Brand24 vs Boomerang for Gmail
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Sir Richard BransonMost popular feedback for Brand24
Brand24 is my favorite tool for listening to my audience. I run a popular Twitter chat and use Brand24 to see who my most engaged participants are. I also use Brand24 to track the performance of marketing campaigns that I do for brands and for my own business. Brand24 also allows you to track conversations around specific keyword phrases in your industry so that you can FINALLY see those invisible and often ignored mentions of your product or service category where you can engage with potential customers who are discussing your product or service. This allows you to answer and questions and build on that know-like-and-trust factor.
Ivana T.
About Brand24
Brand24 is a social media monitoring tool that allows you to collect real-time mentions of your brand, evaluate the results of your marketing campaign, and identify trending topics by monitoring trending hashtags. Moreover, Brand24 analyzes social media conversations and provides you with actionable analytics. Inside the dashboard, you can find metrics such as sentiment analysis, the volume of mentions, or estimated social media reach.
Most popular feedback for Boomerang for Gmail
Boomerang has been an angel for me. Without Boomerang it will be hard for me to keep up with my commitment in getting back to candidates, and letting them know what they need to do or where they need to proceed a day before their interview. I get a lot of awards and thank yous from candidates and they see our business as very responsive and professional because we never failed to update them regarding their next steps or whether or not they got the post.
Eman J.
About Boomerang for Gmail
Email productivity app that notifies senders when their emails are opened and when links within the email body are clicked.
Brand24 reviews
Among many pros, I love most its analytics features and customer support. You can literally ask for anything about web monitoring, and they do that for you. And you can ask about anything else, and they still will try to help you! It's powerful, reliable, comprehensive tool. It has been used in all companies I have worked for; once I recommended it, once I decided to choose B24 and managed it, once it had already been there.
- Jakub N. Web Analyst
It's been great, I've reached out to customer support a few times over the years and they have been really quick to respond and helpful along the way.
- Lisa S. Owner
We wanted a simple system that we could use to monitor media inclusions for clients. This system is easy to use, allows for multiple users, and generates clean reports.
- Natasha L. COO
Boomerang for Gmail reviews
My job involves a lot of writing and a lot of emailing. Anything that helps me with that makes my entire work day go smoothly. Anyone who uses email frequently should have boomerang. The minor hiccups don't take anything away from it and it's still great to have.
- Diane C. Paralegal
Strongly positive. I have been using it for years and it is a great way to make sure things don't fall through the cracks because they can come back to you.
- Curtis R. Attorney
My overall experience has been positive and I am very happy with this product. The quality and level of features were surprisingly high! We have benefitted very much so and we enjoy using it. This tool is wonderful for anyone who uses email for work, it is especially useful if you have multiple inboxes or a high volume of mail. The price is affordable and the value for money is great.
- Kim R. Paralegal
Pros & cons
Brand24
| Pros |
|---|
| Brand24 literally saved me from all the manual work while I was appointed as a social media reputation manager for one of our client |
| They often introduce updates, test various solutions to make the product as useful as possible for their users |
| It helps bring up any important mentions that support your service or if there were any unsatisfactory customers who wanted more |
| If you want to know what people think of your product." |
| Cons |
|---|
| Being unable to input individual posts to get statistics on them |
| Additionally, b24 is unable to detect spam posts |
| I have worked for crisis in social networks, I have been able to see the behavior by days to ident |
| For example, our company name is Element5, but getting B24 to ignore companies with element in their names was near impossible |
| Monitoring is not very precise - sometimes I receive such references that are of no use to me." |
Boomerang for Gmail
| Pros |
|---|
| Love the ability to schedule e-mail at a later time and not disturb clients outside of regular business hours |
| I also like the add-on assistant to help in writing better e-mails |
| I like that I can time when emails are sent |
| I like the emails bounce back up if not answered so that I never lose track of my correspondence |
| This is a really easy way to supplant a CRM and make sure you never forget about an outstanding email or question |
| My overall experience with boomerang for Gmail is nothing short of great |
| I love how easy it is to use and it is also linked with the business email making it easy to contact multiple customers." |
| Cons |
|---|
| I am trying to come up with something negative but have yet to have a negative experience with this software |
| The labels for it's various outboxes can be confusing, but that's a Gmail fault really |
| Can be a bit confusing to schedule the time and to retrieve it once it sits in the outbox |
| It really puts an end to losing track of email threads." |
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