Dialpad vs Confluence

Having the ability to use your personal phone as a work phone with a completely separate number. Also, you are able to get text/phone notifications instantly just like you would on your cell phone. So you can make calls from your desktop, take a walk to the break room and still respond to clients from your cell phone via the dial pad app.

- Mccain D.

DialPad allows our team to be able to SMS message our consumers often resolving issues in a more timely manner versus by email. The soft phone always is a quality, reliable connection on both sides of the call as well. We appreciate being able to set up the after hour experience based on our needs. Our company appreciates it is a lower cost option as well.

- Jean G.

I love that Dialpad has the ability easily set up your company line and allow opportunity to have a personal phone and work phone without the extra equipment! Also the AI voice intelligence feature is amazing! no more need to listen to voicemail per voicemail. You can look into your emails see who called, read their message, and easily just forward it over to the right contact in the company.

- Lucenda D.

“People are practicing more knowledge-sharing than ever before, resulting in more transparency and efficiency.”

- Martin Binder Business Analyst, Audi

“Confluence became the single-source of truth for client facing teams and helped them deliver on promises to the customer.”

- Terrence Caldwell Product Marketing Manager, Blend

"Great place to document SOP's and PRD's" What do you like best about Confluence? The best thing about Confluence is that it auto-formats links into shortened button-like UI and also sets the alignment of the content like a blog. The same document can be shared and edited by multiple users as per the access assigned by document creator, which helps to ensure integrity of the document. Also, who last edited and when is displayed at the top right, which is very helpful. Review collected by and hosted on G2.com. What do you dislike about Confluence? If at all there is anything to dislike about Confluence, it is the fact that there is no option to convert the Confluence doc directly to a PPT for sharing outside the organisation. This is something that we have felt when trying to share the document with external influencers. Review collected by and hosted on G2.com. What problems is Confluence solving and how is that benefiting you? We document all Standard Operating Procedures, Product Requirement Documents, Product Release Documents, Login Credentials etc. in different categories of documents on Confluence, which ensures an organisation-wide untampered record of all logs and processes.

- Anirban S.