Dialpad vs Agile CRM

Side-by-side comparison of features, reviews, pricing and more

Dialpad

Category: Communication Tool
Industries: Marketing, Business, Education, Communication

Pricing

Pro

$25

Per user, per month invoiced annually

Standard

$15

Per user, per month billed annually or

$20 billed monthly

Enterprise

Custom

Per user, per month invoiced annually

Agile CRM

Category: Communication Tool
Industries: Sales, Business

Pricing

Starting From:

$0

20M+ Downloads
5/5

#1 in Magazines & Newspapers

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Dialpad reviews

Having the ability to use your personal phone as a work phone with a completely separate number. Also, you are able to get text/phone notifications instantly just like you would on your cell phone. So you can make calls from your desktop, take a walk to the break room and still respond to clients from your cell phone via the dial pad app.

- Mccain D.

DialPad allows our team to be able to SMS message our consumers often resolving issues in a more timely manner versus by email. The soft phone always is a quality, reliable connection on both sides of the call as well. We appreciate being able to set up the after hour experience based on our needs. Our company appreciates it is a lower cost option as well.

- Jean G.

I love that Dialpad has the ability easily set up your company line and allow opportunity to have a personal phone and work phone without the extra equipment! Also the AI voice intelligence feature is amazing! no more need to listen to voicemail per voicemail. You can look into your emails see who called, read their message, and easily just forward it over to the right contact in the company.

- Lucenda D.

Agile CRM reviews

It's a product that offers practically everything, but at a considerably more affordable price. The product is generally simple to use, and I appreciate how easily automations can be set up.

- Nosipho M. Junior accountant

Having all our tools unified in one system, all our databases automatically completed and maintained, all interactions logged, and all processes tracked - has made Agile CRM the foundation of every department in our establishment. Given the price point over functionality and support, there is simply no alternative to Agile.

- Zandrich M. CMO/COO

Agile would have been an adequate CRM/marketing automation system if not for the limitations on automation and the bugs that the company left up to the customers to find and then work around.

- Mike P. President

Pros & cons

Dialpad

Pros
There is a free plan available
Simple to use
Consistent performance and call quality.

Cons
Dialpad has limited desktop phone compatibility
Better transcription
Transcription in Dutch language.

Agile CRM

Pros
I have used it for six month and it has some amazing features and i recommend the various clients to use it
Fairly good experience in general
I strongly recommend it to ogranizations that are looking for an all-in-one solution, especially if you are 10 or less strong
After using several other CRMs I have found that Agile offers the perfect balance of flexibility and structure I am also REALLy impressed by the marketing and tracking side too
This is a fantastic program that I've established successfully with three clients so far
I've found it excellent to use with ample support documents to set up and deploy without assistance."

Cons
The inability to cancel despite following their instructions for cancellation to a tee
Do not add your credit card information!!! I cancelled and am still getting charged
Horrible customer service
Don't use Agile unless you want to get stuck in a contract
I told him that I was going to start writing bad reviews about Agile while I waited for his management
Eventually, he said he initiated the refund and cancelled my subscription."

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