CleverTap vs Perfecto

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CleverTap

Category: Automation Software Tools

Industries: Marketing, Financial, Technology, Business

Pricing

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Perfecto

Category: Automation Software Tools

Industries: Marketing, Financial, Technology, Business

Pricing

Live - $83 per month

Automate - $125 per month

Scriptless and Enterprise - Request Quote

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Most popular feedback for CleverTap

Reliable product and user behavior analytics What do you like best about CleverTap? CleverTap is easy to integrate into your product Offers excellent support in the product and also a standby dedicated account manager The product is easy to use for users of all levels The pricing is very affordable for growing businesses and startups Review collected by and hosted on G2.com. What do you dislike about CleverTap? Clevertap can be intimidating for new users due to the nature of analyzing events but is easy once they adopt Clevertap visualizations need to be improved to match what other providers offer, i.e., more aesthetic to the eyes Review collected by and hosted on G2.com. What problems is CleverTap solving and how is that benefiting you? CleverTap provides product analytics that point to the customer friction in our product It gives us daily analytics of product usage It offers us in-app push notifications/messages as well as email campaigns Automated user journeys for user engagement and retention

Baker A.

About CleverTap

CleverTap is the world’s No.1 retention cloud that empowers digital consumer brands to increase customer retention and lifetime value. CleverTap drives contextual individualization with the help of a unified and deep data layer, AI/ML-powered insights, and automation, enabling brands to offer hyper-personalized and delightful experiences to their customers. CleverTap is powered by TesseractDB (TM), world’s first purpose-built database for user engagement and retention. TesseractDB empowers you to unlock the full potential of your customer data, for creating hyper-personalized customer experiences using deep and granular data that’s available, accessible, and affordable. 1,300 customers in 100 countries and 10,000 apps, including Gojek, ShopX, Canon, Electronic Arts, TED, English Premier League, TD Bank, Carousell, AirAsia, Papa John’s, and Tesco, trust CleverTap to achieve their retention and engagement goals, growing their long term revenue. With CleverTap, you have a powerful suite of features and capabilities, including - Analytics & Insights (Real-time analytics to discover user behavior insights) - Automated User Segmentation (Actionable segments to perfect targeting for delivering internet-scale experiences) - Omnichannel Journey Orchestration (Omnichannel campaigns based on users’ behavior, location, and lifecycle stage) - Campaign Optimization (Purpose-built tools for optimizing campaigns to enhance engagement & retention) - Multivariate Testing (Build, test and optimize across segments, recommendations, time and channel of engagement) - Hyper-Personalization (First-party data & industry-best DRP for deep context to power in-app and off-app personalization) Backed by leading investors such as Sequoia India, Tiger Global, Accel, CDPQ, IIFL and Recruit Holdings, the company is headquartered in Mountain View, California, with offices in Mumbai, Singapore, Sofia, São Paulo, Bogota, Amsterdam, Jakarta, and Dubai. The power and scalability of the CleverTap platform is now available via direct signup online for apps with up to 100K MAUs. Try for free for 14 days.

Most popular feedback for Perfecto

Customer Satisfaction with Perfecto What do you like best about Perfecto? Guidance in the form of Perfecto documentation is very much useful as it is clear and precise and we consider it as first reference point. Perfecto Support as well as CSM is absolutely supportive and help expedite troubleshooting issues for minimum project work impacts.

Gazala K.

About Perfecto

Perfecto by Perforce is the web and mobile app testing platform most trusted in the industry. Patchwork testing strategies are a thing of the past because with Perfecto, users enjoy a seamless, end-to-end testing experience from anywhere in the world. Leverage the enterprise-grade cloud to test on real devices, virtual devices, or a combination of both — whichever suits your needs best. Bug detection is faster than ever and allows users to detect and fix much earlier in the cycle. Perfecto’s robust smart reporting features help identify issues quickly through test failure analysis and false-negative filtering. Automate testing from your CI and synch all your reporting in one place. Fix defects quickly with the industry’s most comprehensive rich test artifacts. Network virtualization and user simulation let you test like your users and reduce the chance of escaped defects. Extend test coverage and fully integrate with your entire toolchain. Continuous testing has never been more achievable thanks to Perfecto’s unmatched advanced capabilities, including BDD & codeless automation, parallel test executions & bursting capabilities, open integrations with leading DevOps tools and automation frameworks, CI dashboards, heatmaps, rich artifacts collection, and ML-driven test analytics. Revolutionize your testing strategy and find out why more than half of Fortune 500 companies trust Perfecto as their testing partner. 99.9% uptime means better testing, time and money saved, and a superior app as the end result. For more information or to start a 14-day free trial, visit www.perfecto.io.

