Docparser vs Front
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Sir Richard BransonMost popular feedback for Docparser
Docparser has solved a major problem of getting data out of pdf documents, this has saved us so much money and time, plus the added benefit of accuracy. We no longer have to have somebody manually importing invoices. I have dealt with their support team and found them to be very helpful and quick to respond.
Peter K.
About Docparser
Docparser is the most advanced cloud based document parsing and automation tool in the market today. Extract data from your documents - extract data from your recurring documents such as PDFs, Word docs and scanned image files. Send your data anywhere - direct download to Excel, CSV, JSON and XML, use native integrations such as Google Sheets and Salesforce, or make use of 3rd party favourites such as Zapier, Integromat or MS Power Automate to connect to 100's of endpoint options.
Most popular feedback for Front
The rule functionality is my favorite part about Front. It's allowed me to automatically delegate emails that are not relevant to me to the appropriate party, automatically archive senders who do not allow an unsubscribe option, and tag items like News and Receipts that are not immediately actionable and remove them from the inbox.
Alexandra B.
About Front
Work happier and more productively with Front. Save time with powerful, flexible automations and shortcuts. Collaborate efficiently within and across teams with message assignments, comments, and internal draft sharing. With Front, your inbox finally works for you, and there's no need to train your team on a new tool. Front looks and feels like email, so it's fast to set up and easy to jump in and start working right away.
Docparser reviews
Time and money saved by automating the input of sales lead information into our CRM with Salesforce. It's awesome.
- Scott K. Branch Manager
The information that I was scraping was very tricky for similar products to accurately scrape. I was very pleased to find out that Docparser gave me the control to scrape my PDFs in unique ways to get as much of the information off as possible. It was easy to use and absolute perfect for what I needed it for.
- Teresa M. Office Manager
I've email there support, i did receive additional funds for a test, but no answer what so ever. They say that one should email there support for additional help and improvement, but no answer, on several emails. (I did tried them for a year or two, still no changes.) I've bought a month for test... and still no answers/support.
- Rickard U. Account Manager
Front reviews
We have a shared inbox and we had trouble to avoid double answers and we had to forward the emails to each other or CC them on our replies so they could get informed of a conversation
- Marjolaine L. Co-founder
I love Front. It's a great tool, very easy to implement, teach and use. The communication between teams is great and we can track and talk to our customers in a great way.
- Felipe P. Team Lead TechOps
Overall great product, really happy with the exception of the email nesting
- David D. Owner
Pros & cons
Docparser
| Pros |
|---|
| I liked the fact that someone like me who doesn't have a computer science degree was able to get this up and running in a matter of a few hours |
| Docparser saves my team hundreds of hours and helps identify new business opportunities |
| This was a huge help to evaluate vs other products and help make our decision |
| Now that I have my parsing rules set up, it's extremely easy to run my big report once a month and distribute to my team |
| The best tool to structure your data from incoming documents." |
| Cons |
|---|
| My only complaint is that DocParser collects its fees in USD which is a bit inconvenient for us Canadians |
| I had a customer service question that got a response, but then the person never got back to me after the initial contact |
| The problem has apparently gone away, but I wasn't wild about the exchange |
| It was difficult to make custom filters if the PDFs were not redundant |
| Searching and splitting up this document manually was inefficient and we were missing out on important projects." |
Front
| Pros |
|---|
| The best feature about Front is the ability to communicate with both my internal and external teams without having to forward a bunch of emails |
| It has a number of very good features for helping teams work together for sales and support |
| The abilities to share, assign, comment on, snooze and resurface issues makes zero inbox possible |
| I like Front as the best shared inbox tool on the market - it has the most functions/features, was the easiest to deploy and solves all of our issues |
| I love that we all have access to see communication between our customers and our sales representatives |
| Everything is documented and in easy access." |
| Cons |
|---|
| Because of the way we work, we copy and paste the text of the sent e-mail in our other systems |
| This delay, especially when one sends many e-mails, is particularly annoying |
| There are a couple niche, specific limitations that we have that we have to build workarounds for |
| Honestly can't think of a major pain for our use case |
| Sometimes I do miss dragging an email into a folder and having it pop back into my inbox when the customer responds |
| Front has tagging, but I have found that I still miss using folders |
| Plugin is a little bit confusing |
| Sometimes it's hard to differentiate which one is order and subscriptions due to the top down feature and no different color line." |
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