Side-by-side comparison of features, reviews, pricing and more
Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
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Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business
Request for a quote
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Reliable product and user behavior analytics What do you like best about CleverTap? CleverTap is easy to integrate into your product Offers excellent support in the product and also a standby dedicated account manager The product is easy to use for users of all levels The pricing is very affordable for growing businesses and startups Review collected by and hosted on G2.com. What do you dislike about CleverTap? Clevertap can be intimidating for new users due to the nature of analyzing events but is easy once they adopt Clevertap visualizations need to be improved to match what other providers offer, i.e., more aesthetic to the eyes Review collected by and hosted on G2.com. What problems is CleverTap solving and how is that benefiting you? CleverTap provides product analytics that point to the customer friction in our product It gives us daily analytics of product usage It offers us in-app push notifications/messages as well as email campaigns Automated user journeys for user engagement and retention
Baker A.CleverTap is the world’s No.1 retention cloud that empowers digital consumer brands to increase customer retention and lifetime value. CleverTap drives contextual individualization with the help of a unified and deep data layer, AI/ML-powered insights, and automation, enabling brands to offer hyper-personalized and delightful experiences to their customers. CleverTap is powered by TesseractDB (TM), world’s first purpose-built database for user engagement and retention. TesseractDB empowers you to unlock the full potential of your customer data, for creating hyper-personalized customer experiences using deep and granular data that’s available, accessible, and affordable. 1,300 customers in 100 countries and 10,000 apps, including Gojek, ShopX, Canon, Electronic Arts, TED, English Premier League, TD Bank, Carousell, AirAsia, Papa John’s, and Tesco, trust CleverTap to achieve their retention and engagement goals, growing their long term revenue. With CleverTap, you have a powerful suite of features and capabilities, including - Analytics & Insights (Real-time analytics to discover user behavior insights) - Automated User Segmentation (Actionable segments to perfect targeting for delivering internet-scale experiences) - Omnichannel Journey Orchestration (Omnichannel campaigns based on users’ behavior, location, and lifecycle stage) - Campaign Optimization (Purpose-built tools for optimizing campaigns to enhance engagement & retention) - Multivariate Testing (Build, test and optimize across segments, recommendations, time and channel of engagement) - Hyper-Personalization (First-party data & industry-best DRP for deep context to power in-app and off-app personalization) Backed by leading investors such as Sequoia India, Tiger Global, Accel, CDPQ, IIFL and Recruit Holdings, the company is headquartered in Mountain View, California, with offices in Mumbai, Singapore, Sofia, São Paulo, Bogota, Amsterdam, Jakarta, and Dubai. The power and scalability of the CleverTap platform is now available via direct signup online for apps with up to 100K MAUs. Try for free for 14 days.
Powerful data configuration software What do you like best about iGrafx? It monitors any data that enters into our organization and analyses it to make sure it can be easily used for planning. Security of our data is guaranteed by powerful security system installed by this platform. It gives us insights on the business performance and future predictions on the market trends. Review collected by and hosted on G2.com. What do you dislike about iGrafx? My experience has not been affected by any poor performance from the services of this platform. The current data features are effective and no recommendation for new feature. Review collected by and hosted on G2.com. Recommendations to others considering iGrafx: Performance and data integration across the entire business enterprise is excellently managed by this powerful software. Any organization can easily try this tool for increased productivity and improved performance. Review collected by and hosted on G2.com. What problems is iGrafx solving and how is that benefiting you? The main challenge affecting our planning from poor data analyzation have been solved. All the applications and workflow programs have been well monitored from the great data management systems. iGrafx has protected our business from facing critical risks that can affect performance.
Brock F.iGrafx provides a Process Knowledge Management Platform enabling Business Transformation through process discovery & analysis, RPA & workflow automation, customer journey, governance, risk, and compliance. The vendor's solutions are available as SaaS and private cloud deployment and are presented as scalable, currently supporting large, global enterprises with over 100k users.
"It is intuitive, insightful and easy to use." What do you like best about CleverTap? Upsides of using CleverTap: 1. It is very easy to use. The user experience is quite nice. 2. The UI is clean. 3. Integrations and insights are quite useful in helping me plan campaigns. Review collected by and hosted on G2.com. What do you dislike about CleverTap? Dislike: 1. If the amount of data is high, the processing is really slow. 2. The campaign flow creation gets daunting at times. 3. User Management module can be improved to allow access to multiple dashboard under same business accounts. Review collected by and hosted on G2.com. What problems is CleverTap solving and how is that benefiting you? 1. it is solving campaign management and remarketing complexities for me. 2. It is also useful in tracking consumer behaviour. 3. Sometimes if the dev cycle is long for hardcoding communication/banners, CT's interventions come in handy.
- Roopal N.
