Side-by-side comparison of features, reviews, pricing and more
Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
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Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
Request for a Quote
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Reliable product and user behavior analytics What do you like best about CleverTap? CleverTap is easy to integrate into your product Offers excellent support in the product and also a standby dedicated account manager The product is easy to use for users of all levels The pricing is very affordable for growing businesses and startups Review collected by and hosted on G2.com. What do you dislike about CleverTap? Clevertap can be intimidating for new users due to the nature of analyzing events but is easy once they adopt Clevertap visualizations need to be improved to match what other providers offer, i.e., more aesthetic to the eyes Review collected by and hosted on G2.com. What problems is CleverTap solving and how is that benefiting you? CleverTap provides product analytics that point to the customer friction in our product It gives us daily analytics of product usage It offers us in-app push notifications/messages as well as email campaigns Automated user journeys for user engagement and retentionBaker A.
CleverTap is the world’s No.1 retention cloud that empowers digital consumer brands to increase customer retention and lifetime value. CleverTap drives contextual individualization with the help of a unified and deep data layer, AI/ML-powered insights, and automation, enabling brands to offer hyper-personalized and delightful experiences to their customers. CleverTap is powered by TesseractDB (TM), world’s first purpose-built database for user engagement and retention. TesseractDB empowers you to unlock the full potential of your customer data, for creating hyper-personalized customer experiences using deep and granular data that’s available, accessible, and affordable. 1,300 customers in 100 countries and 10,000 apps, including Gojek, ShopX, Canon, Electronic Arts, TED, English Premier League, TD Bank, Carousell, AirAsia, Papa John’s, and Tesco, trust CleverTap to achieve their retention and engagement goals, growing their long term revenue. With CleverTap, you have a powerful suite of features and capabilities, including - Analytics & Insights (Real-time analytics to discover user behavior insights) - Automated User Segmentation (Actionable segments to perfect targeting for delivering internet-scale experiences) - Omnichannel Journey Orchestration (Omnichannel campaigns based on users’ behavior, location, and lifecycle stage) - Campaign Optimization (Purpose-built tools for optimizing campaigns to enhance engagement & retention) - Multivariate Testing (Build, test and optimize across segments, recommendations, time and channel of engagement) - Hyper-Personalization (First-party data & industry-best DRP for deep context to power in-app and off-app personalization) Backed by leading investors such as Sequoia India, Tiger Global, Accel, CDPQ, IIFL and Recruit Holdings, the company is headquartered in Mountain View, California, with offices in Mumbai, Singapore, Sofia, São Paulo, Bogota, Amsterdam, Jakarta, and Dubai. The power and scalability of the CleverTap platform is now available via direct signup online for apps with up to 100K MAUs. Try for free for 14 days.
Great product for any ambassador program! What do you like best about Ambassador Referral Marketing? Ease of use, multiple features, and excellent customer service! Review collected by and hosted on G2.com. What do you dislike about Ambassador Referral Marketing? We reached a point where we hit the ceiling of what we wanted to do with our program vs. what we could do. Review collected by and hosted on G2.com. What problems is Ambassador Referral Marketing solving and how is that benefiting you? It allowed us to go from a totally manual process to a great degree of scale!Edward D.
Ambassador empowers marketers to increase customers, referrals, and revenue by leveraging the power of word-of-mouth. Their marketer-friendly software simplifies referral marketing, automating the process of enrolling, tracking, rewarding and managing your customers, affiliates, influencers, and partners. Consumer brands and B2B companies worldwide are rapidly implementing, scaling, and optimizing their referral marketing programs, partner and affiliate programs, and influencer campaigns with Ambassador's pioneering software.
"It is intuitive, insightful and easy to use." What do you like best about CleverTap? Upsides of using CleverTap: 1. It is very easy to use. The user experience is quite nice. 2. The UI is clean. 3. Integrations and insights are quite useful in helping me plan campaigns. Review collected by and hosted on G2.com. What do you dislike about CleverTap? Dislike: 1. If the amount of data is high, the processing is really slow. 2. The campaign flow creation gets daunting at times. 3. User Management module can be improved to allow access to multiple dashboard under same business accounts. Review collected by and hosted on G2.com. What problems is CleverTap solving and how is that benefiting you? 1. it is solving campaign management and remarketing complexities for me. 2. It is also useful in tracking consumer behaviour. 3. Sometimes if the dev cycle is long for hardcoding communication/banners, CT's interventions come in handy.
- Roopal N.
"A complete reliable marketer tool!" What do you like best about CleverTap? The added advantage of analytics and end-to-end optimization of campaigns make it really easy and ideal for marketers to reach out to the right audience at the right time and establish the brand Review collected by and hosted on G2.com. What do you dislike about CleverTap? Changes and updates and the little bugs. The changes made are not well informed or educated about and new releases are sometimes filled with bugs which although not grave issues but do hamper the experience Review collected by and hosted on G2.com. What problems is CleverTap solving and how is that benefiting you? CT has an option to send user time bases campaigns and a one view for all campaign level goal tracking which gives us a detailed overview on what is performing and how each segment is growing.
- Jasmeet B.
