DejaOffice vs Shelf

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DejaOffice

Category: Task Management Tool

Industries: Education, Business, Marketing

Pricing

DejaOffice PC CRM Professional

$199.95

5 User With One-Time Purchase

DejaOffice PC CRM Express

$129.95

1 License With One-Time Purchase

DejaOffice PC CRM for Outlook

$99.95

1 License With One-Time Purchase

DejaOffice PC CRM Standalone

$49.95

1 License With One-Time Purchase

DejaOffice PC CRM for Google

$49.95

1 License With One-Time Purchase

Shelf

Category: Task Management Tool

Industries: Education, Marketing, Business, Financial

Pricing

Knowledge Management

$20

Per user

Per month

Contact Center

$30

Per user

Per month

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Most popular feedback for DejaOffice

Easy and intuitive to navigate. GTD practices are enabled beautifully, and the interface is easy on the eyes. Both tasks and project management are easy to implement.

Isaac L.

About DejaOffice

On-Premise CRM that has an Outlook Plug-in and the ability to sync with all mobile devices. Manage your Contact database with fast searches, Customer History, Time/Dated Notes, and Colored Categories. A multi-User calendar makes it easy to schedule your team for Appointments and Tasks. Deals (Opportunities) and Expenses, Reports, Templates for Email and Documents. Whether you need a secure contact database for your laptop or a full-featured CRM for 20 people, DejaOffice provides a simple solution for your business. One-time purchase for as low as $50 per user. DejaOffice is the price leader in PC-based CRM technology.

Most popular feedback for Shelf

My overall experience with SHELF has been incredibly positive. First and foremost the customer service and personal attention has been wonderful. I never go more than a few hours without answers to my questions and they are always ready to listen and work on any issues I am having no matter how minor. I really feel like they take their clients wants and needs into account as they develop updates and the response that I have gotten from my own organization has been overwhelmingly positive.

Jordanne O.

About Shelf

Shelf helps companies get things done and avoid costly mistakes by providing the best document search in the Industry. Used by organizations like Gerber, Amazon and Nielsen, Shelf was designed by a Harvard knowledge management expert to have best in class search and findability. Shelf also has enterprise level security and is an award winner in usability. Our customer love us because we make document management easy. Contact us for a free demo.

DejaOffice reviews

Simplicity. Have used the mobile app for a long time but switched over from Act on my computer. This gives me all I need.

- David M.

definitely like it very much. I can not say anything bad about the program. The management was very kind to start me out with a reasonable price unlike ACT. I might want to move up a notch to gain some of the features i had at ACT.

- Gary E.

User-unfriendly as it is, it's what I committed to as a replacement for my old Palm PDA. It retains most of the data...so that's good. But I wish I had time to shop for and switch to something more efficient and easy to learn.

- Robert W.

Shelf reviews

SHELF has been great! Before SHELF I created a website knowledge base for us to use, noting my website didn't have a good search feature, the ability to create folders, nor the real feel of a knowledge base. Getting SHELF helped us finally step into the real world of knowledge bases, and the work they have put into this web based software is superior. I am enjoying my time with it, and the ease of use of SHELF has made it an outstanding product.

- Jared O. WFO Supervisor

Very good. I'd definitely recommend it

- Rudy C. Knowledge Content Specialist

We wanted a product that would help us manage our knowledge better. The product is good , but the overall speed / refresh rate is poor in-spite of us using more than 50 mbps.

- Don D. Head of Operations

Pros & cons

DejaOffice

Pros
Stand alone CRM
easy to use
Utilitarian
Cons
Report generation can be better that what we have right now should be able to customize the reportsduplication of the contact list
Even when i merge i still have duplicatesCalendar reminders are not consistently shown both on my SP and Samsung

Shelf

Pros
I enjoy how easy it is for me (admin/content creator) to be able to set up a module in Shelf, and make it accessible for my team to easily search
Shelf has been a huge asset to our overall organization of content and process documents
It has improved consistency and efficiency across all the teams that leverage this tool
They show a true willingness to help and have amazing expertise in knowledge management and provide best practices to ensure success
The ease of loading/updating a document and making it accessible to our agents."
Cons
Lack of a rating system is pretty unfortunate
Although I think that's coming in the future
Inability to download and tag multiple files/gems at once
I can't say anything about negative sides of Shelf, because I have not seen it yet
Even knowledge managers at our firm have trouble keeping track of information across teams and departments so no solution is going to be a one size fits all."

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