Side-by-side comparison of features, reviews, pricing and more
Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
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Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
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Chorus quickly turned into a crucial tool to review and pull insights out of our customer calls. I use Chorus to review, share, and enhance my conversations with my customers
Andrew LyonsChorus.ai is the No.1 Conversation Intelligence Platform for high-growth sales teams. Founded in 2015, Chorus.ai’s Conversation Intelligence Platform identifies and helps teams replicate the performance of top-performing reps by analyzing their sales meetings. These insights serve as the foundation of an effective coaching strategy for sales and customer success teams and provide insight into the voice-of-the-customer across the entire organization.
I give ConvertKit five out of five. If you'd like to see more reviews like this, just click below. Prior to signing up with ConvertKit, I was mainly focusing on MailChimp, which I can see why it's a good solution for some businesses. For mine, it wasn't. It was a little too much for a small business like mine. I wasn't too thrilled with the customer support and it honestly just had too many bells and whistles. I really needed a solution that was more user friendly. I ended up choosing ConvertKit. First of all, it was basically designed for a business like mine. I love that it's very easy on the eyes, very intuitive, and it's so easy to navigate. I thought that the pricing structure is super transparent and also very affordable. And I quickly found out that the customer service is unbeatable. Getting started with ConvertKit was really simple, importing my contacts was very easy and the customer support was great. And what I liked about it was the learning curve. There's always a learning curve, that's to be expected, but it was very quick to get up and running and also train my team on. So it was such a smooth transition for us. My advice for anyone considering ConvertKit would be to just try it out. You will very likely find that you get used to it very quickly. It's super easy to navigate it and very seamless and streamlined. And if you try it for even just one month, you're probably going to fall in love with it and how simple but powerful it is. So I would just test it out, see if it works for your company. And if it does, I would get so a monthly subscription.
Megan G.Convertkit is a marketing automation tool that delivers a simple solution for drip email campaigns and create easy forms and drip campaigns to automatically send mails to new subscribers.
I love being able to go back and listen to my previous calls and learn how I could have shared information better. It is also vital in the hand-off from new business to account management to ensure customer expectations are met.
- Verne S.
We use Chorus for call coaching, which is really helpful in today's remote environment. We've also looked at their scorecarding functionality for the same purpose. We share snippets across the various teams. Send snippets to marketing when discussing competitors, send them to product when feedback or enhancements pop up, send them over to engineering when product issues arise. Super helpful sharing the voice of the prospect/customer across the company.
- JJ Ferroni
I honestly can't think of a team that could not benefit from observing calls with direct clients or prospects. It provides an amazing opportunity to learn, reflect and improve.
- Keely Sullivan
I give ConvertKit a five out of five rating. Before I started using ConvertKit, I was using MailChimp, and I switched over to ConvertKit. It was a much more powerful tool, which gave me a lot more options for customizing my lists and reaching out to clients in a much more personalized manner. I chose to use ConvertKit because of its ability to interface with many of the other software programs that I was running for my health coaching business. And I also really liked that I was able to make various lists within ConvertKit based on my client's needs, so I could send some emails to people who had a certain need and other emails to people who had a different need. Not all emails had to go to everybody. I really liked the powerful software that ConvertKit came with that just gave me the opportunity to really be there for my clients in the exact way they needed me. When I first signed up for ConvertKit, I was able to choose a package that met my financial needs and the needs of my coaching business. And their references and help items were super great in walking me through all the steps that I was going to need. They have videos and tons of tutorials to help you get set up exactly the way that you needed. I always felt like if there was something that I wasn't sure how to do, I knew exactly where to go to find what I needed so I could get things set up just the way that was going to work best for me. If you're thinking about getting started with ConvertKit, I would highly recommend it. When I started using it after switching from a less powerful email management system, I truly thought, "Where has this been all of my life and why haven't I been using it before now?" It really is the way to go. As far as getting everything set up the way that you want. I feel like many of the other health coaches that I talked to felt the exact same way that once you switch to this more powerful program and see how it can be integrated with all of the other systems that you're using, it's worth the money, and it's worth the time to learn a new program or to get started with a program that is going to help you build your business successfully.
- Brynna H.
We have been using ConvertKit for 3.5 years now and we don't plan on going anywhere else! If you're looking for an email marketing platform that grows with your business and subscriber list, and that's straightforward to use as well as efficient, then you don't need to look any further than ConvertKit. My team and I find that it allows us to meet our goals quickly, deliver quality content, and all without overcomplicating things. Sometimes simple is best!
- Olga Z.
Overall, it's an ok tool. A lot of the glitches have cost me money (i.e. sending coupons to my list and excluding purchasers... only to find out prior purchasers still received the email). I've had requests for "discounts" from people who have received these emails after purchasing a product at full price. They are not happy. When people get stuck in sequences they go "cold"... then I end up sending a reengagement sequence before removing from my list and these people get very mad too... they have been expecting to hear from me and think that I don't send to my list regularly. Overall I really feel like just a number to ConvertKit. They don't care about my business and charge a FORTUNE. I think this product has hurt my business, cost me money and soured my reputation. In my opinion if they are charging such a premium price it really should be top notch and this really falls short in a lot of ways. I really wish I thought long and hard before signing up with them as it's going to be a NIGHTMARE to switch. I feel really "stuck" with using them and it's such a nightmare to manage at this point.
- Amy F.
Pros |
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Speed of transcription |
Accuracy of transcription |
User friendly reviewing |
Cons |
---|
UI occasionally is tough to use on complex calls in my experience |
Doesn't always record even when external participants set it up |
Breaks semi-frequently. |
Pros |
---|
I have new people signing up on my website so I am very pleased with Convert Kit |
It has been easy to implement and I am growing my email list |
I have found it very easy with nice templates to create some very awesome landing pages |
I also have an email sign up link for my website to take people to my freebie/signup |
It's easy to set up and easy to get a hang of |
It also has some pretty amazing features that makes it the perfect fit for my business." |
Cons |
---|
They make it extremely difficult to get anything out of it, with all their technical jargon and crap |
Doing everything they can to make it extremely hard to use without having to pay for it |
Most likely, I'll stick with ConvertKit for the long haul |
I think this product has hurt my business, cost me money and soured my reputation." |
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