Bonus.ly vs Zendesk Chat

Side-by-side comparison of features, reviews, pricing and more

Bonus.ly

Category: Communication Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Core

$2.70

Per employee/month if billed annually. $3 per employee/month if billed monthly. Does not include cost of rewards.

Pro

$4.50

Per employee/month if billed annually. $5 per employee/month if billed monthly. Does not include cost of rewards.

Zendesk Chat

Category: Communication Tools
Industries: Business, Education

Pricing

Free

20M+ Downloads
5/5

#1 in Magazines & Newspapers

Speechify is the #1 audio reader in the world. Get through books, docs, articles, PDFs, email – anything

you read – faster.

Sir Richard Branson

Speechify is absolutely brilliant. Growing up with dyslexia this would have made a big difference. I’m so glad to have it today.

Sir Richard Branson

Bonus.ly reviews

Since we've moved to a remote-first work environment, it's turned our monthly recognition meetings into a place where we give each other kudos almost daily. Our company has several different departments, so it's easy to engage with each team and give "props" to folks we wouldn't normally interact with. I personally love all of the different causes Bonusly allows you to donate to, not to mention the incredible rewards that can be claimed!

- Tom G.

It has all the ways to redeem points you could think of. It also makes it very fun and easy to let people know when they have done something great. Couldn't think of a better way to make your colleagues feel appreciated.

- Byron Q.

I love the integration of bonusly with Slack, that makes it really easy to send points. I also love how you can include gifs in the messages. Those always make me smile, whether I am giving them or receiving them. The options for spending your points are amazing, they have giftcards to places that I actually shop at. This is just a nice added bonus to the work that I do at my job.

- Marlana C.

Zendesk Chat reviews

Updated: I was having some serious issues with getting notifications on android, I raised a ticket, Jeffrey was amazing, he liaised with his team & sorted this issue out, this is fully functional now, works brilliantly. Great support from Jeffrey kept me in the loop all the way through. Really helps with sales etc this app, a must have

- Jagz

Macros don't work (they populate with the literal variable names e.g. {{agent_name}}, you get randomly invisibly logged out in the background with no indication, despite still receiving notifications and having persistent toast saying you're logged in, and notifications for messages only work if you also have notifications for every single user arrival. Considering the importance of this app's use, I can firmly say this has been one of my most frustrating and disappointing user experiences.

- Ryan Heath

App is very flawed. Too many missing features. One of the feature is that Facebook and whatsapp chats disappear from the app and goes to missing tab. It diesnt have to. We can actually reply to those messages. Why they let us reply to those Facebook, WhatsApp messages on Zendesk browser version and not on App? I can understand it if it goes to misding when customer leaves a website zendesk chat. But its flawed that same happens for other chats

- Ahmed Nazeeh

Pros & cons

Bonus.ly

Pros
User friendly
Easy to use
Offers ability to redeem your points for additional rewards to give out.

Cons
The limit on the number of praises that can be given
Should have more options
You can't embed videos to your posts.

Zendesk Chat

Pros
Enable costumers to contact us faster
Enable us to solve costumers issues faster
.Enable the costumer satisfaction to increase.

Cons
Linking with a telephone, so the agent is only working on 1 channel at a time
More simplified way to create and use templates
Link users who may have provided us a new/different email from what we have on file for them

What is Speechify?

Speechify is one of the most popular audio tools in the world. Our Google Chrome extension, web app, iOS app, and Android app help anyone listen to content at any speed they want. You can also listen to content in over 30 different voices or languages.

How can Speechify turn anything into an audiobook?

Speechify provides anyone with an audio play button that they can add on top of their content to turn it into an audiobook. With the Speechify app on iOS and Android, anyone can take this information on the go.

Learn more about text to speech online, for iOS, Mac, Android, and Chrome Extension.

Speechify is the #1 audio reader in the world

Get through books, docs, articles, PDFs, email – anything you read – faster.

4.6/5

20M+ downloads

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