"The essential tool for marketing and better customer relationships." What do you like best about CleverTap? Reports, analytics and insights provide greater engagement and user engagement. One of the things we like most about CleverTap is that the tool provides real-time information and gives us the ability to make business decisions more accurately and quickly, generating greater engagement in marketing campaigns created for our clients. Campaigns have become more efficient and differentiated and can be carried out from any mobile device. Review collected by and hosted on G2.com. What do you dislike about CleverTap? It didn't bring any negative impact and there were no complaints and occurrence of bugs and problems in CleverTap. Review collected by and hosted on G2.com. What problems is CleverTap solving and how is that benefiting you? CleverTap is at the heart of our IT and marketing management to maintain differentiated and close relationships with our customers. We manage the tool for general users to create marketing campaigns, advertisements, and forms with CleverTap's Intelligent Mobile Marketing platform using mobile devices. Everything has worked very well, optimizing work routines, generating more financial income and more publicity from the media.
- Bruno A.
"Only Ambassador Program you need!" What do you like best about Ambassador Referral Marketing? The simplicity of setting up campaigns, the ability to monitor every ambassador and their sales, and the ability to pay ambassadors all in one tool! I have tried numerous other softwares like Referral Candy and this software hands down does it all, they have just released a new look and function which supports the backend that much better. Review collected by and hosted on G2.com. What do you dislike about Ambassador Referral Marketing? The codes are not as simple as a URL with our name, each unique code has to be mbsy.co/company/ambassador. These would be great if they were slimmer for handing out business cards or person to person marketing like a bit.ly shortcode length. But this software does the job right in the online environment of referring customers, it would just be better to put a friendly code on our teams business cards so there is a potienital sale during networking events. Review collected by and hosted on G2.com. Recommendations to others considering Ambassador Referral Marketing: Get a full time Ambassador lead internally to run your Ambassador program, someone with marketing and social media experience. It needs to be a full time job that a leader can guide quality ambassadors through proper messaging and communication. Review collected by and hosted on G2.com. What problems is Ambassador Referral Marketing solving and how is that benefiting you? We are solving the power of word of mouth advertising by using GetAmbassador, our marketing force is limited by the fact we are a company. Once you have a community spreading the word about your brand/product the sky is the limit. Ambassadors are more trusted because they are an individual, not a marketing organization promoting the product. The benefits we have seen are from Ambassador testimonial videos. The refer a friend campaign has provided a streamlined, consumer facing page that makes it easy to capture consumer emails and allows them to share via social media to their network of friends and family.
- Justin G. VP Product Development
"Powerful Referral / Affiliate Platform" What do you like best about Ambassador Referral Marketing? Multi-campaign capabilities, dashboard, great referral platform and works very well as an affiliate platform as well. We also really liked the versatility in payment methods, including cash (paypal, bank transfer, dwolla), gift cards, store coupons, voucher codes. We also felt the customer on-boarding and on-going support were excellent! Review collected by and hosted on G2.com. What do you dislike about Ambassador Referral Marketing? I wound not call it a dislike... but given that GetAmbassador is a robust and powerful platform, it does take some up front effort to get it setup properly. It also requires an on-going commitment and focus to make the program successful. The GetAmbassador team was exceptional in helping us work through the implementation and continue to work with us on maximizing the effectiveness of our campaigns. Review collected by and hosted on G2.com. Recommendations to others considering Ambassador Referral Marketing: We researched the market extensively as we were evaluating platforms to launch our referral & affiliate programs. GetAmbassador combined all of our key requirements: ability to create and launch multiple campaigns as our referral programs vary depending on customer and prospect types. We also found this platform to be a great fit for an affiliate program with partners, influencers and re-sellers. Our customers and partners love the ability to track their referrals on the robust GetAmbassador dashboard. For our team it is also invaluable as we can effectively monitor, evaluate and manage our campaigns. We also loved the ability to provide cash, gift cards and / or store credits. The most impressive part of our experience was the organized and very responsive customer on-boarding and on-going support. This is a world class company and we look forward to many more successful years working with GetAmbassador! Review collected by and hosted on G2.com. What problems is Ambassador Referral Marketing solving and how is that benefiting you? To promote viral sharing of our products by our customers, prospects and partners with friends, family and followers. We have been able to amplify our reach exponential with the GetAmbassador platform increasing our qualified prospect base and conversions
- David L.
"Powerful referral marketing tools that are easy for your referral partners to use!" What do you like best about Ambassador Referral Marketing? We've really enjoyed how transparent it makes the referral process. Your referral partners know the status of their referrals and you have high confidence that nothing is getting 'lost in the system'. Review collected by and hosted on G2.com. What do you dislike about Ambassador Referral Marketing? It works great - super easy for my team to share and engage with. No complaints really. Review collected by and hosted on G2.com. What problems is Ambassador Referral Marketing solving and how is that benefiting you? We really wanted something that would energize our referral program and add high transparency around how great referrals were being paid out.
- Tom F. Senior Account Executive, Global Enterprise Sales
|Marketing automation options|
|Customer service isn't that great [from my experience], most of the time the team is puzzled or will leave the client puzzled.Price is very high with respect to the features available|
|MAU based pricing with a flawed sense of MAU calculation.The way they calculate MAU is morally wrong|
|If a customer opens my email that I am sending via AWS, and they don't even come on my app, how can you consider them as active user?|
|The helpfulness and availability of the team when I need it|
|Basic functionality solves a real business problem for us|
|Ease of use|
|Sometimes the UI can stutter|
|It also requires an on-going and regular commitment and focus to make the program successful|
|Doesn’t have the ability to easily pull data from ambassador list.|
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