Callbridge vs ResponseTap
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Sir Richard BransonMost popular feedback for Callbridge
The software is perfect for communication for the business uses. One can easily communicate with the customers. The features of the software is perfectly designed for the customers who can get easily connected with the dealer
dhiman r.
About Callbridge
Callbridge is a leading video and audio meeting solution. Features include custom dial-ins with custom greetings, transcriptions with sentiment analysis, AI-driven meeting summaries, and high-level security and privacy.
Most popular feedback for ResponseTap
It's fairly simple to set up and you can even apply the script via GTM if you're not that technically savvy. The customer service is also top notch and you never have to wait on hold for too long before someone picks up. Recently Response Tap were more than happy to come to our agency and run a training session too, which was especially useful for new starters.
Kieran L.
About ResponseTap
By allowing marketers to connect the customer journey to the phone call, and call centres to start the conversation where the online journey left off, ResponseTap's Call Intelligence helps businesses optimise campaigns, maximise sales and improve the customer experience. Over 1,600 brands use ResponseTap to reveal the campaigns, channels and keywords that make customers pick up the phone – with customers including Aviva, Virgin Money, Hiscox, Wickes and WhatCar? ResponseTap came about over a few beers in a university bar, and a conversation about the disconnect between online and offline customer journeys. Within two years, the first campaign-level tracking project in Europe to be integrated with Google Analytics was launched. And two years later, visitor-level tracking was live. The business had 100 customers and ResponseTap had joined the Telegraph's Tech Start-Up 100 most promising technology start-ups in Europe. In 2021 ResponseTap became part of Infinity. This coming together has meant customers can now benefit from Infinity's advances in call tracking and speech analytics and enjoy a stronger suite of products and features.
Callbridge reviews
One reason I like Callbridge is that it is cost-effective Callbridge also offers industry-leading features and capabilities Using and understanding Callbridge is easy Callbridge makes meeting online or virtually easy
- Stacey N. General Manager
Callbridge makes it simple to come with individuals around the globe and the complementary and nearby numbers make this stage available to anybody, which is critical to the ethos of our organization. Callbridge has all the gathering highlights and usefulness that one would expect, while extra instruments, like its AI, assists with keeping us sorted out and beneficial. I likewise value the marking and customization choices, which allow us to tweak the gathering rooms with our corporate logo and shadings.
- Alfered E. Data Engineer
Callbridge makes it easy to connect with people around the world. The toll-free and local numbers make this platform accessible to anyone, which is important to the ethos of our company.
- Brian W. Manager, Global Events Events Services
ResponseTap reviews
I like the ability to be able to create the tracking numbers attributed to different campaigns and it's easy enough to track how they're doing
- Chelsey H. Digital Marketing Manager
Very easy to set up new tracking numbers and equally easy platform to use! The reports are very insightful too and easy to download and understand.
- Panos G. Account Executive
Great to use with our print campaigns- newspaper/magazine. Easy set up and easy use! Would recommend highly.
- Poppy Ellen E. Planning Executive
Pros & cons
Callbridge
| Pros |
|---|
| It is by far the best platform for teaching music lessons due to its superior audio and it's high quality recording |
| My overall experience with Callbridge has been excellent |
| The support staff is always extremely helpful when you have questions |
| Many of our members have been very grateful to be able to participate in our services during a time when they could not attend a local church so for that we are immensely grateful |
| Our overall experience with CallBridge has been excellent |
| They are refreshingly different and deserve to go places." |
| Cons |
|---|
| The audio for background when you call in doesn't work the upload properly, and SMS reminders for participants are not working well |
| While using my laptop I can still have the same problems but I found it disturbing when in the middle of a call my camera turned on without me touching my computer |
| Participants freezing and echoeing even double echo |
| We don't use the system very often, and typically it works OK, however, lately, it's been VERY difficult to the point that we may no longer want to use it." |
ResponseTap
| Pros |
|---|
| Reporting |
| Traffic source call tracking & recording |
| Integration with most of CMS |
| Cons |
|---|
| Compatibility with conference software like Hangouts |
| Desktop application not available |
| More training resources. |
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