ContactPigeon vs Higher Logic

Side-by-side comparison of features, reviews, pricing and more

ContactPigeon

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Standard. $198/month. or $165/month billed at $1,980 once per year.

Pro. $385/month. or $320/month billed at $3,840 once per year.

Enterprise. $980/month. or $815/month billed at $9,780 once per year.

Higher Logic

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

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20M+ Downloads
5/5

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ContactPigeon reviews

"The ultimate tool for engaging with your audience" What do you like best about ContactPigeon? What we love about ContactPigeon’s platform is the variety of channels that it offers us. We have the opportunity to engage with our audience in multiple ways, giving us the chance to strengthen our relationships with them on a daily basis. Review collected by and hosted on G2.com. What do you dislike about ContactPigeon? We recently included ContactPigeon’s customer engagement platform in our strategy and have nothing negative to say about it. Review collected by and hosted on G2.com. What problems is ContactPigeon solving and how is that benefiting you? ContactPigeon’s useful platform has provided us with suitable channels in the easiest way to operate. We use welcome emails, pop up, sign-up forms and push notifications to reach our audience. Consequently, having the ability to use multiple channels we have a wider audience, increasing it day by day. Additionally, the customer support team has helped greatly, making our collaboration easier.

- Alexander V.

"All-in-one marketing automation platform with exceptional live analytics for data-driven decisions" What do you like best about ContactPigeon? What we love about this platform is the variety of automation tools we can use. ContactPigeon’s detail-oriented platform offers live web analytics that let us compare day-to-day data and make real-time decisions. Review collected by and hosted on G2.com. What do you dislike about ContactPigeon? We haven't come up with anything yet that doesn't work for us. Review collected by and hosted on G2.com. What problems is ContactPigeon solving and how is that benefiting you? ContactPigeon has helped us build amazing automated campaigns making our lives easier. Some of the features that we use are abandoned cart automations, browse abandonment email, automated welcome emails, and price drop alert. In the near future, we’ll send automated product recommendation newsletter to drive more sales. The fact that we have all the necessary tools gathered in one platform leads us to quick yet data-driven decisions. Hence, we have optimal results and increased conversion rates.

- Nausicaa B.

"An ideal customer engagement platform with a lot of capabilities" What do you like best about ContactPigeon? Firstly, ContactPigeon’s platform has everything a marketer needs. The solution offers advanced customer insights with detailed dashboards, and a variety of easy-to-use features designed to reach our customers at the right time, with the right message. Review collected by and hosted on G2.com. What do you dislike about ContactPigeon? So far, I haven’t thought of something that isn’t working for me. Review collected by and hosted on G2.com. What problems is ContactPigeon solving and how is that benefiting you? ContactPigeon has helped our brand increase its subscriber list and create an audience of loyal customers. Using dynamic pop-ups, push notifications, 2-Way QR Codes, custom-made landing pages, and newsletters we were able to enrich our client base and maximize our conversions and retentions. Moreover, the platform’s reporting dashboards offer real-life analytics that track visitor behavior for informed decisions about our future campaigns.

- Andy R.

Higher Logic reviews

"Great Community Features" What do you like best about Higher Logic Thrive? Higher Logic has a lot of amazing features that help build member engagement. We especially love the ability to build microsites for each of our specialty groups. Our members also love the discussion board, event calendar, member directory, and member resource library features. Review collected by and hosted on G2.com. What do you dislike about Higher Logic Thrive? One downside that I've run into is feeling like I need to contact support for items that I wish I could do myself. For example, mass updating the email preferences of our groups. I also wish the reports included more data and would go back further than a month at a time. It would be really nice to see our annual data in the reports. Review collected by and hosted on G2.com. Recommendations to others considering Higher Logic Thrive: I would recommend hiring either an internal or external consultant. Review collected by and hosted on G2.com. What problems is Higher Logic Thrive solving and how is that benefiting you? We utilize Higher Logic's microsite feature to create personalized websites for each of our specialty groups. Higher Logic has a lot of different widget options available to help us personalize the websites and build member engagement. We use the discussion board to allow members to stay engaged with each other and leadership, even through their emails. The member resource library allows our members to share valuable documents and resources. And the member directory gives our members the ability to find each other and connect either through the website or their own email. We use the member directory feature for mentor/mentee searches too. The ability to give our members selective admin privileges also provides our volunteers the opportunity to make edits to their own websites.

- Kaylen H.

"Effective tool for Member Engagement" What do you like best about Higher Logic Thrive? I admit I was skeptical about purchasing Higher Logic Community because I was not sure the benefit would warrant the cost - staff convinced me to try it. Within the first three months, I saw the value of the community, especially for the association board and committees, and began to see the potential for membership engagement. About the same time, the pandemic hit! The community platform was a lifeline for many of our members. The opportunity to engage with each other on the platform was a valuable networking avenue, especially when our members were isolated and disconnected from each other. Now that restrictions regarding work location and travel are being lifted, our members are still using the community at a high engagement rate. The association membership has grown in the past two years. I attribute some of that growth to enhanced engagement through the community platform. Review collected by and hosted on G2.com. What do you dislike about Higher Logic Thrive? The search feature for past posts or conversations is cumbersome. Review collected by and hosted on G2.com. What problems is Higher Logic Thrive solving and how is that benefiting you? The community platform has enhanced board and committee communication and productivity. The community has quickly become perceived as a significant benefit of membership; thus, it has contributed to member recruitment and retention.

- Ann T.

"Easy to setup and engagement building" What do you like best about Higher Logic Thrive? The setup is very intuitive and easy even for a non-coder. The support staff and the HUB community are efficient in answering any questions or resolving any issues. The community is also user-friendly for our diverse membership. I would highly recommend it to build a safe space for members to exchange and build relationships. Review collected by and hosted on G2.com. What do you dislike about Higher Logic Thrive? The polling tool could be a bit more elaborate. Currently the basic functions doesn't allow it's usage for a different variety of needs. Review collected by and hosted on G2.com. What problems is Higher Logic Thrive solving and how is that benefiting you? We were looking to establish a safe space where our member community can network, exchange ideas, find solutions for their problems and have a sense of belonging. With the support of HL team, hard work, our member community's collaboration and time, we've managed to create this environment we were looking for our members.

- Vasan S.

Pros & cons

ContactPigeon

Pros
Especially the clickmap of the newsletter gives great feedback of what our receivers are interested in
People are fantastic and can help you with everything you need
Communicating news about services, to existing clientele, or to prospects ,that can be viewed at their own convenient is a great advantage."

Cons
The limited integration options with other platforms for reporting
I think that it is a little difficult how to use product grid tool."“The UI is too complex sometimes (hopefully their support is always there for us!)’

Higher Logic

Pros
Allows a safe space for community members to communicate with each other
Offers the organization an area to provide updates that are relevant and timely to the community members
Connect members with similar interests with online events and
when Covid allows
in person events

Cons
It would be nice if it could integrate with non-Higher Logic marketing automation platforms to better monitor communication limits
A more visual interface would be nice so it would be easier to maintain brand integrity
Better analytics is always something the marketing department is looking for

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