Side-by-side comparison of features, reviews, pricing and more
Category: Communication Tool
Industries: Communication, Marketing, Education
Category: Communication Tool
Industries: Communication, Marketing, Education
Solo - $24 per month
Studio - $83 per month
Enterprise - $350 per month
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Brand24 is my favorite tool for listening to my audience. I run a popular Twitter chat and use Brand24 to see who my most engaged participants are. I also use Brand24 to track the performance of marketing campaigns that I do for brands and for my own business. Brand24 also allows you to track conversations around specific keyword phrases in your industry so that you can FINALLY see those invisible and often ignored mentions of your product or service category where you can engage with potential customers who are discussing your product or service. This allows you to answer and questions and build on that know-like-and-trust factor.Ivana T.
Brand24 is a social media monitoring tool that allows you to collect real-time mentions of your brand, evaluate the results of your marketing campaign, and identify trending topics by monitoring trending hashtags. Moreover, Brand24 analyzes social media conversations and provides you with actionable analytics. Inside the dashboard, you can find metrics such as sentiment analysis, the volume of mentions, or estimated social media reach.
Saves Tons Of Time For My Team & My Clients Overall: Pastel's team is extremely responsive. Our clients jumped on Pastel immediately when we sent them the tool. No downloads, no installations. Other tools confused our clients with trying to download and install the program. You just jump on Pastel and start clicking - and it starts working. Saves our team probably hundreds of hours of work per month! Pros: I spent weeks looking for the easiest tool that my clients can use to get feedback. Our clients are often in their 50s and 60s, and not super tech savvy. Plus, our clients our business owners, so they have limited time. Ease of use was top priority. After looking at over 10 other options, Pastel was clearly the most simple and easy to use. Cons: The features are pretty limited, but this can be a good thing because we don't want our clients to get overwhelmed. I think a couple extra features such as marking tasks In Progress as well as allowing our clients to see that edits are In Progress would be a huge benefit. Clients get confused on which tasks were done and which are still being worked on, so that leads to a lot of confusion right now.Justin Page W.
Pastel is the fastest visual feedback tool specially built for web designers, developers and agencies. All one has to do is type in a website URL and share a link with anyone to invite them to give feedback and comments on various elements of the website. Every such comment is pinned to a specific element and records information such as screen resolution and browser type to solve UI/UX issues faster. Whatever changes are done on the website, Pastel will extract the latest version and will keep everyone in the loop. Pastel makes it quick and simple to review digital work without interruptions. It toggles between commenting and browsing to navigate your website projects. It essentially creates a seamless feedback process from design to the development build. Pastel also enables you to collaborate easily with designers and developers to turn designs into pixel perfect websites. It allows you to get actionable feedback from clients to solve issues swiftly and get faster approvals for projects.
Among many pros, I love most its analytics features and customer support. You can literally ask for anything about web monitoring, and they do that for you. And you can ask about anything else, and they still will try to help you! It's powerful, reliable, comprehensive tool. It has been used in all companies I have worked for; once I recommended it, once I decided to choose B24 and managed it, once it had already been there.
- Jakub N. Web Analyst
It's been great, I've reached out to customer support a few times over the years and they have been really quick to respond and helpful along the way.
- Lisa S. Owner
We wanted a simple system that we could use to monitor media inclusions for clients. This system is easy to use, allows for multiple users, and generates clean reports.
- Natasha L. COO
Our workflow is more cohesive, streamlined and user-friendly with Pastel, and setting it up requires almost no effort.
- Jon Leckie Big Tuna Web
Pastel is the best tool I've found to bring Designers, Product Managers, and Engineers together in real time in a live environment.
- Antoine Grant
"Pastel is improving faster and faster" Overall: I'm satisfied, Not ecstatic! but satisfied and happy. Pros: The time it takes you to load and then touch up and image file Cons: The amount of options available when finely editing the color
- Roan D.
|Brand24 literally saved me from all the manual work while I was appointed as a social media reputation manager for one of our client|
|They often introduce updates, test various solutions to make the product as useful as possible for their users|
|It helps bring up any important mentions that support your service or if there were any unsatisfactory customers who wanted more|
|If you want to know what people think of your product."|
|Being unable to input individual posts to get statistics on them|
|Additionally, b24 is unable to detect spam posts|
|I have worked for crisis in social networks, I have been able to see the behavior by days to ident|
|For example, our company name is Element5, but getting B24 to ignore companies with element in their names was near impossible|
|Monitoring is not very precise - sometimes I receive such references that are of no use to me."|
|Its really great the way UsePastel works|
|Everything is so clear, simples and efficient|
|Overall, I have been very pleased and impressed with Pastel|
|I use it every day and it has saved me hours on our website revision process|
|Overall it is a good accounting and stock package and very easy and straight forward to use.|
|The limited function can sometimes become an issue|
|Sometimes we get a delay before the clients browser updates but this is just a "in general" problem with developing websites/apps not something entirely specific to pastel|
|I was just freestyling my way through the software and that wasn't very conducive because I was dealing with other people's wages as well as my own, there's no room for error when it comes to that.|
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