Campaign Monitor vs Dotdigital

Side-by-side comparison of features, reviews, pricing and more

Campaign Monitor

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Basic - $9 per month

Unlimited - $29 per month

Premier - $149 per month

Dotdigital

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Request for a quote

20M+ Downloads
5/5

#1 in Magazines & Newspapers

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Campaign Monitor reviews

"Manage your Email Lists and Personalize Emails" What do you like best about Campaign Monitor? With configurable themes, anyone can easily generate attractive emails. Our email's drag-&-drop interface enables it to be simple to include photos, URLs, and other content. To save effort, automate email answers. Make every email unique to the receiver. Detailed information demonstrates how well our email messages are doing. Its drag-and-drop functionality saves time while creating templates. Simple mobile-friendly layouts are fantastic. Templates that are helpful to monitor and responsive are more robust than others. It's like a lifesaver to small company owners since it's so simple to use. Review collected by and hosted on G2.com. What do you dislike about Campaign Monitor? My only point is there's no easy method to conserve and return to drafts when constructing a campaign. As a consequence, the campaign is promptly stored; the browsing is merely a little clumsy. There are few interfaces with other applications. We occasionally find the UI hard to utilize. Learning how to utilize all of the functions requires patience. It is difficult to resend unread contacts inside a campaign. The restricted possibilities in regards to automation and Salesforce compatibility. Review collected by and hosted on G2.com. What problems is Campaign Monitor solving and how is that benefiting you? Campaign Monitor offers an array of email marketing solutions to assist firms in growing contact lists and tracking outcomes. It is simple to handle email lists of any length. Businesses may use Campaign Monitor to manage email answers to reduce time and enhance customer support. Using built-in themes and editors enables businesses to customize emails. Campaign Monitor generates thorough email productivity statistics, making it simple to assess outcomes and optimize efforts with time. We tried this product for our company and found it to be quite effective in increasing lead generation.

- Agatka J.

"Powerful Email Marketing Tool To Manage Email Lists And Personalizing Emails" What do you like best about Campaign Monitor? • Easily create beautiful emails with customizable templates. • Drag-and-drop interface makes it easy to add images, links, and other elements to our email. • Automate email responses to save time. • Personalize emails for each recipient. • Detailed reporting shows how our emails are performing. Review collected by and hosted on G2.com. What do you dislike about Campaign Monitor? • Limited integrations with other software. • Sometimes we find the interface difficult to use. • Takes time to learn how to use all the features Review collected by and hosted on G2.com. What problems is Campaign Monitor solving and how is that benefiting you? Campaign Monitor provides a suite of email marketing tools to help businesses grow email lists and track results. It is easy to manage large or small email lists with its drag-and-drop interface. With Campaign Monitor, businesses can automate email responses to save time and improve customer service. It allows businesses to personalize emails with built-in templates and a drag-and-drop editor. Campaign Monitor provides detailed reports on email performance, making it easy to track results and improve campaigns over time. We used this tool for our business and it is very good to increase business leads.

- Ramesh S.

"Campaign Monitor- a Convenient Marketing Management platform" What do you like best about Campaign Monitor? The application has provided the customers with consistent customer support. The interface of the application is easy to learn for the users’. Initial setup is very easy to establish. The customer issues are resolved immediately. Review collected by and hosted on G2.com. What do you dislike about Campaign Monitor? At times, the customer service lags in responding to the user at times due to which the user gets agitated. It offers limited customization options. The initial plan is not competitive. In present times, customer demands a variety of customization options to meet their preferences. It does not offer several options for the users’. Review collected by and hosted on G2.com. What problems is Campaign Monitor solving and how is that benefiting you? All the operations are easy to perform from basic to advance levels. templates that are simple to use. It is mobile optimized. The mobile connectivity allows users’ to have quick access and is handy for them as well.

- Rebecca T.

Dotdigital reviews

"Good platform but some niggles around pricing and set-up" What do you like best about Dotdigital? The platform itself is solid and well featured, with good deliverability, personalisation and scheduling options, management of contacts, segmentation, reporting, A/B testing and automation, SMS and web chat integration. Emails based on the paid-for template format well across all devices and clients with excellent consistency. Review collected by and hosted on G2.com. What do you dislike about Dotdigital? Pricing is a niggle, as the number of live contacts at a basic paid account level is not as generous as most competitors. Testing on a range of clients and devices is chargeable for each send and the monthly fees are also steep compared to the competition. Additional functionality such as Web Insights is available in most plans, but you have to set it up yourself, it is not included as part of the on-boarding process. Review collected by and hosted on G2.com. What problems is Dotdigital solving and how is that benefiting you? Overall the dotdigital platform is a reliable tool for email and SMS marketing. I have used it on e-commerce and lead generation sites and it performs well on both.

- Jonathan W.

"Stand out Support Team" What do you like best about Dotdigital? I was completely blown away with the level of customer service through the chat function on the website. Great that it is actually a real person that you speak to! I came to DotDigtial from another platform so I had to hit the ground running with my learning - they were helpful every step of the way often going above and beyond to help. Hannah, our Customer Success Manager has been awesome too - coming over to our location to fully understand the business and give her input on what she thought were the best steps going forward. Hannah has been such a support and honestly (as cheesy as it sounds) I don't think I would have got so far, so quickly without her! I love all the Webinsight info that we have been able to link to our account so that we can fully understand and target our customer base. The analytics side of things is great and tells me everything I need. I like that DD is an all-round platform and allows me to add and take away additional services, for instance, chat and text. Review collected by and hosted on G2.com. What do you dislike about Dotdigital? There is nothing I dislike - but there are areas I feel could be improved. I would love the sharing on social to be a bit more updated and more user-friendly. I feel it is out of date and doesn't perform as well as it could. A/B testing could be slightly improved too to give more options when choosing the finer details of a send. Review collected by and hosted on G2.com. What problems is Dotdigital solving and how is that benefiting you? The support team have helped me some much in putting together a unique preference centre for our customers. I feel they went above and beyond in supporting me throughout the creation of this.

- Becky C.

"DotDigitial enables businesses to redefine their customer management" What do you like best about Dotdigital? The integration with DotDigital and Dynamics allows us to create brilliant data-led campaigns and manage our communities better than ever before. Review collected by and hosted on G2.com. What do you dislike about Dotdigital? The data and analysis is severely lacking. For example, we use DD throughout the entire email campaign and registration process for our events through forms. Despite this, there is no source information, completion funnels or additional analysis offered. No customer journey analysis. The data is there! Why can't teams access it. Review collected by and hosted on G2.com. What problems is Dotdigital solving and how is that benefiting you? Allowing our CRM to power our marketing. Through the integrations we have, our CRM is no longer a database the team have to log into, it is now where the team live. Without DotDigital, we wouldn't be able to have this mindset.

- Tom P.

Pros & cons

Campaign Monitor

Pros
Versatile email templates
Easy-to-use WYSIWYG interface
Easy automation tool

Cons
Contact importing difficult when matching custom fields
No SMS channel
Lacks direct online support via phone or chat

Dotdigital

Pros
Easy access to and use of segment data
Easy drag-and-drop email builder with tons of templates
It's a powerful
cost-effective email platform with many features

Cons
Improved email results reporting are needed
Learning the system and planning campaigns can take time
It had issues integrating Google Analytics and lacked transactional email metrics.

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