Document Control vs Imagen

Side-by-side comparison of features, reviews, pricing and more

Document Control

Category: Documentation Tool
Industries: Education, Marketing, Healthcare

Pricing

Starting From:

$625.00 /month

Imagen

Category: Documentation Tool
Industries: Marketing, Education, Social Media, Business

Pricing

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20M+ Downloads
5/5

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Document Control reviews

inspection proofing for all of our inspections as well as the ability to hold and maintain numerous policies and procedures.

- Bertrand B. Laboratory Manager

Overall, positive. Becoming more proficient as I become more familiar.

- Heather W. Laboratory Manager

Sometimes there are too many ways to do things, or options to do things are buried too deep. I do not like that I can not require training on minor versions of documents. Many documents I receive externally, I cannot determine how they number, and then numbering on the document does not match the MediaLab number.

- Heather F. Quality Assurance Manager

Imagen reviews

Our overall experience with Imagen has been excellent. Great team, nothing is too much trouble and they truly are the experts in what they do. We have received positive feedback both internally and externally for our Marketing Portal. Thanks team Imagen!

- Rachel M. VP Content Promotions

Great working relationship - collaborative idea sharing, extension of my team and cares about NBA and the clients we service on a global basis.

- Chris H. SVP, Media Operations & Technology

Excellent! They have been extremely supportive in adapting their existing software to meet our requirements.

- Brian N. Director

Pros & cons

Document Control

Pros
It's been a great help to track versions and get updates out to all who need to review
The automated approval process is nice
I like that we can link to other SOP's so easily
I love how it helps us prepare for JCAHO
Our Medical Director has easy access to everything from IQCP, Policy and Procedures, Linearity and more
Love the ease of annual review and notification to staff
Can't wait until all departments are live so that we can rely on the program in it's entirety."

Cons
Sometimes the policies get assigned to the wrong techs and it's a bit of a pain to get that straightened out
Some users have complained about the blurriness of the text (it's not as clear as our former software)--I'm not sure if this was affected by the upload speed or what contributed to this
The user interface is extremely confusing
More emphasis needs to be put on which division you are in
Also, I have problem giving permission to the Managers for biennial review of their department procedure manual."

Imagen

Pros
The team are also super helpful and always happy to help whenever I contact them, they explain things clearly and concisely
They are so great to work with, go above and beyond to meet our needs, are creative and innovative, and truly just a great experience
Their technology is just what we needed
We evaluated at least 12 other MAMs and are pleased to have selected Imagen for our current and future media asset management needs
Very good, our partnership manager is always very reposive and helpful
It provides a great platform to showcase our content and has definitely helped convert sales."

Cons
There is a few features which we do not make the most potential of I believe, but I am unsure how they would integrate into our business etc
A few features missing, but these have been noted by Image and are being deployed in later updates
There could be more tools to make tagging easier - templates for regular uploads
Also uploading tools for clients with poor connectivity
They need to fix this situation asap
Other than that, there isn't much that I see missing, frankly."

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