Customer.io vs Qualibrate

Side-by-side comparison of features, reviews, pricing and more

Customer.io

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Basic - $150 per month

Premium and Enterprise - Request for a quote

Qualibrate

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Request for a Quote

20M+ Downloads
5/5

#1 in Magazines & Newspapers

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Customer.io reviews

What I really like is that we use our own database as the single source of truth, and not the email platform database which is never up to date. With Customer.io we use real-time data from our own platform (B2B SaaS) which helps me as a marketer to always communicate with customer segments in the best possible way. Customer.io provide lots of options to filter based on segments and rules which comes in very handy when you want to create cool workflows. Overall, extremely happy with the platform.

- Max V.

Great tool. Not made for beginners but if you are willing to spend time on masterising, I highly recommend. I have been using it in several companies for the past 5 years.

- Nessim M.

I don't find this product very easy to use but it's one of the best so far I've used in the email automation space.

- Shilpa S.

Qualibrate reviews

Qualibrate tool is >user friendly >Flexible to use >Easy to record and Playback >During run time we can change the object properties. We can capture the new properties and saved for future use. So that no need to stop the current execution. >We can reuse the components with different test data for different test scripts. >Execution logs : It will take the screenshot for each and every action with details(With time stamps). User can understand by seeing logs, what action it has performed. >By seeing the color only we will get to know whether test case got passed or failed. And even we can check in Action step also.

- Anil Kumar S.

User friendly tool for SAP applications, saves time for testing.

- Nisha R.

Outstanding customer service.

- Miguel B.

Pros & cons

Customer.io

Pros
Lets you create email flows without knowing code
Easy to create nice looking newsletters
Can easily segment users as many ways as you want

Cons
Price is quite expensive for Premium or once you get into high volumes of contacts
Depending on how you'll use it, it may require some help from developers to set up
Despite the support being great, you have to email them, there's not chat feature.

Qualibrate

Pros
Recording functionality of the tool is very helpful and easy to work
Stop and start recording, ability to delete and add screens are great feature
I love the tool and the support from the team
We've had amazing results and we've realised projects that would have been impossible without Qualibrate
Helping our customers with regression testing and testing documentation."

Cons
There are times that Qualibrate has a low peformance, sometimes when I type a defect it takes a long time and system is stuck
Also, more explanation of headers in the defect would be helpfull
No option to merge flows
Updating is a difficult process (also partly through our landscape)
While doing projects, reporting on defects with all kind of views is needed
This is difficult within Qualibrate."

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