DocuPhase vs Imagen

Side-by-side comparison of features, reviews, pricing and more

DocuPhase

Category: Documentation Tool
Industries: Business, Educational, Financial

Pricing

AP Automation

Starting at $500

Per Month

Imagen

Category: Documentation Tool
Industries: Marketing, Education, Social Media, Business

Pricing

Request for a Demo

20M+ Downloads
5/5

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DocuPhase reviews

I like the fluidity of the application and how they are passionate about listening to their customers requests

- James N. Senior Infrastructure Engineer

Versatile workflows, easy UI with great intuitive design

- Eri I. Technical Solutions Designer

Paperless & Automate operations. Document/Workflow/Form Management System Analytic Reports

- Harsha V. Sharepoint Administrator

Imagen reviews

Our overall experience with Imagen has been excellent. Great team, nothing is too much trouble and they truly are the experts in what they do. We have received positive feedback both internally and externally for our Marketing Portal. Thanks team Imagen!

- Rachel M. VP Content Promotions

Great working relationship - collaborative idea sharing, extension of my team and cares about NBA and the clients we service on a global basis.

- Chris H. SVP, Media Operations & Technology

Excellent! They have been extremely supportive in adapting their existing software to meet our requirements.

- Brian N. Director

Pros & cons

DocuPhase

Pros
Also, I know if I have any issues I can call DocuPhase with anything and they're right there to help
The most valuable feature to me is the ability to create or change a process with very little time and expertise involved
DocuPhase is by far my favorite tool to work with because I am able to do so much with it to improve many areas
I work on DocuPhase almost daily and find it easy for completing my tasks
It lists out the pending tasks and being able to prioritize them helps."

Cons
When there are problems with ScanDox/Upload Manager, the solution that fixed the problem the time prior doesn't always work, which leads to a tech support request
Navigation through the application is not intuitive and cumbersome
The validations on data entry seem to miss the fact that the end goal is a valid application to the state
We have reduced our email burden tremendously, so we spend less time reviewing emails to determine what info we need
Since I am not an IT person, I don't really delve into the deep database stuff
However, when I get an exception error or something like that, I really struggle trying to find the error."

Imagen

Pros
The team are also super helpful and always happy to help whenever I contact them, they explain things clearly and concisely
They are so great to work with, go above and beyond to meet our needs, are creative and innovative, and truly just a great experience
Their technology is just what we needed
We evaluated at least 12 other MAMs and are pleased to have selected Imagen for our current and future media asset management needs
Very good, our partnership manager is always very reposive and helpful
It provides a great platform to showcase our content and has definitely helped convert sales."

Cons
There is a few features which we do not make the most potential of I believe, but I am unsure how they would integrate into our business etc
A few features missing, but these have been noted by Image and are being deployed in later updates
There could be more tools to make tagging easier - templates for regular uploads
Also uploading tools for clients with poor connectivity
They need to fix this situation asap
Other than that, there isn't much that I see missing, frankly."

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