Digital Samba vs Twilio

Side-by-side comparison of features, reviews, pricing and more

Digital Samba

Category: Communicationg Tool
Industries: Education, Busines, Communication

Pricing

Starter

€11/Month*

Professional

€14/Month*

Institution

€112/Month*

Twilio

Category: Communicationg Tool
Industries: Communication, Busines

Pricing

Starting at $14.95/month for up to 40k emails. Up to 100 emails per day for free.

20M+ Downloads
5/5

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Digital Samba reviews

Lets me connect to my suppliers directly, with every feature that you can imagine in a video conferencing solution.

- Andreas E. Sales and marketing manager

I use this system to talk to my banking customers about their IT needs and solutions. It's very important that we look professional to these clients, and having our own branded software accomplishes that.

- Tony K. Owner

As an agency owner and consultant, I do a ton of video meetings. Samba's UX and video quality are second to none.

- David G. Freelance Copywriter

Twilio reviews

It has everything and that makes my job easier. I can attend the customer through chats or through calls, I can know how many calls are on hold and its database allows me to call back if a customer could not be attended at the right time. Overall all of its features are useful.

- Ariel L. Senior Associate Recruiter

I really like the simplicity on getting up and running, and how easy it's to maintain.

- Dave K. CEO

What we like the most about Twilio is the easy connection with other Apps and the ease of receiving calls; it is not something tedious or that you have to configure it in a dull or arduous way; it is effortless.

- Johan M. Product Manager

Pros & cons

Digital Samba

Pros
Also, I really love the breakout room feature
You can ask moderators to join your room, which is very useful during webinars
We really like Samba Live as it has given us the opportunity to branch out and provide services to our students virtually
I like that it has all the feature that is critical for a virtual meeting, like screen sharing and file sharing
It make the meeting session goes smoother with all this extra feature that I can use
The combination of existing features, performance and supportlevel is excellent and we are still convinced we made the right choice in chosing Samba."

Cons
Some of the feature is hard to use, and the lacks of video or manual guides of the software make thing harder
There is a lot information on the website, which makes it unclear
The software is not free."

Twilio

Pros
I like that you can search for a certain number that you'd like ideally (or even just part of it, ie
the last 4 digits) and it's great to be able to create sub-accounts
Even better yet, they give amazing tutorials on how to use it step-by-step
I highly recommend Twilio
Generally speaking very happy we haven't had any significant issues with twilio and it's allowed us to accomplish our texting needs seamlessly in Salesforce
I would like to say that overall I love the Twilio product that I am using."

Cons
It can be difficult to find your way around the website
Even with documentation, setting up functions can be confusing
If there are errors with connecting to your infrastructure, it's not always apparent (right away) what the problem is
It should be known - the problem could actually be with facebook or whatsapp, since the twillio to whatsapp integration requires facebook too
My overall experience has been really bad - primarily because there is no way to talk with a human."

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4.6/5

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