Document360 vs Document Control

Side-by-side comparison of features, reviews, pricing and more

Document360

Category: Documentation Tool
Industries: Marketing, Business, Fianance, Health

Pricing

Startup

$ 99

Business

$ 249

EnterprisePOPULAR

$ 499

Document Control

Category: Documentation Tool
Industries: Education, Marketing, Healthcare

Pricing

Starting From:

$625.00 /month

20M+ Downloads
5/5

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Document360 reviews

The product is very flexible, allowing for unique customization in how the site is displayed and how it functions. The flexibility extends to the backend functions, like how user accounts are managed and how permissions are applied.

- Calen L. Low Code Engineer

Overall I find it a far preferable option to reduce the tickets that shoulder the customer support. The best tool for creating a product Knowledge base and FAQ pages.

- Christeen P. SEO Specialist

Very easy and intuitive tool for KB Gives complete ownership to writers to manage the end-to-end workflow of documentation Inbuilt image and table styles make work much easier SEO and Analytics give broader understanding of how to design KB

- Aarthi K. Senior Technical Writer

Document Control reviews

inspection proofing for all of our inspections as well as the ability to hold and maintain numerous policies and procedures.

- Bertrand B. Laboratory Manager

Overall, positive. Becoming more proficient as I become more familiar.

- Heather W. Laboratory Manager

Sometimes there are too many ways to do things, or options to do things are buried too deep. I do not like that I can not require training on minor versions of documents. Many documents I receive externally, I cannot determine how they number, and then numbering on the document does not match the MediaLab number.

- Heather F. Quality Assurance Manager

Pros & cons

Document360

Pros
I have not had an issue since
My company and I are extremely pleased with Document360 and what it accomplishes
It has been very positive
One of the things I like the most and I consider Critical is the support
A fantastic platform with detailed user controls and excellent support
Overall, my experience with Document360 has been excellent
It has done a great job of providing our team with exactly what we were looking for."

Cons
Well there are a few features
No spell check is a bit of disadvantage but overall, new features are being introduced at a rapid rate
At first it was unclear who our main Account Manager would be
There were no dubious clauses about character limits r page lengths
Somtimes trying to add a user to a specific group fails and we have to repeat it."

Document Control

Pros
It's been a great help to track versions and get updates out to all who need to review
The automated approval process is nice
I like that we can link to other SOP's so easily
I love how it helps us prepare for JCAHO
Our Medical Director has easy access to everything from IQCP, Policy and Procedures, Linearity and more
Love the ease of annual review and notification to staff
Can't wait until all departments are live so that we can rely on the program in it's entirety."

Cons
Sometimes the policies get assigned to the wrong techs and it's a bit of a pain to get that straightened out
Some users have complained about the blurriness of the text (it's not as clear as our former software)--I'm not sure if this was affected by the upload speed or what contributed to this
The user interface is extremely confusing
More emphasis needs to be put on which division you are in
Also, I have problem giving permission to the Managers for biennial review of their department procedure manual."

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