Boostlingo vs Marketing 360

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Boostlingo

Category: Task Management Tool

Industries: Communication, Business, Marketing, Finance

Pricing

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Marketing 360

Category: Task Management Tool

Industries: Sales, Business

Pricing

Contact Birdeye to obtain current pricing.

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Most popular feedback for Boostlingo

Our experience with Boostlingo has been smooth - they listen to our advice and they actually make changes in accordance. It allows us to save a lot of time and to operate professionally.

Ethan K.

About Boostlingo

A modern, secure, scalable cloud-based system for managing all of your on-site and remote interpretation business requests. Software built to streamline workflow and drive better business process while delivering high-value at lower cost. The Boostlingo scheduling system is tied to robust financial tracking and management systems to support all of your billing and invoicing needs. Detailed business analysis and reporting modules help you with resource planning and management.

Most popular feedback for Marketing 360

I'm quite happy with everything. We have run into some billing issues, technical issues, etc, but we did manage to get everything resolved. We were assigned a customer service rep and they've been very helpful in ironing out any problems. I've been with these guys for almost 2 years and I don't have any interest in switching to a different provider.

Nick F.

About Marketing 360

Birdeye's all-in-one platform provides remarkably easy, scalable tools to effortlessly manage online reputation and gain customer experience insights to grow sales and thrive. More than 80,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Boostlingo reviews

Flexibility, ease of use and the fact that we can access certain features via a mobile app. The price is extremely competitive compared to some other IMS system on the market that don’t have all the features of Boostlingo. Integration with QuickBooks and their Boostlingo Connect option is quite good too.

- Thomas L. - Chief Marketing Officer

This software helps us to level the playing field in our industry. The ability to customize everything was a key factor for us. But the ability to setup, track and manage everything in one place was awesome as well.

- Kim B. - Senior Account Manager

Our experience thus far has been very positive. As far as the Boost team goes, they have been flexible and worked with us on our needs at our pace. We have been able to give our input and suggestions on things we wanted to have in the platform and actually see changes made, which many other companies would not do. The platform gives our company the ability to expand and scale our services.

- Filor N. - Program Manager

Marketing 360 reviews

Birdeye's ability to integrate with a wide variety of patient management systems (PMS) for review generation is exceptional and sets this product apart from anything else we can find. Our clients use a wide variety of PMSs, and Birdeye integrates with nearly all of them. If they don't they'll work on finding a solution to bring automation to the system.

- Thad S. Director of Operations

Best thing for us about Birdeye is the integrations with multiple dental patient management systems. Most offices don't want to take the time to learn a new platform so integration is key and Birdeye has the most options.

- Chris M. Director of Customer Success & Analytics

Very difficult onboarding process, limited support when issues arise. Directory listing service is not up to par with other providers like text.

- Amy M. Market Manager

Pros & cons

Boostlingo

Pros
The support is good and they are eager to work in a collaborative way with clients to develop features and enhancements for the software
The support from crowd source interpreters is a big help for when our in house interpreters are not available
I am also overall impressed with connection times and call center staffing
I love the ability to call up different information for my varied needs
I love that interpreters can accept or decline shifts directly
Boostlingo has been super great to us and always had our back
We appreciate their expertise."
Cons
Getting the calls some people find it hard, they miss them in a split of a second
No relevant cons for the time being, but I'll post if any
The admin section is not intuitive
It's often hard to find where to apply specific changes and took quite a while to get used to
I struggled with one of the broadcasting settings
I think if it were worded differently, I would have solved the problem on my own."

Marketing 360

Pros
We have been partners since 2015 and we encourage clients to use the Birdeye technology
Thank you for the quality work that you provide
I love the convenience of having your big players all in one spot
Ease of reading and responding to reviews
It has helped us tremendously in gaining feedback from our customers as to how satisfied they are with our services and to enlighten us as to ways we may improve our services moving forward
Experience has been great and support is super helpful
We will continue for a long time with BirdEye."
Cons
This will lead to reviews being taken down and a negative impact on your business' marketing efforts on those sites
The customer support is one of the worst that we have ever dealt with
Sometimes old correspondence will pop up in our 'Open' inbox and I'm not sure why that is
It could be user error, but IDK
They have shown poor ethics in the wake of the pandemic."

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