Dialpad vs Zoho Cliq

Side-by-side comparison of features, reviews, pricing and more

Dialpad

Category: Communication Tool
Industries: Marketing, Business, Education, Communication

Pricing

Pro

$25

Per user, per month invoiced annually

Standard

$15

Per user, per month billed annually or

$20 billed monthly

Enterprise

Custom

Per user, per month invoiced annually

Zoho Cliq

Category: Communication Tool
Industries: Communication, Marketing, Education

Pricing

Free

Unlimited - $1 per user per month

20M+ Downloads
5/5

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Dialpad reviews

Having the ability to use your personal phone as a work phone with a completely separate number. Also, you are able to get text/phone notifications instantly just like you would on your cell phone. So you can make calls from your desktop, take a walk to the break room and still respond to clients from your cell phone via the dial pad app.

- Mccain D.

DialPad allows our team to be able to SMS message our consumers often resolving issues in a more timely manner versus by email. The soft phone always is a quality, reliable connection on both sides of the call as well. We appreciate being able to set up the after hour experience based on our needs. Our company appreciates it is a lower cost option as well.

- Jean G.

I love that Dialpad has the ability easily set up your company line and allow opportunity to have a personal phone and work phone without the extra equipment! Also the AI voice intelligence feature is amazing! no more need to listen to voicemail per voicemail. You can look into your emails see who called, read their message, and easily just forward it over to the right contact in the company.

- Lucenda D.

Zoho Cliq reviews

"Zoho Cliq is not only as a chat application, but also as an information lifeline for the company. We can easily collaborate on multiple projects, attend meetings and screen-sharing sessions, and instantly exchange documents to bring out the best campaigns for our clients. We use Zoho Cliq for communication. It helps us feel that we are working together (physically) even when we are not."

- Xavier Tan Co-Founder, Heroes of Digital

"When we call our international team through Cliq, the audio calls and the video feature are just as good and often even better than the apps outside of Zoho. When the pandemic hit Australia, the Sydney-based team went remote. We initiated daily scrum sessions with our Australian team so we could keep tabs on what everyone was doing, and if we needed to help each other. Zoho Cliq was a good tool in regards to keeping communication channels open. We found our team was very productive even when working from home."

- Amy Gray Corporate and Governance Manager, Alpha Vet Tech

"We're constantly communicating back and forth via Cliq, and Cliq being integrated into Projects—that's brilliant. And of course, Desk is integrated with Projects, and everything's just singing."

- Stuart George Founder and Creative Director, CKP Creative

Pros & cons

Dialpad

Pros
There is a free plan available
Simple to use
Consistent performance and call quality.

Cons
Dialpad has limited desktop phone compatibility
Better transcription
Transcription in Dutch language.

Zoho Cliq

Pros
Individual chats
Group chats
Automation.

Cons
Automatic statuses are not as good as some of Cliq's contemporaries
Emojis are strange
Some of the UI is not as intuitive as it could be.

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