Chorus vs Atera

I love being able to go back and listen to my previous calls and learn how I could have shared information better. It is also vital in the hand-off from new business to account management to ensure customer expectations are met.

- Verne S.

We use Chorus for call coaching, which is really helpful in today's remote environment. We've also looked at their scorecarding functionality for the same purpose. We share snippets across the various teams. Send snippets to marketing when discussing competitors, send them to product when feedback or enhancements pop up, send them over to engineering when product issues arise. Super helpful sharing the voice of the prospect/customer across the company.

- JJ Ferroni

I honestly can't think of a team that could not benefit from observing calls with direct clients or prospects. It provides an amazing opportunity to learn, reflect and improve.

- Keely Sullivan

Atera allows me to administer our laptops remotely, as we have technicians in the field all over the country. I am available to assist when problems arise within minimal hassle. So easy to set up with the agent, and very few issues.

- Michael C.

Atera makes things simple, remote assistance, bulk installations, bulk scripting, reporting, windows updates, everything is easy enough to do especially if you have been doing things the hard way up until. You can report to identify what your priorities are, you can push windows updates with a few clicks, you can report on the status of everything, run scripts across your whole company, and even run installs across the whole company with minor difficulty.

- Sean M.

Reliability and daily usage for IT are tremendous, specifically when we can find all futures and benefits in one software. Report what we need on daily basis right there and is easy to run

- Avi V.