Crisp vs GoToMeeting

Side-by-side comparison of features, reviews, pricing and more

Crisp

Category: Communication Tools
Industries: Business, Education

Pricing

Free

GoToMeeting

Category: Communication Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Professional - $12 per month

Business - $16 per month

20M+ Downloads
5/5

#1 in Magazines & Newspapers

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Crisp reviews

Replies text cannot be selected, only copied to the buffer, which means you can't use Google translate right in the app itself. I'm not interested in switching between two apps all the time!! There's no option to rate limit notifications: some customers with ADHD make my blood boil by sending messages every 15 seconds. Overall notifications setup is horrible. Either you get swamped with all of them, or not receive any. Also the app crashes every60min. App data is growing like crazy.No fixes ever

- Ryan

For some reason, they have stopped updating the official App for Android for over a month now. It sort of works, but it is also riddled with bugs and painful to use. The official version has stopped being updated in favor of the Beta branch, which is somehow even worse than the official version. It crashes 8/10 times when you try to open a chat, it's missing various crucial functions that the app is absolutely unusable without.

- Douglas Valenzuela

I think there are some bugs in the app because I don't get notifications for messages or when someone is on my site. Please fix ASAP thank you.

- Davidson Ogheneyore

GoToMeeting reviews

"GoToMeeting is great for VOIP but not my favorite for video conferencing" What do you like best about GoTo Meeting? The VOIP functionality is fantastic, I love that I'm able to answer my work phone from my cell phone, anywhere. I'm also able to check voicemails when I'm out of the office without having to call a number or anything complex. The app is a great tool.

- Andrea M. S.

"Perfect for all our company meetings" What do you like best about GoTo Meeting? I love how easy GoTo is to use. I love that you can record sessions and share with those who couldn't attend. I also love that you can include documents for those attending the meeting as well.

- Amber A.

"Reusable Meeting Rooms" What do you like best about GoTo Meeting? GoTo Meeting excels in setting up meetings swiftly and makes participation seamless from anywhere on any device. It has apps for Windows, Mac, Android, and iPhones, allowing users to join conferences conveniently. Setting up a meeting is swift and gives you the flexibility in how you wish to connect your audio, whether from your PC or phone. While traditionally video conferencing applications require you to enlist the details for your meeting, you can skip the entire procedure by creating a recurring meeting room, which you can recycle for discussions and host as many conferences after the first one. Reusable meeting rooms maintain your chat messages and shared data, leaving the flow of discussions intact for references. The conferencing quality on GoTo Meeting is nothing short is stellar on any device. You can collaborate on your work with other participants regardless of the device they're on during your video conferences. GoTo Meeting strives to be a seamless platform for collaboration through screen sharing. You can screen share any part of your computer or phone, including specific windows and the whole screen. GoTo Meeting allows you to give keyboard and mouse control to one specific user in the conference during screen sharing. This feature is very helpful during customer service conferences where we can assist them in specific tasks where a verbal explanation is inadequate. GoTo Meeting has excellent integrations with other GoTo applications, allowing you to convert meetings to webinars with ease for broader features and capabilities.

- Sanjana P.

Pros & cons

Crisp

Pros
It's easy to use
Has a mobile app that I use to reply to queries
It also integrates other platforms like Twitter DMs, Telegraph, Line

Cons
There's no way to have separate conversations with the same customer
Old conversations get dragged into new conversations
Never ending conversations.

GoToMeeting

Pros
Goto Meeting is fixing my and my teams calendar well for the session
GoTo Meeting is giving away notifications for preparation
GoTo Meeting is also supportive to share docs and screens in different modes

Cons
GoTo Meeting can improve on Chatbot, they need to have a internal stakeholders chat window
Goto Meeting should improve on audio quality while sharing a video
GoTo Meeting has a great scope on admin rights for a group aspects.

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Get through books, docs, articles, PDFs, email – anything you read – faster.

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