Callbridge vs Nextiva

Side-by-side comparison of features, reviews, pricing and more

Callbridge

Category: Communicationg Tool
Industries: Education, Busines, Communication

Pricing

Deluxe

29.99

Per month per host

Enterprise

$24.99

Per month per hos

Standard

14.99

Per month per host

Nextiva

Category: Communicationg Tool
Industries: Education, Busines, Communication

Pricing

Essential

$18.95

/user/mo

Professional

$22.95

/user/mo

Enterprise

$32.95

/user/mo

20M+ Downloads
5/5

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Callbridge reviews

One reason I like Callbridge is that it is cost-effective Callbridge also offers industry-leading features and capabilities Using and understanding Callbridge is easy Callbridge makes meeting online or virtually easy

- Stacey N. General Manager

Callbridge makes it simple to come with individuals around the globe and the complementary and nearby numbers make this stage available to anybody, which is critical to the ethos of our organization. Callbridge has all the gathering highlights and usefulness that one would expect, while extra instruments, like its AI, assists with keeping us sorted out and beneficial. I likewise value the marking and customization choices, which allow us to tweak the gathering rooms with our corporate logo and shadings.

- Alfered E. Data Engineer

Callbridge makes it easy to connect with people around the world. The toll-free and local numbers make this platform accessible to anyone, which is important to the ethos of our company.

- Brian W. Manager, Global Events Events Services

Nextiva reviews

Overall, our company has been extremely pleased with Nextiva. We have had very minimal issues (most attributed to internet woes on our end) and the cell phone integration and app work flawlessly. We are often out of office/town and being able to take calls for our customers with such clarity and function has been great! Customer service is very quick to address any issues and help get you up and running in no time. Everyone we've dealt with has always been extremely courteous and very professional. The quality of our calls is very crisp and clear and we are extremely pleased to be a Nextiva Customer!

- Chelsey W. Office Manager/Administrator

I like the great connectivity that Nextiva provides our team. When calls come in, they are immediately routed to the correct individuals. If there are network issues, the app warns us to move over to call forwarding. This is very helpful for our team to make sure our customers receive great service.

- Jake F. Director of Sales/Marketing; Project Manager

Mostly, I like that it works. I don't get complaints from my people like I did with our previous Dialpad system. Free high-quality desk phones was a juice bonus. Not a difficult system to learn or use as a user.

- Gregg C. VP

Pros & cons

Callbridge

Pros
It is by far the best platform for teaching music lessons due to its superior audio and it's high quality recording
My overall experience with Callbridge has been excellent
The support staff is always extremely helpful when you have questions
Many of our members have been very grateful to be able to participate in our services during a time when they could not attend a local church so for that we are immensely grateful
Our overall experience with CallBridge has been excellent
They are refreshingly different and deserve to go places."

Cons
The audio for background when you call in doesn't work the upload properly, and SMS reminders for participants are not working well
While using my laptop I can still have the same problems but I found it disturbing when in the middle of a call my camera turned on without me touching my computer
Participants freezing and echoeing even double echo
We don't use the system very often, and typically it works OK, however, lately, it's been VERY difficult to the point that we may no longer want to use it."

Nextiva

Pros
Overall our experience with Nextiva has been pretty good
Very good the addons make the entire service worth it, if you are big on video meetings and have not use the included Amazon Chime then you have never used the best
Phone service was reliable and call quality was good
Using Nextiva we have reduced are phone bill, increased control over our phone system and added the ability to use the phone app."

Cons
I spent days asking to fix things but each time more problem and more things did not work
We were running in circles with the problems
The phone system was with a lot of technical problems
Auto attendant not working, CRM not working, SMS not working
Service is spotty, Calls get dropped, Phones disconnect from service, Voice Packets get lost
Forever ongoing contract auto-renewals without notifications to the client
We didn't even let users know they could login--it's that bad
The cost of their service just cannot compete with the rest of the market."

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