Document360 vs Crowdin
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Sir Richard BransonMost popular feedback for Document360
The options are great for keeping platform users informed of changes. I really like the option of status indicators. It's perfect for keeping my users up to date on what's new. The platform is intuitive, organized, allows us to build our documentation the way we want. A lot of things are configurable and it leaves room for imagination and customization. I really like the public and private documentation option. It is very convenient for our organization.
Marie-Lyne T.
About Document360
Document360 Knowledge base platform enables your help center creation through end-user interface and multiple third-party integrations. Get set up in minutes & reduce your support request up to 50%. Create, collaborate, and publish a self-service knowledge Knowledge base with our easy to use document management SaaS platform. Maintain multiple versions, take advantage of markdown editor & advanced analytics, be assured of robust security and match with your brand identity.
Most popular feedback for Crowdin
I have a personal experience from both views - translator and product manager - and use the platform daily. Crowdin provides a clean dashboard for both sides, so the everyday work is pretty simple. For the translators, the tool offers the opportunity to use Translation Memory and machine learning and translation, which more accessible the whole process. The tool highlights the variables with different colors to ensure the specific items stay the same. Additionally, translators have the option to raise issues or comments and get in touch directly with the product managers. For product managers, the platform offers the ability to set up the translation (which is pretty easy) to multiple languages, track the progress, and bulk approve or decline the translators' suggestions. They can also answer the comments, manage the issues and also invite new users via different channels. The platform has an affordable pricing.
Andrej C.
About Crowdin
Crowdin is a localization management software that will help you localize any content, including websites, mobile apps, games, desktop and web apps, help centers, blogs, email campaigns, and more. We have over 100+ apps and integrations that can help you automate the localization process, and support more than 40 file formats. Crowdin provides the latest technology solutions that make translation and localization as easy as possible.
Document360 reviews
The product is very flexible, allowing for unique customization in how the site is displayed and how it functions. The flexibility extends to the backend functions, like how user accounts are managed and how permissions are applied.
- Calen L. Low Code Engineer
Overall I find it a far preferable option to reduce the tickets that shoulder the customer support. The best tool for creating a product Knowledge base and FAQ pages.
- Christeen P. SEO Specialist
Very easy and intuitive tool for KB Gives complete ownership to writers to manage the end-to-end workflow of documentation Inbuilt image and table styles make work much easier SEO and Analytics give broader understanding of how to design KB
- Aarthi K. Senior Technical Writer
Crowdin reviews
Crowdin is a super helpful CAT tool for translators to localize in multiple languages. Similarly, businesses can find and tap the best talent with cutting-edge features.
- Raj K. DGM Marketing
Overall, it has been a smooth experience. The platform is easy to operate and it provides reliable resources, such as context and TM. Recommended!
- Andreia P. Freelancer
I would recommend the platform to every SaaS company looking to penetrate the new markets and bring the applications / tools / software itself closer to the local users. Pricing is affordable and the tool can bring a lot of positive impact on the company and the products.
- Andrej C.
Pros & cons
Document360
| Pros |
|---|
| I have not had an issue since |
| My company and I are extremely pleased with Document360 and what it accomplishes |
| It has been very positive |
| One of the things I like the most and I consider Critical is the support |
| A fantastic platform with detailed user controls and excellent support |
| Overall, my experience with Document360 has been excellent |
| It has done a great job of providing our team with exactly what we were looking for." |
| Cons |
|---|
| Well there are a few features |
| No spell check is a bit of disadvantage but overall, new features are being introduced at a rapid rate |
| At first it was unclear who our main Account Manager would be |
| There were no dubious clauses about character limits r page lengths |
| Somtimes trying to add a user to a specific group fails and we have to repeat it." |
Crowdin
| Pros |
|---|
| Overall, it has been a smooth experience |
| The platform is easy to operate and it provides reliable resources, such as context and TM |
| The context feature provides great assistance in understanding the meaning and the possibility of using a glossary makes it all better and consistent throughout the projects |
| It works perfectly, you can search any word or phrase and the system will check in all projects to find the match |
| This way you can easily have consistency among your files |
| Crowdin is the most feature-rich of the localization platforms out there |
| Just as important, it has the best online translation editor for translators." |
| Cons |
|---|
| Some recent changes in navigation menu made it a bit more difficult to navigate through project (especially when the project is multilingual |
| Some settings menus are a bit confusing |
| You'd expect some options to be found somewhere else |
| We encountered some weird behaviour when syncing with source control |
| As there were no segment numbers I found it repetitive and it took a lot of time to just write a lot of comments and when |
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