Chorus vs Cypress

I love being able to go back and listen to my previous calls and learn how I could have shared information better. It is also vital in the hand-off from new business to account management to ensure customer expectations are met.

- Verne S.

We use Chorus for call coaching, which is really helpful in today's remote environment. We've also looked at their scorecarding functionality for the same purpose. We share snippets across the various teams. Send snippets to marketing when discussing competitors, send them to product when feedback or enhancements pop up, send them over to engineering when product issues arise. Super helpful sharing the voice of the prospect/customer across the company.

- JJ Ferroni

I honestly can't think of a team that could not benefit from observing calls with direct clients or prospects. It provides an amazing opportunity to learn, reflect and improve.

- Keely Sullivan

I am working with Cypress for over 3 years. This framework is reliable, fast, and user-friendly. Failed tests debugging is enjoyable with a detailed open mode console. The amount of functionalities is amazing and its usage usually is just as simple as entering one or two methods. Each test is recorded/screenshotted if failed. Adaptation to users' needs is vast - multiple configs if needed, different types of tests (frontend, API), a huge amount of open-source plugins ready to work within two terminal commands, and much more. Documentation, as well as customer support, help greatly with all problems and questions. In 95%, if you have a bug, somewhere there is a solution. However, Cypress has some downsides, like a lack of native parallelization support (which needs an external cloud). Some functionalities (because of the framework architecture) are not supported (iframes) or resolved in a strange way (real mouse hover). Also, the structure of the tests (cy.get...) may be confusing at the start, especially since it is completely different from Selenium syntax. To sum up this review, Cypress is an amazing piece of code, that helped me greatly through the years. It has some specific problems and a unique structure, but when understood and used correctly it is extremally powerful and can be widely implemented to handle apps testing.

- Piotr P.

A really revolutional tool for web testing. We have integrated cypress tests with our application deployment pipeline. We couldn't do it before with our Selenium tests because of their flakiness.

- Igor S.

They are active in the Atlanta development community which I really appreciate. They have made a great product and they continue to listen to what users want.

- Ryan R.