Side-by-side comparison of features, reviews, pricing and more
Category: Product listing Tool
Industries: Social Media, Marketing, Business
STARTUP
£74 / per month
Category: Product listing Tool
Industries: Marketing, Social Media, Business
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Perhaps it was a good solution but now it isn't anymore. Full of bugs, you have to troubleshoot everything, outdated, very unintuitive/counterintuitive, limited, hard to use, not worth £500(£400 in my case) setup fee and £150 per month + VAT. And there are no refunds. Products from Amazon were not imported nor posted, product variations images not imported, no option to export products and edit details, you have to edit them 1 by 1.SAme for listing on Amazon or Ebay Signed me up on app.orderhub.io for stock management and on channelgrabber as a listing tool, so you gotta maintain 3 websites, your own plus 2 from them. The list can go on and on. Unless you have simple products, stay away from them, not worth the money and the time wasted
Liviu M.ChannelGrabber provides a central place for your eCommerce business. Manage your stock levels, orders and dispatching for eBay, Amazon and web store from one system. Update stock-levels in real time as orders are received Bring your courier and accounting needs under one roof Print labels, invoices and dispatch orders in just a few clicks Manage your entire online business through one single location
After getting "buy-in" from the entire organization (which can definitely take some time), the experience is wonderful. Rather than having multiple, differing copies of information scattered around the company in different departments, we now have ONE source of truth that is dependable and easy to retrieve. We can give everyone their own sign on and not worry that information will be changed by accident, as we have control through permissions. I also love the fact that it is able to work with the ERP system and every night it does an "auto load" into PIM of certain fields. That is yet another way to be sure everything is up to date and accurate.
Kimberly M.Purpose built for marketers and secure enough for IT teams, inriver helps companies build better product stories and create great e-commerce experiences. Inriver PIM empowers marketers, merchandisers, and e-commerce professionals to create personalized, relevant omnichannel content. Our solution is designed to be adaptive for marketers and structured enough for data governance. We help increase sales, reduce product returns, and build better customer experiences.
I've found ChannelGrabber to be very professional, helpful and good value. Problems never occur unlike other similar software's ive used in the past which are over complicated with super slow problem response times and above all alot more expensive. I would definitely advise anyone who is interested is streamlining their online presence to give ChannelGrabber a go, very easy to setup and most of all makes handling multichannel selling a doddle from day to day. 10/10
- Steve Hemming, Eggplant Store Ltd
Good Experience, Very Fast Online Software , Great Price, Customer Service A* Could easily understand the online software without any help.
- Abdul Sadiq
ChannelGrabber is an excellent software! It works really well! Highly recommend to anyone! Brilliant price! Excellent value for money! Great customer service! They are always happy to help!
- Neudell Nicholson
The major benefit is the PIM-benefit: one source of truth. We connected our website, our media publisher, our webshops to it. And we are expanding. inRiver can manage it all.
- Froukje K. Product Group Manager
We went something that allowed more flexibility and was better fit for the large amount of data we have. Good for small datasets and simpler product structures. Would actually be a great option for a startup. Beneficial for workflow management as well
- Tangeka P. Merchandising Specialist
Nothing short of awesome, in every capacity. Our relationship with the entire inRiver team only began with the sale of the PIM. They have been there for us every time we've needed business questions or technical development questions answered. They've become friends along this journey. Rep. is a stand-out representative and if you have the opportunity to work with her, you are lucky! Every single person we've met, from the developers to the President of inRiver's PIM, is top notch. No question, we made the right choice.
- Cindy C. IT Project Manager
Pros |
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Another nice touch is the ability to create (different) invoices for different trading names and have these map to sales channels - a real time saver |
Great connections to shipping and sales channels |
A fantastic way of managing your stock on your Webstore, Amazon and Ebay |
I would highly recommend |
The layout of the software is simple but effective |
The filter system on the orders page is excellent and makes it very easy to see what you have sold and on which channel |
Perhaps it was a good solution but now it isn't anymore." |
Cons |
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CG maybe missing a few features of 'larger' fulfilment software out there, but it's always in development and these will probably be added in the future |
Also you are limited to Amazon and Ebay marketplaces and on the CLASSIC Channel Grabber there is no API access to integrate directly to your system (although i hear this is in the pipeline) |
Not much to like, this was an awful and expensive experience |
The design team and support are not very helpful |
The software can miss orders and can cause serious business operation flaws." |
Pros |
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Rep |
is a stand-out representative and if you have the opportunity to work with her, you are lucky |
Every single person we've met, from the developers to the President of inRiver's PIM, is top notch |
I love how it has really improved our process of finding, adding and editing information related to our products |
The system is very modern and intelligent in terms of quickly adding information |
This is an all in one solution, though we experinented with it largely as a PIM |
It is not the software we ended up going forward with but I still think it is a great solution |
We went something that allowed more flexibility and was better fit for the large amount of data we have |
Good for small datasets and simpler product structures." |
Cons |
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There are no outbound connectors available out-of-the-box (not even simple ones with limited functionality, nor are there templates for common use cases) |
I miss some way of overview of the assortment |
How is everything connected to eachother |
Other annoying thing is that the Fieldsets not read only are |
If someone changes the Fieldset, data can be lost (unintentionally) |
Too bad, inRiver is not sharing its timeline of the roadmap |
Also, We would have limited control and needed to contact them for every update or change."Cons"There are no outbound connectors available out-of-the-box (not even simple ones with limited functionality, nor are there templates for common use cases) |
I miss some way of overview of the assortment |
How is everything connected to eachother |
Other annoying thing is that the Fieldsets not read only are |
If someone changes the Fieldset, data can be lost (unintentionally) |
Too bad, inRiver is not sharing its timeline of the roadmap |
Also, We would have limited control and needed to contact them for every update or change." |
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