CleverTap reviews

"It is intuitive, insightful and easy to use." What do you like best about CleverTap? Upsides of using CleverTap: 1. It is very easy to use. The user experience is quite nice. 2. The UI is clean. 3. Integrations and insights are quite useful in helping me plan campaigns. Review collected by and hosted on G2.com. What do you dislike about CleverTap? Dislike: 1. If the amount of data is high, the processing is really slow. 2. The campaign flow creation gets daunting at times. 3. User Management module can be improved to allow access to multiple dashboard under same business accounts. Review collected by and hosted on G2.com. What problems is CleverTap solving and how is that benefiting you? 1. it is solving campaign management and remarketing complexities for me. 2. It is also useful in tracking consumer behaviour. 3. Sometimes if the dev cycle is long for hardcoding communication/banners, CT's interventions come in handy.

- Roopal N.

"A complete reliable marketer tool!" What do you like best about CleverTap? The added advantage of analytics and end-to-end optimization of campaigns make it really easy and ideal for marketers to reach out to the right audience at the right time and establish the brand Review collected by and hosted on G2.com. What do you dislike about CleverTap? Changes and updates and the little bugs. The changes made are not well informed or educated about and new releases are sometimes filled with bugs which although not grave issues but do hamper the experience Review collected by and hosted on G2.com. What problems is CleverTap solving and how is that benefiting you? CT has an option to send user time bases campaigns and a one view for all campaign level goal tracking which gives us a detailed overview on what is performing and how each segment is growing.

- Jasmeet B.

"The essential tool for marketing and better customer relationships." What do you like best about CleverTap? Reports, analytics and insights provide greater engagement and user engagement. One of the things we like most about CleverTap is that the tool provides real-time information and gives us the ability to make business decisions more accurately and quickly, generating greater engagement in marketing campaigns created for our clients. Campaigns have become more efficient and differentiated and can be carried out from any mobile device. Review collected by and hosted on G2.com. What do you dislike about CleverTap? It didn't bring any negative impact and there were no complaints and occurrence of bugs and problems in CleverTap. Review collected by and hosted on G2.com. What problems is CleverTap solving and how is that benefiting you? CleverTap is at the heart of our IT and marketing management to maintain differentiated and close relationships with our customers. We manage the tool for general users to create marketing campaigns, advertisements, and forms with CleverTap's Intelligent Mobile Marketing platform using mobile devices. Everything has worked very well, optimizing work routines, generating more financial income and more publicity from the media.

- Bruno A.

Perfecto reviews

"Excellent Solution for Testing Mobile Apps and User experience testing"

- Praveen H.

"Perfecto makes automated, repetitive a breeze" What do you like best about Perfecto? The handset automation test to help check for any software faults from device makers. Furthermore, with the health travel hurdle issues, Perfecto makes testing devices in other regions much more convienent, all that is needed is to ship the handset, and everything is setup remotely for testing at your convenience.

- Christopher T.

"Perfecto Is Very Useful" What do you like best about Perfecto? I like being able to have a large amount of devices. The features I like the best are being able to watch live video and being able to search for text or images using Object Spy.

- Ryan S.

Pros & cons

CleverTap

Pros
Multi-platform engagement
Funnel Data
Marketing automation options
Cons
Customer service isn't that great [from my experience], most of the time the team is puzzled or will leave the client puzzled.Price is very high with respect to the features available
MAU based pricing with a flawed sense of MAU calculation.The way they calculate MAU is morally wrong
If a customer opens my email that I am sending via AWS, and they don't even come on my app, how can you consider them as active user?

Perfecto

Pros
Very easy to manage from an Administrators' perspective
swapping and adding devices
Great automation tools
supports many flatforms
Awesome Support Team
quick resolutions
Cons
No monitoring for when a device is in error
Whenever a device goes offline, it's the user who discovers it
Runs slower than I would like

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