing and more

BlueJeans

Category: Communicationg Tool
Industries: Education, Busines, Communication

Pricing

USD 39 room/mo

Nextiva

Category: Communicationg Tool
Industries: Education, Busines, Communication

Pricing

Essential

$18.95

/user/mo

Professional

$22.95

/user/mo

Enterprise

$32.95

/user/mo

20M+ Downloads
5/5

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BlueJeans reviews

Great option to have in our suite of programs for virtual meetings, interviews, and presentations.

- Jaclyn B. Integration & Community Engagement

It is very good software. There is no provision in Pakistan to buy this Software directly which was hurdle for us to buy it.

- Zunaira A. Assistant Director

Acceptable but prefer zoom

- Kyung K. Sr MD

Nextiva reviews

Overall, our company has been extremely pleased with Nextiva. We have had very minimal issues (most attributed to internet woes on our end) and the cell phone integration and app work flawlessly. We are often out of office/town and being able to take calls for our customers with such clarity and function has been great! Customer service is very quick to address any issues and help get you up and running in no time. Everyone we've dealt with has always been extremely courteous and very professional. The quality of our calls is very crisp and clear and we are extremely pleased to be a Nextiva Customer!

- Chelsey W. Office Manager/Administrator

I like the great connectivity that Nextiva provides our team. When calls come in, they are immediately routed to the correct individuals. If there are network issues, the app warns us to move over to call forwarding. This is very helpful for our team to make sure our customers receive great service.

- Jake F. Director of Sales/Marketing; Project Manager

Mostly, I like that it works. I don't get complaints from my people like I did with our previous Dialpad system. Free high-quality desk phones was a juice bonus. Not a difficult system to learn or use as a user.

- Gregg C. VP

Pros & cons

BlueJeans

Pros
The biggest thing for me is the superior voice quality to other teleconferencing solutions on the market
Bluejeans has been a wonderful platform for our organization
It has always been dependable and provided great video/audio conferencing quality
Our team enjoyed that this was fairly simple to use and that the video quality was very good, perhaps even exceptional
Overall experience with this software is awesome
Best software to stay connected with your team mates."

Cons
The only problems we have had is when there is a new update because if everyone in the video conference has the latest version, it tends to fail
Problem is when everyone has their speaker on we get an echo which is annoying
No unique features compared to Zoom
Bad integration with landline phone systems to resume a disconnected internet call
That it was very glitchy when you don't have the blue jeans app yourself, struggled many times to get on a call without downloading the app."

Nextiva

Pros
Overall our experience with Nextiva has been pretty good
Very good the addons make the entire service worth it, if you are big on video meetings and have not use the included Amazon Chime then you have never used the best
Phone service was reliable and call quality was good
Using Nextiva we have reduced are phone bill, increased control over our phone system and added the ability to use the phone app."

Cons
I spent days asking to fix things but each time more problem and more things did not work
We were running in circles with the problems
The phone system was with a lot of technical problems
Auto attendant not working, CRM not working, SMS not working
Service is spotty, Calls get dropped, Phones disconnect from service, Voice Packets get lost
Forever ongoing contract auto-renewals without notifications to the client
We didn't even let users know they could login--it's that bad
The cost of their service just cannot compete with the rest of the market."

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