Convo vs Aircall

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Convo

Category: Communication Tools

Industries: Business, Education

Pricing

Free

Premium

$6.67/user per month

Enterprise

Contact Sales Team

Aircall

Category: Communication Tools

Industries: Business, Education

Pricing

Free

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Most popular feedback for Convo

It is a very flexible and dynamic platform that allows adapting the available options to the particular needs of the company, this feature allowed us to effectively use the resources of the service for communication and to strengthen the business relationships of work teams with a digital mechanism , the connection is fast, simple and very useful to start professional conversations with my colleagues in the office to exchange files, documents and ideas, the interface is very interactive that allows users to create surveys, trending hashtags and create progress reports, Its appearance is easy to understand and its user-friendly interface, the devices quickly connect to the available functions.

Darren C.

About Convo

Convo is a commercial collaboration platform designed for fast-moving teams that enables them to share information in a centralized location, organize it, and archive it safely. Through the use of real-time communications and intelligent notifications, we can assist in completing projects in record time. Using Convo, you and your team will always be able to ask questions, communicate project updates, preview files, and provide clear feedback no matter where you are. Bring all of your intellectual resources under one roof. SHARE WORK You can begin a discussion about any papers, presentations, or photographs from anywhere in the world. QUICK COMMENTS WHILE YOU'RE ON THE MOVE Never miss a critical message again. You may get immediate feedback on a project, reschedule a meeting while you're sitting in traffic, or even make plans for an epic happy hour. STAY SECURE Encryption when the data is stored, as well as SSL encryption of 2048-bit keys. It exceeds the standards set by banks.

Most popular feedback for Aircall

Using Aircall in the last year also gave me the chance to become familiar with your subscription plans and billing models and I find them reasonable, flexible and fair to both parties, in every sense. Aircall is a telephony solution, that I recommend to all fellow managers that are either planning to implement a phone service or need to replace an existing platform. With that, I’d like to confirm that we are willing to extend/renew Soitron’s Aircall subscription and continue with your services. I am considering 1 or 2 changes in the subscription plan, to fully meet our business needs in the next 12 months. I’d be happy to review and discuss that with you, whenever you are available for a call, either this week or next.

Orhan M.

About Aircall

Aircall is a cloud-based phone solution that is simple to use and has features that are designed for a higher quality of communication. It is trusted by more than 13,000 businesses. You may have a chat with anyone, anywhere in the globe today by setting up VoIP in a matter of seconds. There is no hardware. There are no headaches. The Aircall softphone may be integrated into your existing workflows with a single click, making it simple to connect customer relationship management (CRM) systems, help desk solutions, and other crucial applications. Boost your productivity with a robust dialer and features that encourage collaborative working: Phone numbers for other countries Claim local numbers for your company in more than one hundred countries, even if your crew is located on a different continent. Commonly used contacts Make new contacts and share the ones you like with your team so that everyone can participate in the conversation. Assign and provide feedback on calls When you provide a call to a member of your team or provide additional context with a note, the call will automatically appear on their list of things to do. ● Call transfer You can quickly hand off a call to any of your coworkers with just one click. You also have the option to transfer to the member of your team with the highest qualification. Before transferring the call, make sure you are aware of who is available and who is not. ● Call recording Reviewing call records can assist in confirming details, helping to ensure quality, and directing training sessions. Native SMS: Talk to your customers and prospects using text messaging. This feature allows you to send and receive one-to-one SMS messages. Available for purchase in the United States, the United Kingdom, Australia, and France.

Convo reviews

When I signed my little team up for this group chat app, It was free for small groups up to 15. Today my desktop screen says whoopsie you’ve exceeded your free account requirements. Well we haven’t done anything different. You’ve changed something and now it’s only free if you have 5 users. You now want $10/month per user. My very small business team of 6 would have to pay $60/month. Ugh, no thank you. First of all five is too small of a group for most people to try it and $10/mo per user is too much $ for what you offer. Sorry but you lost me at Whoopsie. We were willing to use the free version with all the restrictions because we really just need to share text messages and small docs and maybe a video or screen shot every now and then. It’s really no different than a Facebook group or conversations in Asana. So there I will go. FOR FREE.

- retrofrugalista

The only enterprise work communication app that offers amazing out-of-box document collaboration features. Super easy to use too!!

- A Google user

I would like a delete function in the chat and an upgraded text editor. overall it is a brilliant platform.

- Anonymous User

Aircall reviews

Aircall is a sound, user-friendly choice for companies that integrate calling features for employees in customer facing roles. The UI is sleek and easy to navigate, there aren't too many settings which is good as it's not overwhelming. There can at times be a lag or latency problems when a customer is calling in, or when you are calling out, especially when the CRM Hubspot. But otherwise I have not had any real problems that would leave a poor score.

- Jeff C

It keeps missing calls when I'm already set as available. Sometimes it works, oftentimes it doesn't. Very frustrating because I had to call back several times within seconds after I'm notified that the app missed a call that DIDN'T RING. Android user here and I've just read a lot of reviews. Smh please fix this or you'll losing business pretty quick.

- Kristin S

Poor call quality, and inexcusable lack of basic functionality. No picture texts? That capability has been around for 15+ years. Notifications are hit and miss. I don't receive a lot of my calls. Terrible experience. I can't believe you have a 2.5 star review overall.

- Ryan Arthur

Pros & cons

Convo

Pros
Save time by automating everyday workflows
Company wide activity stream
Sends one-to-one or group messages
Cons
It has limited characteristics to control
Establish complex business communications based on workflow diagrams
Files management should be a bit more organized

Aircall

Pros
Reaching various countries
Fantastic call clarity
Seamless integration with Hubspot
Cons
Agent (popup) from Hubspot speed and response time
Better call history use (analysis)
Program stability on Mac

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