Document360 vs Samsara
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Sir Richard BransonMost popular feedback for Document360
The options are great for keeping platform users informed of changes. I really like the option of status indicators. It's perfect for keeping my users up to date on what's new. The platform is intuitive, organized, allows us to build our documentation the way we want. A lot of things are configurable and it leaves room for imagination and customization. I really like the public and private documentation option. It is very convenient for our organization.
Marie-Lyne T.
About Document360
Document360 Knowledge base platform enables your help center creation through end-user interface and multiple third-party integrations. Get set up in minutes & reduce your support request up to 50%. Create, collaborate, and publish a self-service knowledge Knowledge base with our easy to use document management SaaS platform. Maintain multiple versions, take advantage of markdown editor & advanced analytics, be assured of robust security and match with your brand identity.
Most popular feedback for Samsara
I am pleased with Samsara overall. It has shown us how to take our business to the next level. As we've evolved, our requirements of Samsara have as well. Although Samsara could not anticipate this, I am eager to give helpful insight on how to help Samsara go even further!
L. Houston S.
About Samsara
Streamline your operations and reduce costs with Samsaras all-in-one platform for fleet management. Live-to-the-second GPS tracking shows your vehicles in real time and pairs with rich reports so you can plan better routes, dispatch drivers at the last minute, and share accurate ETAs with customers. With integrated dash cams, driver safety scores, and automatic alerts for speeding, idling, and geofences, Samsara helps you protect your business and assets. Samsara is an FMCSA-approved ELD.
Document360 reviews
The product is very flexible, allowing for unique customization in how the site is displayed and how it functions. The flexibility extends to the backend functions, like how user accounts are managed and how permissions are applied.
- Calen L. Low Code Engineer
Overall I find it a far preferable option to reduce the tickets that shoulder the customer support. The best tool for creating a product Knowledge base and FAQ pages.
- Christeen P. SEO Specialist
Very easy and intuitive tool for KB Gives complete ownership to writers to manage the end-to-end workflow of documentation Inbuilt image and table styles make work much easier SEO and Analytics give broader understanding of how to design KB
- Aarthi K. Senior Technical Writer
Samsara reviews
Over all a great system for the money. Drivers take to it easily, dispatchers like the flexibility and versatility of tracking the trucks and seeing what is going on. It would be nice if you could hover or select a driver and visibly see something that tells how long they have been sitting rather than having to going into the trips and just see a paragraph that displays time.
- Bruce V. Manager
Samsara has been a great tool not only in organizing and managing out vehicles and assets, but has allowed us to successfully defend against false claims. Samsara is such a value additive software, that it dampens my frustration with the many bugs and problems evident in rushed development and poor testing for certain features. I honestly can not say this for any other software I use.
- Tate F. Director of technical operations
I am not happy with Samsara. I would not recommend Samsara. Our contract is over next month and I have already found a replacement company.
- Laina V. Safety DIrector
Pros & cons
Document360
| Pros |
|---|
| I have not had an issue since |
| My company and I are extremely pleased with Document360 and what it accomplishes |
| It has been very positive |
| One of the things I like the most and I consider Critical is the support |
| A fantastic platform with detailed user controls and excellent support |
| Overall, my experience with Document360 has been excellent |
| It has done a great job of providing our team with exactly what we were looking for." |
| Cons |
|---|
| Well there are a few features |
| No spell check is a bit of disadvantage but overall, new features are being introduced at a rapid rate |
| At first it was unclear who our main Account Manager would be |
| There were no dubious clauses about character limits r page lengths |
| Somtimes trying to add a user to a specific group fails and we have to repeat it." |
Samsara
| Pros |
|---|
| The most useful feature is instant notifications by email or text when an alarm is triggered |
| GPS location displays are great, and access to video clips is outstanding |
| We have had an excellent experience with our assigned representatives and appreciate the constant (automatic!) software updates and Samsara's dedication to meeting DOT compliance as it changes |
| This soft have really beautiful design |
| Bright , i can say maybe its like fresh design , because u want to be in apps ant design not annoying |
| The cameras, vehicle monitoring and GPS are very good |
| Managers using the web app like the ability to check-in on the cams as the drivers are on their delivery routes." |
| Cons |
|---|
| Samsara is such a value additive software, that it dampens my frustration with the many bugs and problems evident in rushed development and poor testing for certain features |
| The customer service is bad, they charge you even if they send you the incorrect equipment then refused to credit you account |
| This is the worst company on the earth!!!! Keep away |
| Also could not post a route larger than 20 stops, that is the limit built into Samsara, we can have routes with up to 30 stops in a day." |
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