Critical Mention vs PaperCut

Side-by-side comparison of features, reviews, pricing and more

Critical Mention

Category: Social media Tool
Industries: Marketing, Social Media, Business


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Category: Social media Tool
Industries: Marketing, Social Media, Communication, Educaiton


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Critical Mention reviews

I like the fact that I can have multiple searches set up, get multiple updates during the day, as well as having immediate alerts set up. This has helped me get on top of breaking news that has saved me from being surprised.

- Tom M. Director Of Communications (and Media Relations)

Our experience with Critical Mention has been favorable, but with the onslaught of new and updated competitors, transitioning to a new provider is not off the table.

- Scott M. Vice President

Our agency went viral - literally viral around the world - due to our ability to quickly share detailed metrics during several media outlet interviews. The data is easy to pull, and the reports are customizable for client needs.

- Stacy J. CEO

PaperCut reviews

We know who printed what and can type that into an invoice for them.

- Rob T. Partner

We've realized no benefit from the product. We've only realized a tremendous loss on our investment and continue to do so.

- Winter S. president

Scanning, it's really easy to set up but you are limited to a single location per scan action. Also annoys me when each time I do a scan it goes back to the home page.

- Mark A. Solutions Sales Manager

Pros & cons

Critical Mention

I like how I can see, edit through word play, and then save and download video clips
I also like that I can save clips/articles/etc
Well-priced media monitoring software with a few flaws, but superb customer service
The search function allows me to find the latest news in my field before most other people, and this also allows me to make social media posts that get good traction
Great for a lot of things, awesome for social media."

I wish I could figure out or have a way to block from seeing multiple postings of the same article
It's bothersome to see multiples of the same thing in my feed each day
Sometimes Critical Mention inexplicably misses published stories, so we always need to manually cross-reference reports."


The Follow me printing works great with our Badges so you can print anywhere by just badging into the printer
This also provides security with documents holding in the queue until released
Simple to enter data and great way to track printing
It gives all the necessary information right on the screen
This software helps determine the appropriate use of paper by department and by individual
Any outliers are identifiable easily
PapeCut MF has helped us create a system of easily printing out files around the campus
Before this, we did not have an easy way of printing things out wirelessly in our workplace."

Disconnections - if it is unable to contact the sever, you're stuck
After implementation, there was some discomfort between employees
They felt like they had limited access to resources
Installing PaperCut has permitted our organization to restrict usage of our printers to authorized persons only
We can also easily identify instances of excessive printing
Papercut has been mostly frustrating to use
Papercut does not have issues every day, but when it does, they make my job very difficult."

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