Bonus.ly vs Freshchat

Side-by-side comparison of features, reviews, pricing and more

Bonus.ly

Category: Communication Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Core

$2.70

Per employee/month if billed annually. $3 per employee/month if billed monthly. Does not include cost of rewards.

Pro

$4.50

Per employee/month if billed annually. $5 per employee/month if billed monthly. Does not include cost of rewards.

Freshchat

Category: Communication Tools
Industries: Business, Education

Pricing

Free

20M+ Downloads
5/5

#1 in Magazines & Newspapers

Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything

you read – faster.

Sir Richard Branson

Speechify is absolutely brilliant. Growing up with dyslexia this would have made a big difference. I’m so glad to have it today.

Sir Richard Branson

Bonus.ly reviews

Since we've moved to a remote-first work environment, it's turned our monthly recognition meetings into a place where we give each other kudos almost daily. Our company has several different departments, so it's easy to engage with each team and give "props" to folks we wouldn't normally interact with. I personally love all of the different causes Bonusly allows you to donate to, not to mention the incredible rewards that can be claimed!

- Tom G.

It has all the ways to redeem points you could think of. It also makes it very fun and easy to let people know when they have done something great. Couldn't think of a better way to make your colleagues feel appreciated.

- Byron Q.

I love the integration of bonusly with Slack, that makes it really easy to send points. I also love how you can include gifs in the messages. Those always make me smile, whether I am giving them or receiving them. The options for spending your points are amazing, they have giftcards to places that I actually shop at. This is just a nice added bonus to the work that I do at my job.

- Marlana C.

Freshchat reviews

One of the biggest missing features is the ability to set a custom notification tone. I'm not going to look at my phone *everytime* I hear a notification sound. The Freshdesk app has this feature yet in Freshchat, where it's arguably more important to set a distinct notification sound, it's completely absent. I really hope this is coming extremely soon. I'm tired of looking for ways to override this. Not having this feature is vexing. EDIT: In response to Freshworks Reply. I noticed this awhile back. I am still disappointed I cannot assign my own custom sound.

- A Google user

2 Things that are really needed: 1) the ability for the agent to go offline if they are busy! 2) to get a notification sound each time the customer replies. Currently you only get one notification when the chat first gets initiated. For all the subsequent ones, you have to constantly keep an eye on the chat to see if there are new replies. Incredibly annoying!

- Sam Fard

It need startup faster (remove startup animation example), when a customer start to chat, you need reply immediately before they left your website. And it don't push notification when i have new message in chat. Ux is not good enough.

- Nguyễn Cát

Pros & cons

Bonus.ly

Pros
User friendly
Easy to use
Offers ability to redeem your points for additional rewards to give out.

Cons
The limit on the number of praises that can be given
Should have more options
You can't embed videos to your posts.

Freshchat

Pros
Access all customer messages in one place
Provide instant customer support
Offer proactive customer service

Cons
They do not check for spelling mistakes
They don't have a status for Pending Client Response
It's difficult to juggle having two accounts

What is Speechify?

Speechify is one of the most popular audio tools in the world. Our Google Chrome extension, web app, iOS app, and Android app help anyone listen to content at any speed they want. You can also listen to content in over 30 different voices or languages.

How can Speechify turn anything into an audiobook?

Speechify provides anyone with an audio play button that they can add on top of their content to turn it into an audiobook. With the Speechify app on iOS and Android, anyone can take this information on the go.

Learn more about text to speech online, for iOS, Mac, Android, and Chrome Extension.

Speechify is the #1 audio reader in the world

Get through books, docs, articles, PDFs, email – anything you read – faster.

4.6/5

20M+ downloads

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