Crisp vs Geneva

Offline? To keep you informed, we directly send notifications to your devices. not answering? We immediately forward chats to your email, enabling you to respond to your guest by email. In order to provide your guest with a transcript for reference, your response will be emailed to both their email and your Crisp interface. Everything is kept in sync by us! Livechat Add our live chat to your website to engage visitors in real-time conversation. To fit your store, our chatbox is bilingual and configurable. With MagicType, you can see what people are typing in real time and respond to them more quickly. Additionally, live chat has never had so much personality thanks to GIF, smileys, and file sharing. Even other channels like Facebook Messenger, Telegram, SMS, and email can be integrated with Crisp. Your Staff Will Enjoy It Your team will prosper with the help of this effective, user-friendly application, which has a new and fresh interface. Crisp also supports working hours, so your staff won't receive notifications outside of normal business hours. Additionally, you can submit private notes to ensure that information is preserved as well as receive notifications and view what your colleagues are writing. What's best? Zendesk and Slack are linked with Crisp, so you may continue using your current programs.

Geneva is a group communication app designed for organized, ongoing conversations with all your favorite people. Join or create a "home" for your group and set up a mix of chat, forum, audio, video, and broadcast rooms for different topics. Whether you're aimlessly hanging with best friends, keeping your club members on the same page, or sharing opinions with peers across the country — there’s a place for everyone here. Here are a few of the highlights: HOMES & ROOMS Set up "homes" for your groups, then create "rooms" inside them for different topics or sub-groups. Rooms can be open or secret, and because everyone can adjust their notification settings for each one, people can tune into the conversations they care about and tune out the rest. There are 5 different kinds of rooms you can use... CHAT ROOMS Full-featured chat rooms with @ mentions, threaded replies, emoji reactions, GIFs, attachments, polls, events, pins, typing indicators, and more... FORUM ROOMS These post-style rooms are more organized than chat rooms, making them great for announcements and deeper discussion. Create long-form posts with rich formatting, comment and react, and sort and filter the room by most recent, most popular, and more... AUDIO ROOMS If you'd rather talk than type and read, you can create an audio room in your home and jump in with a tap whenever the mood strikes. Think of it like a big group phone call, but way easier. VIDEO ROOMS Hop in a video room and hang out with up to 16 people at once. With screensharing built in, these are great for small events and more casual get-togethers. BROADCAST ROOMS Go live on video with up to 9 people on stage and thousands of viewers to call on-air. Use these for things like chapter meetings, casual panels, DIY tutorials, live-reacts, and more... DMs Because sometimes you just want to start a private side convo. EVENTS CALENDAR With event invites and a centralized calendar, it's easy to share info, gather RSVPs, and get reminders to hop on. Events can take place right in your Geneva home, IRL, or anywhere else online. GATES Use gates to control access to your Geneva home. Our built-in new member questionnaire helps you gather info about potential members and decide if they're a good fit — no need to use a separate survey tool. Age, nickname, entry fee, and more gates coming soon. ROLES & PERMISSIONS Set up roles to control who can and can't do things like invite other people, create rooms, moderate messages, and more... NO ADS & NO SELLING YOUR DATA Ever. Instead, we're building a bunch of exciting features that'll make it really easy for people on Geneva to transact with one another, and when that happens, we'll keep 5% (more info on this coming soon). ACTUAL ACCOUNTABILITY Because everyone signs up with a phone number, not an email address, blocks and bans are easier to enforce so there’s less room for trolling and abuse (but don't worry, we won't share or display your phone number anywhere). We also give you the ability to set your home's rules and tools to help you enforce them. DESIGNED FOR EVERYONE Geneva is great for all kinds of social groups: friends & families, school clubs, sports teams, movements, fraternities and sororities, creators & fans, coaches & students, professional networks, brand communities, interest groups, and more... And this is just the beginning: We're working together to build something that's fun, safe and useful, and we'll be adding new features all the time. If you have suggestions, questions, or feedback, drop us a note at [email protected] Made with love in New York City and beyond.