Convo vs Avoma

When I signed my little team up for this group chat app, It was free for small groups up to 15. Today my desktop screen says whoopsie you’ve exceeded your free account requirements. Well we haven’t done anything different. You’ve changed something and now it’s only free if you have 5 users. You now want $10/month per user. My very small business team of 6 would have to pay $60/month. Ugh, no thank you. First of all five is too small of a group for most people to try it and $10/mo per user is too much $ for what you offer. Sorry but you lost me at Whoopsie. We were willing to use the free version with all the restrictions because we really just need to share text messages and small docs and maybe a video or screen shot every now and then. It’s really no different than a Facebook group or conversations in Asana. So there I will go. FOR FREE.

- retrofrugalista

The only enterprise work communication app that offers amazing out-of-box document collaboration features. Super easy to use too!!

- A Google user

I would like a delete function in the chat and an upgraded text editor. overall it is a brilliant platform.

- Anonymous User

"Avoma has helped us immensely as an organization" What do you like best about Avoma? We've been using Avoma for the past year - it seamlessly records and transcribes every meeting that our organization has. It has enabled us to be more transparent as an organization and saved us countless hours in terms of documentation and follow-up. In numerous ways, Avoma has helped us eliminate misunderstandings on our clients needs & desires - and quickly unlock value by looking at conversational trends between clients and prospects in relation to our products and services. Review collected by and hosted on G2.com. What do you dislike about Avoma? Like any tool providing conversational analysis right now, sometimes Avoma's transcripts don't capture the right speaker or the nuanced use of language. However, we've seen constant improvement in the product - and as these technologies evolve I expect that this will continue to improve. Review collected by and hosted on G2.com. What problems is Avoma solving and how is that benefiting you? The challenge we had was providing ongoing recording and transcription of calls for our own purposes, but also for our clients who wanted such a record, particularly when we were providing education or insights into our findings during a program evalution. Avoma has helped us do that seamlessly and without thinking about having to hit record, obtain a transcript, generate notes, and then share them with the client.

- Bryan S.

"Excellent video call recording software" What do you like best about Avoma? It's just really easy to find the important points of a long meeting. Notes you make during the meeting are time-stamped so you can find the moment a particular note was taken. Being able to search for a words on the transcript makes it breathtakingly easy to find any point in the conversation. This tool has revolutionised the effectiveness of our company meetings. Review collected by and hosted on G2.com.

- Scott W.

"Like a superstar athlete, you need to review your game film" What do you like best about Avoma? I love using Avoma. It is amazing being able to go back and watch my calls again to make sure I catch everything a customer is saying. It also helps me to review what I said (I use the phrase "you know" WAY more than I ever thought I did. It has also been helpful taking over accounts for previous reps so I can see the previous conversation that way I do not go into a call blind. I also like how I can take the call to my manager for coaching support, feedback, and ask them what they would have done differently.

- Zachary P.