Docparser vs ConnectWise Manage

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Docparser

Category: Task Management Tool

Industries: Education, Marketing, Social Media

Pricing

Starter

$32.50

100 Credits Per Month

Professional

$61.50

250 credits Per Month

Business

$133.00

1000 credits Per Month

ConnectWise Manage

Category: Task Management Tool

Industries: Marketing, Business, Education, Communication

Pricing

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Most popular feedback for Docparser

Docparser has solved a major problem of getting data out of pdf documents, this has saved us so much money and time, plus the added benefit of accuracy. We no longer have to have somebody manually importing invoices. I have dealt with their support team and found them to be very helpful and quick to respond.

Peter K.

About Docparser

Docparser is the most advanced cloud based document parsing and automation tool in the market today. Extract data from your documents - extract data from your recurring documents such as PDFs, Word docs and scanned image files. Send your data anywhere - direct download to Excel, CSV, JSON and XML, use native integrations such as Google Sheets and Salesforce, or make use of 3rd party favourites such as Zapier, Integromat or MS Power Automate to connect to 100's of endpoint options.

Most popular feedback for ConnectWise Manage

ConnectWise Manage drives accountability from a time standpoint and makes sure customer requests are addressed efficiently. Thanks to ConnectWise Manage, we saw a significant improvement in productivity for the entire tech team.

Dan King

About ConnectWise Manage

Made for companies that sell, service, and support technology, ConnectWise Manage is the leading business management platform worldwide. Today, more than 110,000 users rely on ConnectWise Manage to achieve greater accountability, operational efficiency, and profitability. Leveraging the cloud, the platform fully integrates business-process automation, help desk and customer service, sales, marketing, project management, and business analytics that dramatically streamline a company's operations. ConnectWise Manage is the hub of the ConnectWise suite of products, a set of solutions for technology solution providers that gives an end-to-end view and total control over their business. ConnectWise Manage also gives its users access to a powerful network of ideas, experts, and solutions. A veteran in the technology services industry, ConnectWise Manage has been the premier business management platform for technology companies for more than 15 years.

Docparser reviews

Time and money saved by automating the input of sales lead information into our CRM with Salesforce. It's awesome.

- Scott K. Branch Manager

The information that I was scraping was very tricky for similar products to accurately scrape. I was very pleased to find out that Docparser gave me the control to scrape my PDFs in unique ways to get as much of the information off as possible. It was easy to use and absolute perfect for what I needed it for.

- Teresa M. Office Manager

I've email there support, i did receive additional funds for a test, but no answer what so ever. They say that one should email there support for additional help and improvement, but no answer, on several emails. (I did tried them for a year or two, still no changes.) I've bought a month for test... and still no answers/support.

- Rickard U. Account Manager

ConnectWise Manage reviews

"Great for growth, but a huge learning curve in the beginning." What do you like best about ConnectWise Manage? ConnectWise Manage has options for every customization and setting you to require. It is set up to integrate well with most other tools like Connect, or ITGlue. From a support perspective, I really enjoyed setting up the portal for the end users to input tickets from. Review collected by and hosted on G2.com. What do you dislike about ConnectWise Manage? The learning curve is huge. The implementation will take time, and needs to be set up 100% correctly. Again from the support side of our business, there is a lot more hoops to jump through to get a ticket created, documented and closed compared to other ticketing systems Review collected by and hosted on G2.com. What problems is ConnectWise Manage solving and how is that benefiting you? ConnectWise Manage has a lot of customization for our support team. For me and my team, we use the ticketing feature the most. It has a large learning curve but a lot of options which allows for expanding companies. It connects time on site, with billing and inventory all in one area.

- Gary L.

"Perfect and Easy to use!" What do you like best about ConnectWise Manage? How easy it is to use for creating, working, responding to, and closing tickets. We use the Service Board every day and it's simple to use and makes working tickets a breeze. Review collected by and hosted on G2.com. What do you dislike about ConnectWise Manage? Sometimes the timing of the responses to tickets in the service board shows out of order, so when you respond to a ticket sometimes it shows below the actual email you were responding to instead of in the correct order. Review collected by and hosted on G2.com. What problems is ConnectWise Manage solving and how is that benefiting you? We use ConnectWise Manage to host our service board for incoming IT-related tickets, we also use it to bill clients. The integration of it makes all these tasks simple.

- Nigel W.

"Good system that allows customization and automation" What do you like best about ConnectWise Manage? Nice easy set-up, very easy to get used to using. Can be utilized in different ways for different types of businesses and support. Also ideal for different sizes of business, small or large. Review collected by and hosted on G2.com. What do you dislike about ConnectWise Manage? Updates to the application aren't always good. One update made it so you could no longer search for standard notes using an asterisk and a keyword in the template. We previously were able to categorize standard notes by team, for example, "Support - Device Termination" and you could search *termination to find it. The application also seems to get slower and slower with each update. Now, the Today page on the application loads about 10% of the time. The other 90% of the time, it stays loading endlessly. Review collected by and hosted on G2.com. Recommendations to others considering ConnectWise Manage: Their support has not been very responsive to us so keep that in mind. The more in-depth you get with automations, the more you may need to rely on their assistance. Review collected by and hosted on G2.com. What problems is ConnectWise Manage solving and how is that benefiting you? We are providing support and support solutions to customers. We are able to bill them through ConnectWise with support hours and products that they purchase from us.

- Maddie M.

Pros & cons

Docparser

Pros
I liked the fact that someone like me who doesn't have a computer science degree was able to get this up and running in a matter of a few hours
Docparser saves my team hundreds of hours and helps identify new business opportunities
This was a huge help to evaluate vs other products and help make our decision
Now that I have my parsing rules set up, it's extremely easy to run my big report once a month and distribute to my team
The best tool to structure your data from incoming documents."
Cons
My only complaint is that DocParser collects its fees in USD which is a bit inconvenient for us Canadians
I had a customer service question that got a response, but then the person never got back to me after the initial contact
The problem has apparently gone away, but I wasn't wild about the exchange
It was difficult to make custom filters if the PDFs were not redundant
Searching and splitting up this document manually was inefficient and we were missing out on important projects."

ConnectWise Manage

Pros
Easy to create all the reports needed
Excellent management system with simple functions
Useful services and data management
Cons
Reporting on many projects is not easy to all users
Maintenance of the platform to some small business
Configuration of the interface to new people is not simple.

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