Brightpod vs Groove

Side-by-side comparison of features, reviews, pricing and more

Brightpod

Category: Project Management Tool
Industries: Marketing, Business, Fianncial

Pricing

Agency

$99

Per month

Studio

$59

Per month

Professional

$29

Per month

Groove

Category: Project Management Tool
Industries: Marketing, Business, Fianncial

Pricing

Starting From:

$0 /month

20M+ Downloads
5/5

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Brightpod reviews

Great for a smaller organization managing marketing campaigns with a small internal team and freelancers/agencies. Keeps everything in one place, keeps us on track, and helps us collaborate across distances.

- Katie L. Associate Director of Internal Communications

I like that I can easily add projects and manage tasks across my team. As a leader, I can get a good idea what my team is working on and delegate tasks accordingly.

- David M. Web Design & Development Leader

I love that there is a collaboration tool like Brightpod that is so focused on marketing project details. However, I'm not aware of any integrations with accounting programs or even a CRM that would allow us to directly bill customers for billable time. Instead, we're running manual reports monthly to identify billable time by client and project. Then accounting has to invoice manually. It would be awesome if all of this could be automated!

- Kristen S. Marketing Manager

Groove reviews

I absolutely love the broad automation functions of Groove that optimise all of my outbound communication and the tracking behind it. In my opinion Groove the most important software beneath Salesforce for any sales professional. It safes time, brings efficiency and transparence to my daily worklife. Especially the tracking of my own sales activities tackles a big pain of mine.

- Peter H. Enterprise Account Executive

My favorite tool within Groove is the feature that allows me to see when and how many times a client has opened my email. This allows me to gauge the intended recipient's interest level, which helps me determine where I need to spend my efforts. I also love having the ability to create a template and insert that template within an email. This saves me tons of time instead of having to retype the same email for multiple recipients.

- Nicole H. Associate District Manager

THe dynamic text is something I don't use

- Jim G. Senior Account Executive

Pros & cons

Brightpod

Pros
The app has pretty colors
That is important for me as a creative professional
I have been using Brightpod for a while now and it is a great service
It helps to organize all of the components of a project
My time with Brightpod has been amazing so easy to manage tasks and different jobs easily with fantastic support if you ever need help
Brightpod is great for staying organized as a team
For writing projects it has been great and no one ends up writing the same piece of content because they are all so easily assigned."

Cons
The scrolling on the pods can be a little annoying if it's a particularly full pod
I've noticed tasks get duplicated for no reason
The customer service and reaching out ranges from ignoring you to just annoying
We have so many different pods that they get lost at times."

Groove

Pros
We are helping to solve the issues that clients get when using their websites
It's been a great way to keep on top of problems that are being reported
It is good to keep track of all the support requests that we get in
It's a great way to keep on top of issues reported by clients
Okay, so at first I was a bit upset about having to learn a new music player through Microsoft
But I quickly embraced the Groove and love to use it
It Helps me keep my sanity
If this is the Groove that I am reviewing, the ability to put on my playlist and headphones keeps me sane."

Cons
I can see the list of Labels we've created by going to Settings > Ticketing > Labels, but I have no way to view the tickets that have been assigned those Labels
Agent collision happens regularly and there is no "play" button to automatically go from ticket to ticket
There isn't an easy way to prioritize customers by spend
Frequent updates move features around and sometimes makes it difficult to find something that you use every day
Keeps things in order amongst our small team
I am frustrated by the KB though."

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