Distribion vs Freshworks

We kicked off our e-mail marketing program with Distribion, and have been very happy. It is extremely robust with excellent tracking and reporting capabilities. It integrates seamlessly with our CRM, which was very important to us. It comes preloaded with several templates, but having a custom-built template that is responsively designed makes your e-mails stand out. It has increased traffic to our web site since its launch. Overall, a very powerful product.

- Casey R.

"Great tool to automate your marketing process." What do you like best about Distribion? I mostly like that it gives a sudden increase in sales and profits, but it also makes your brand look more potent among your competitors. Besides, I mainly like Distribion's support via online, business hours, and 24/7 live support. And Distribion provides training in the form of documentation, live online. Distribion offers a free trial which is very important to explore its functionality without pay for it. It allows not only sending traditional email marketing campaigns, but also automated campaigns and creating action flows to send certain emails when an action occurs.

- Sandro G.

Extremely robust with extraordinary tracking abilities. Lots of templates to choose from. Customizations are possible as well. Manages large lists of recipients/audiences well.

- Sairam K.

“For PhonePe, Freddy fetches context from the transactions made and offers contextual assistance for a personalized self-service experience from right within the app. We have been using it for a year and can confidently say that we have accomplished most of what we had in mind.”

- Vishal Gupta, Head of Product, PhonePe

“Because we're managing and handling tickets faster, satisfaction skyrocketed. 98% of the users say they are 'extremely satisfied' after handling a ticket, and give us a smiley face.”

- Alex Anheuer, Manager Workplace Services, Payvision

"Core ITSM is Excellent" What do you like best about Freshworks? The core ITSM functionality is fully functional and easy to install and use. The incident, Change, Problem, Release are all good and the new Alert management module is a game changer. The integration via webhooks to other FRESH products is good and the Jira integration looks excellent Review collected by and hosted on G2.com. What do you dislike about Freshworks? The Project module is ok, however, it records employee time in a different data schema. In big companies with totally different project teams, it is probably ok, but in small to mediums where the project resources are also Level 3 resolvers, this creates issues pulling utilisation and billing reports together adds at least an hour of work per week. Review collected by and hosted on G2.com. What problems is Freshworks solving and how is that benefiting you? We are an Managed Service Provider so Freshservice is the core of our service delivery business. Freshservice solves our core ITSM delivery problem out of the box, no customisations are required.

- Richard S.