ChannelGrabber vs inriver PIM

Side-by-side comparison of features, reviews, pricing and more

ChannelGrabber

Category: Product listing Tool
Industries: Social Media, Marketing, Business

Pricing

STARTUP

£74 / per month

inriver PIM

Category: Product listing Tool
Industries: Marketing, Social Media, Business

Pricing

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20M+ Downloads
5/5

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ChannelGrabber reviews

I've found ChannelGrabber to be very professional, helpful and good value. Problems never occur unlike other similar software's ive used in the past which are over complicated with super slow problem response times and above all alot more expensive. I would definitely advise anyone who is interested is streamlining their online presence to give ChannelGrabber a go, very easy to setup and most of all makes handling multichannel selling a doddle from day to day. 10/10

- Steve Hemming, Eggplant Store Ltd

Good Experience, Very Fast Online Software , Great Price, Customer Service A* Could easily understand the online software without any help.

- Abdul Sadiq

ChannelGrabber is an excellent software! It works really well! Highly recommend to anyone! Brilliant price! Excellent value for money! Great customer service! They are always happy to help!

- Neudell Nicholson

inriver PIM reviews

The major benefit is the PIM-benefit: one source of truth. We connected our website, our media publisher, our webshops to it. And we are expanding. inRiver can manage it all.

- Froukje K. Product Group Manager

We went something that allowed more flexibility and was better fit for the large amount of data we have. Good for small datasets and simpler product structures. Would actually be a great option for a startup. Beneficial for workflow management as well

- Tangeka P. Merchandising Specialist

Nothing short of awesome, in every capacity. Our relationship with the entire inRiver team only began with the sale of the PIM. They have been there for us every time we've needed business questions or technical development questions answered. They've become friends along this journey. Rep. is a stand-out representative and if you have the opportunity to work with her, you are lucky! Every single person we've met, from the developers to the President of inRiver's PIM, is top notch. No question, we made the right choice.

- Cindy C. IT Project Manager

Pros & cons

ChannelGrabber

Pros
Another nice touch is the ability to create (different) invoices for different trading names and have these map to sales channels - a real time saver
Great connections to shipping and sales channels
A fantastic way of managing your stock on your Webstore, Amazon and Ebay
I would highly recommend
The layout of the software is simple but effective
The filter system on the orders page is excellent and makes it very easy to see what you have sold and on which channel
Perhaps it was a good solution but now it isn't anymore."

Cons
CG maybe missing a few features of 'larger' fulfilment software out there, but it's always in development and these will probably be added in the future
Also you are limited to Amazon and Ebay marketplaces and on the CLASSIC Channel Grabber there is no API access to integrate directly to your system (although i hear this is in the pipeline)
Not much to like, this was an awful and expensive experience
The design team and support are not very helpful
The software can miss orders and can cause serious business operation flaws."

inriver PIM

Pros
Rep
is a stand-out representative and if you have the opportunity to work with her, you are lucky
Every single person we've met, from the developers to the President of inRiver's PIM, is top notch
I love how it has really improved our process of finding, adding and editing information related to our products
The system is very modern and intelligent in terms of quickly adding information
This is an all in one solution, though we experinented with it largely as a PIM
It is not the software we ended up going forward with but I still think it is a great solution
We went something that allowed more flexibility and was better fit for the large amount of data we have
Good for small datasets and simpler product structures."

Cons
There are no outbound connectors available out-of-the-box (not even simple ones with limited functionality, nor are there templates for common use cases)
I miss some way of overview of the assortment
How is everything connected to eachother
Other annoying thing is that the Fieldsets not read only are
If someone changes the Fieldset, data can be lost (unintentionally)
Too bad, inRiver is not sharing its timeline of the roadmap
Also, We would have limited control and needed to contact them for every update or change."Cons"There are no outbound connectors available out-of-the-box (not even simple ones with limited functionality, nor are there templates for common use cases)
I miss some way of overview of the assortment
How is everything connected to eachother
Other annoying thing is that the Fieldsets not read only are
If someone changes the Fieldset, data can be lost (unintentionally)
Too bad, inRiver is not sharing its timeline of the roadmap
Also, We would have limited control and needed to contact them for every update or change."

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