Digital Samba vs Nextiva

Side-by-side comparison of features, reviews, pricing and more

Digital Samba

Category: Communicationg Tool
Industries: Education, Busines, Communication

Pricing

Starter

€11/Month*

Professional

€14/Month*

Institution

€112/Month*

Nextiva

Category: Communicationg Tool
Industries: Education, Busines, Communication

Pricing

Essential

$18.95

/user/mo

Professional

$22.95

/user/mo

Enterprise

$32.95

/user/mo

20M+ Downloads
5/5

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Digital Samba reviews

Lets me connect to my suppliers directly, with every feature that you can imagine in a video conferencing solution.

- Andreas E. Sales and marketing manager

I use this system to talk to my banking customers about their IT needs and solutions. It's very important that we look professional to these clients, and having our own branded software accomplishes that.

- Tony K. Owner

As an agency owner and consultant, I do a ton of video meetings. Samba's UX and video quality are second to none.

- David G. Freelance Copywriter

Nextiva reviews

Overall, our company has been extremely pleased with Nextiva. We have had very minimal issues (most attributed to internet woes on our end) and the cell phone integration and app work flawlessly. We are often out of office/town and being able to take calls for our customers with such clarity and function has been great! Customer service is very quick to address any issues and help get you up and running in no time. Everyone we've dealt with has always been extremely courteous and very professional. The quality of our calls is very crisp and clear and we are extremely pleased to be a Nextiva Customer!

- Chelsey W. Office Manager/Administrator

I like the great connectivity that Nextiva provides our team. When calls come in, they are immediately routed to the correct individuals. If there are network issues, the app warns us to move over to call forwarding. This is very helpful for our team to make sure our customers receive great service.

- Jake F. Director of Sales/Marketing; Project Manager

Mostly, I like that it works. I don't get complaints from my people like I did with our previous Dialpad system. Free high-quality desk phones was a juice bonus. Not a difficult system to learn or use as a user.

- Gregg C. VP

Pros & cons

Digital Samba

Pros
Also, I really love the breakout room feature
You can ask moderators to join your room, which is very useful during webinars
We really like Samba Live as it has given us the opportunity to branch out and provide services to our students virtually
I like that it has all the feature that is critical for a virtual meeting, like screen sharing and file sharing
It make the meeting session goes smoother with all this extra feature that I can use
The combination of existing features, performance and supportlevel is excellent and we are still convinced we made the right choice in chosing Samba."

Cons
Some of the feature is hard to use, and the lacks of video or manual guides of the software make thing harder
There is a lot information on the website, which makes it unclear
The software is not free."

Nextiva

Pros
Overall our experience with Nextiva has been pretty good
Very good the addons make the entire service worth it, if you are big on video meetings and have not use the included Amazon Chime then you have never used the best
Phone service was reliable and call quality was good
Using Nextiva we have reduced are phone bill, increased control over our phone system and added the ability to use the phone app."

Cons
I spent days asking to fix things but each time more problem and more things did not work
We were running in circles with the problems
The phone system was with a lot of technical problems
Auto attendant not working, CRM not working, SMS not working
Service is spotty, Calls get dropped, Phones disconnect from service, Voice Packets get lost
Forever ongoing contract auto-renewals without notifications to the client
We didn't even let users know they could login--it's that bad
The cost of their service just cannot compete with the rest of the market."

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