Brand24 vs Boomerang for Gmail

Side-by-side comparison of features, reviews, pricing and more

Brand24

Category: Communication Tool
Industries: Communication, Marketing, Education

Pricing

Individual

$59.00

Per Month

Team

$119.00

Per Month

Pro

$179.00

Per Month

Enterprise

$299.00

Per Month

Boomerang for Gmail

Category: Communication Tool
Industries: Business, Communication, Marketing, Education

Pricing

PERSONAL

$4.98/Month

Billed annually

PRO

$14.98/Month

Billed annually

PREMIUM

$49.98/Month

Billed annually

20M+ Downloads
5/5

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Brand24 reviews

Among many pros, I love most its analytics features and customer support. You can literally ask for anything about web monitoring, and they do that for you. And you can ask about anything else, and they still will try to help you! It's powerful, reliable, comprehensive tool. It has been used in all companies I have worked for; once I recommended it, once I decided to choose B24 and managed it, once it had already been there.

- Jakub N. Web Analyst

It's been great, I've reached out to customer support a few times over the years and they have been really quick to respond and helpful along the way.

- Lisa S. Owner

We wanted a simple system that we could use to monitor media inclusions for clients. This system is easy to use, allows for multiple users, and generates clean reports.

- Natasha L. COO

Boomerang for Gmail reviews

My job involves a lot of writing and a lot of emailing. Anything that helps me with that makes my entire work day go smoothly. Anyone who uses email frequently should have boomerang. The minor hiccups don't take anything away from it and it's still great to have.

- Diane C. Paralegal

Strongly positive. I have been using it for years and it is a great way to make sure things don't fall through the cracks because they can come back to you.

- Curtis R. Attorney

My overall experience has been positive and I am very happy with this product. The quality and level of features were surprisingly high! We have benefitted very much so and we enjoy using it. This tool is wonderful for anyone who uses email for work, it is especially useful if you have multiple inboxes or a high volume of mail. The price is affordable and the value for money is great.

- Kim R. Paralegal

Pros & cons

Brand24

Pros
Brand24 literally saved me from all the manual work while I was appointed as a social media reputation manager for one of our client
They often introduce updates, test various solutions to make the product as useful as possible for their users
It helps bring up any important mentions that support your service or if there were any unsatisfactory customers who wanted more
If you want to know what people think of your product."

Cons
Being unable to input individual posts to get statistics on them
Additionally, b24 is unable to detect spam posts
I have worked for crisis in social networks, I have been able to see the behavior by days to ident
For example, our company name is Element5, but getting B24 to ignore companies with element in their names was near impossible
Monitoring is not very precise - sometimes I receive such references that are of no use to me."

Boomerang for Gmail

Pros
Love the ability to schedule e-mail at a later time and not disturb clients outside of regular business hours
I also like the add-on assistant to help in writing better e-mails
I like that I can time when emails are sent
I like the emails bounce back up if not answered so that I never lose track of my correspondence
This is a really easy way to supplant a CRM and make sure you never forget about an outstanding email or question
My overall experience with boomerang for Gmail is nothing short of great
I love how easy it is to use and it is also linked with the business email making it easy to contact multiple customers."

Cons
I am trying to come up with something negative but have yet to have a negative experience with this software
The labels for it's various outboxes can be confusing, but that's a Gmail fault really
Can be a bit confusing to schedule the time and to retrieve it once it sits in the outbox
It really puts an end to losing track of email threads."

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