Cypress vs Customer.io

Side-by-side comparison of features, reviews, pricing and more

Cypress

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Free

Team - $75 per month

Business - $300 per month

Customer.io

Category: Automation Software Tools
Industries: Marketing, Financial, Technology, Business

Pricing

Basic - $150 per month

Premium and Enterprise - Request for a quote

20M+ Downloads
5/5

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Cypress reviews

I am working with Cypress for over 3 years. This framework is reliable, fast, and user-friendly. Failed tests debugging is enjoyable with a detailed open mode console. The amount of functionalities is amazing and its usage usually is just as simple as entering one or two methods. Each test is recorded/screenshotted if failed. Adaptation to users' needs is vast - multiple configs if needed, different types of tests (frontend, API), a huge amount of open-source plugins ready to work within two terminal commands, and much more. Documentation, as well as customer support, help greatly with all problems and questions. In 95%, if you have a bug, somewhere there is a solution. However, Cypress has some downsides, like a lack of native parallelization support (which needs an external cloud). Some functionalities (because of the framework architecture) are not supported (iframes) or resolved in a strange way (real mouse hover). Also, the structure of the tests (cy.get...) may be confusing at the start, especially since it is completely different from Selenium syntax. To sum up this review, Cypress is an amazing piece of code, that helped me greatly through the years. It has some specific problems and a unique structure, but when understood and used correctly it is extremally powerful and can be widely implemented to handle apps testing.

- Piotr P.

A really revolutional tool for web testing. We have integrated cypress tests with our application deployment pipeline. We couldn't do it before with our Selenium tests because of their flakiness.

- Igor S.

They are active in the Atlanta development community which I really appreciate. They have made a great product and they continue to listen to what users want.

- Ryan R.

Customer.io reviews

What I really like is that we use our own database as the single source of truth, and not the email platform database which is never up to date. With Customer.io we use real-time data from our own platform (B2B SaaS) which helps me as a marketer to always communicate with customer segments in the best possible way. Customer.io provide lots of options to filter based on segments and rules which comes in very handy when you want to create cool workflows. Overall, extremely happy with the platform.

- Max V.

Great tool. Not made for beginners but if you are willing to spend time on masterising, I highly recommend. I have been using it in several companies for the past 5 years.

- Nessim M.

I don't find this product very easy to use but it's one of the best so far I've used in the email automation space.

- Shilpa S.

Pros & cons

Cypress

Pros
Life before using it seems like the stone age
We are consistently pumping out better code and a better experience for our users because of Cypress all while having to manually test less
My overall experience with Cypress was positive
I used the product both for open-source and commercial projects and got satisfying results
Overall, I am very pleased
I got more results in the same time than with other automation frameworks."

Cons
I've had trouble making it work in my corporate environment through the proxy
Not much support for this common use case
Currently limited to testing using Canary, Chrome, Chromium, and Electron
M not sure if I've used cypress enough to have encountered pain points."

Customer.io

Pros
Lets you create email flows without knowing code
Easy to create nice looking newsletters
Can easily segment users as many ways as you want

Cons
Price is quite expensive for Premium or once you get into high volumes of contacts
Depending on how you'll use it, it may require some help from developers to set up
Despite the support being great, you have to email them, there's not chat feature.

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4.6/5

20M+ downloads

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