Clio vs NetDocuments

Side-by-side comparison of features, reviews, pricing and more

Clio

Category: Documentation Tool
Industries: Business, Marketing, Legal Files

Pricing

EasyStart

$39 USD/user/month

Essentials

$69 USD/user/month

Advanced

$99 USD/user/month

Complete

$129 USD/user/month

NetDocuments

Category: Documentation Tool
Industries: Marketing, Education, Business, Financial

Pricing

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20M+ Downloads
5/5

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Clio reviews

Clio offers features necessary for practice management and operation right out of the box; then goes a step further by offering an integration ecosystem that makes it an indispensable part of a successful practice.

- Mazyar H. President

Tasks, document templates, automated billing and bill reminders. We love that Clio is dedicated to continuing to develop their platform and listen to their customers. The Quickbooks integration, among others, saves tons of time.

- Katie B. Office Manager

It has been really good and the team is really responsive.

- Beau A. CEO

NetDocuments reviews

NetDocuments is very intuitive for most employees. Has all of the core features of document management implemented very well. It is fully cloud based, so it takes off our mind all of the duties of archiving.

- Matti M. Attorney, Partner

Almost always positive. The search, storage and applications work. When they don't the support staff is usually friendly and knowledgeable

- Evan K. Legal RSC Level 3 Engineer

Each of our Cases has a workspace in NetDocuments, so I am able to look up my case and quickly search through my documents by date, doc name, sender, document type, etc. There are many was to narrow the search. Also, because this program is integrated with our Case Management software, Zencase, I don't even have to open it separately. Documents are available at my fingertips.

- Sherry F. Billing Manager

Pros & cons

Clio

Pros
I love the notifications that offer support and training for new options and/or updates within Clio
I like being able to select certain calendars to see at one time or multiple at once if needed
Like checking into a Four Seasons Hotel
The service and quality is excellent
Excellent and affordable option, especially for smaller firms
Having one central place where I can manage my practice is wonderful
Everything from automated online scheduling of appointments to document management to billing to accounting."

Cons
CLIO is missing some things that I took for granted in other software, the biggest being warning the user when a scheduling conflict occurs on the calendar
One time i really need to client support service emergency bit i was a bad experience to reach and resolve the problem
Our firm experience with Clio was frustration and amazement that other firms use this terrible software
I can not imagine the hours wasted at other firms using Clio
There is no restore your organizations work if a rogue employee deletes it or an accidental deletion without nefarious intentions."

NetDocuments

Pros
This is a great cloud based "filing cabinet" I use it just like you would use a paper file and it works great
Lots of search options if you are looking for a document
Their support team is very good and easy to get ahold of
Overall NetDocuments is a good app with good components
This is a document management system in the cloud that is very user friendly
It is easy to save documents and retrieve them."

Cons
We have about 40 users and imported documents from another document management service
It was much much slower to search and the way it searches was really bad
Also, when you have a problem and call customer service the wait is excessively long
Sometimes a glitch happens and we need to get technical support, but then again, sometimes it is just operator error
Either way, they are helpful and get to the root of the problem
3 or 4 times each year we need to update the app on our computers and its always a little scary and we all hate doing it."

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