"A complete reliable marketer tool!" What do you like best about CleverTap? The added advantage of analytics and end-to-end optimization of campaigns make it really easy and ideal for marketers to reach out to the right audience at the right time and establish the brand Review collected by and hosted on G2.com. What do you dislike about CleverTap? Changes and updates and the little bugs. The changes made are not well informed or educated about and new releases are sometimes filled with bugs which although not grave issues but do hamper the experience Review collected by and hosted on G2.com. What problems is CleverTap solving and how is that benefiting you? CT has an option to send user time bases campaigns and a one view for all campaign level goal tracking which gives us a detailed overview on what is performing and how each segment is growing.
- Jasmeet B.
"The essential tool for marketing and better customer relationships." What do you like best about CleverTap? Reports, analytics and insights provide greater engagement and user engagement. One of the things we like most about CleverTap is that the tool provides real-time information and gives us the ability to make business decisions more accurately and quickly, generating greater engagement in marketing campaigns created for our clients. Campaigns have become more efficient and differentiated and can be carried out from any mobile device. Review collected by and hosted on G2.com. What do you dislike about CleverTap? It didn't bring any negative impact and there were no complaints and occurrence of bugs and problems in CleverTap. Review collected by and hosted on G2.com. What problems is CleverTap solving and how is that benefiting you? CleverTap is at the heart of our IT and marketing management to maintain differentiated and close relationships with our customers. We manage the tool for general users to create marketing campaigns, advertisements, and forms with CleverTap's Intelligent Mobile Marketing platform using mobile devices. Everything has worked very well, optimizing work routines, generating more financial income and more publicity from the media.
- Bruno A.
"Best risk and data control software" What do you like best about iGrafx? It gives us future predictive analytics on the performance and the outcomes of our business transactions. Clients who depend on our products and services give us their preferences and suggestions on improving our services. iGrafx controls all data and ensures that there are no security threats on any integrated information. Review collected by and hosted on G2.com. What do you dislike about iGrafx? There are no challenges identified from the operation of iGrafx. All the integrated tools have been controlling our processes and everything is perfect. I have no recommendations for new features. Review collected by and hosted on G2.com. Recommendations to others considering iGrafx: My interaction with this great platform have been positive and I have discovered new data control measures. Any organization seeking powerful risk and data control product should consider investing on iGrafx. Review collected by and hosted on G2.com. What problems is iGrafx solving and how is that benefiting you? The main data analysis challenges we used to face leading to poor performance have been improved. The main dashboard virtualizes all data and gives us proper flow charts on how we have improved our service delivery and areas that requires improvements.
- James H.
"Smart data control tool for monitoring innovation" What do you like best about iGrafx? iGrafx monitors all our customers data from all sources and gives the best implementation solutions. Our marketing department ensures that any data that enters from sales channels is securely saved for future decision-making. It is easy to deploy this platform in business enterprise and learn the performance after short period of functionality. Review collected by and hosted on G2.com. What do you dislike about iGrafx? Monitoring of data input and output has been the biggest role of this software. It has maintained high standards of reliability and offered the best data solutions always. Review collected by and hosted on G2.com. Recommendations to others considering iGrafx: The performance of iGrafx has been excellent and I recommend to others. It has high capability of controlling data in any organization with positive ROI. Review collected by and hosted on G2.com. What problems is iGrafx solving and how is that benefiting you? I have not experienced any challenge of data loss since we deployed this platform. Data integrity has been achieved since we deployed iGrafx for effective data controls across our organization. It provides insights on time and measures to be put in place to avoid any risks that may occur in business transactions.
- Jordan D.
"Powerful flowcharting and process modelling platform" What do you like best about iGrafx? My digital coordination department has been able to draw and analyze charts on the performance progress. It enhances easy creation of excellent graphics that we use during social media marketing campaigns. It has enriched our knowledge on brand management and workflow maintenance. Review collected by and hosted on G2.com. What do you dislike about iGrafx? There is sometimes limited knowledge on effective operation on current market demands. The overall experience with iGrafx has been productive and successful. Review collected by and hosted on G2.com. Recommendations to others considering iGrafx: iGrafx have been able to raise our business and build our brand across all our marketing channels. The performance has created promising future of our company and I recommend to any colleague or business enterprise. Review collected by and hosted on G2.com. What problems is iGrafx solving and how is that benefiting you? It has transformed our organization to the most advanced performance. The control of workflows and effective data analysis have created positive growth. The customer support team have given us effective guidelines that have lead to better production across the entire company.
- Betty W.
Pros |
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Multi-platform engagement |
Funnel Data |
Marketing automation options |
Cons |
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Customer service isn't that great [from my experience], most of the time the team is puzzled or will leave the client puzzled.Price is very high with respect to the features available |
MAU based pricing with a flawed sense of MAU calculation.The way they calculate MAU is morally wrong |
If a customer opens my email that I am sending via AWS, and they don't even come on my app, how can you consider them as active user? |
Pros |
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User friendly |
easy implementation |
RPA and AI features |
Cons |
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Different cloud supportlocal support training and documentationmore advertising |
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