Bonus.ly vs Aircall

At Bonusly, we’re on a mission to help people connect with their work and each other in meaningful ways. With the use of our powerful employee recognition, rewards, and survey platform, we believe every organization can build high performing, deeply engaged teams. With Bonusly you can: - Foster collaboration between teams. - Improve retention and productivity at every level. - Transform employee engagement and strengthen your company culture. - Make it fun and easy for everyone to give recognition—on the web, through our top-rated mobile app, or with seamless app integrations. - Gauge employee satisfaction and sentiment through our built-in survey tool, Signals. - Collect and act on actionable data about your employee experience with our robust analytics tools.

Aircall is a cloud-based phone solution that is simple to use and has features that are designed for a higher quality of communication. It is trusted by more than 13,000 businesses. You may have a chat with anyone, anywhere in the globe today by setting up VoIP in a matter of seconds. There is no hardware. There are no headaches. The Aircall softphone may be integrated into your existing workflows with a single click, making it simple to connect customer relationship management (CRM) systems, help desk solutions, and other crucial applications. Boost your productivity with a robust dialer and features that encourage collaborative working: Phone numbers for other countries Claim local numbers for your company in more than one hundred countries, even if your crew is located on a different continent. Commonly used contacts Make new contacts and share the ones you like with your team so that everyone can participate in the conversation. Assign and provide feedback on calls When you provide a call to a member of your team or provide additional context with a note, the call will automatically appear on their list of things to do. ● Call transfer You can quickly hand off a call to any of your coworkers with just one click. You also have the option to transfer to the member of your team with the highest qualification. Before transferring the call, make sure you are aware of who is available and who is not. ● Call recording Reviewing call records can assist in confirming details, helping to ensure quality, and directing training sessions. Native SMS: Talk to your customers and prospects using text messaging. This feature allows you to send and receive one-to-one SMS messages. Available for purchase in the United States, the United Kingdom, Australia, and France.